Tools & Wizards About Us
chicago.bbb.org screenshot

Report Summary

  • 17

    Performance

    Renders faster than
    32% of other websites

  • 97

    Accessibility

    Visual factors better than
    that of 92% of websites

  • 83

    Best Practices

    More advanced features
    available than in
    56% of websites

  • 98

    SEO

    Google-friendlier than
    92% of websites

chicago.bbb.org

BBB: Start with Trust® | Better Business Bureau®

Page Load Speed

2.1 sec in total

First Response

61 ms

Resources Loaded

1.9 sec

Page Rendered

165 ms

chicago.bbb.org screenshot

About Website

Click here to check amazing Chicago BBB content for United States. Otherwise, check out these important facts you probably never knew about chicago.bbb.org

Better Business Bureau helps United States, Canada, and Mexico consumers find businesses and charities they can trust. Find trusted BBB ratings, customer reviews, contact your local BBB, file a compla...

Visit chicago.bbb.org

Key Findings

We analyzed Chicago.bbb.org page load time and found that the first response time was 61 ms and then it took 2.1 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 40% of websites can load faster.

Performance Metrics

chicago.bbb.org performance score

17

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value4.2 s

19/100

10%

LCP (Largest Contentful Paint)

Value10.7 s

0/100

25%

SI (Speed Index)

Value16.0 s

0/100

10%

TBT (Total Blocking Time)

Value4,940 ms

0/100

30%

CLS (Cumulative Layout Shift)

Value0.002

100/100

15%

TTI (Time to Interactive)

Value17.3 s

4/100

10%

Network Requests Diagram

chicago.bbb.org

61 ms

chicago

263 ms

element.js

51 ms

small.css

14 ms

promo.css

11 ms

Our browser made a total of 138 requests to load all elements on the main page. We found that 1% of them (1 request) were addressed to the original Chicago.bbb.org, 64% (89 requests) were made to Bbb.org and 4% (5 requests) were made to Translate.googleapis.com. The less responsive or slowest element that took the longest time to load (940 ms) relates to the external source Pageads.video.bbb.org.

Page Optimization Overview & Recommendations

Page size can be reduced by 602.6 kB (30%)

Content Size

2.0 MB

After Optimization

1.4 MB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Chicago.bbb.org main page is 2.0 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 65% of websites need less resources to load. Images take 1.3 MB which makes up the majority of the site volume.

HTML Optimization

-78%

Potential reduce by 55.0 kB

  • Original 70.8 kB
  • After minification 60.4 kB
  • After compression 15.8 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 10.5 kB, which is 15% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 55.0 kB or 78% of the original size.

Image Optimization

-7%

Potential reduce by 93.7 kB

  • Original 1.3 MB
  • After minification 1.2 MB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Chicago BBB images are well optimized though.

JavaScript Optimization

-34%

Potential reduce by 70.6 kB

  • Original 207.0 kB
  • After minification 203.0 kB
  • After compression 136.4 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 70.6 kB or 34% of the original size.

CSS Optimization

-86%

Potential reduce by 383.3 kB

  • Original 444.4 kB
  • After minification 344.6 kB
  • After compression 61.1 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Chicago.bbb.org needs all CSS files to be minified and compressed as it can save up to 383.3 kB or 86% of the original size.

Requests Breakdown

Number of requests can be reduced by 45 (43%)

Requests Now

105

After Optimization

60

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 105 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Chicago BBB. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 18 to 1 for JavaScripts and from 9 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

chicago.bbb.org

chicago.bbb.org

61 ms

chicago

chicago

263 ms

element.js

element.js

51 ms

small.css

small.css

14 ms

promo.css

promo.css

11 ms

jquery.iealert.css

jquery.iealert.css

11 ms

jquery.qtip.css

jquery.qtip.css

13 ms

medium.css

medium.css

13 ms

large.css

large.css

12 ms

bootstrap.min.css

bootstrap.min.css

13 ms

style.css

style.css

13 ms

bbbscripts.js

bbbscripts.js

21 ms

GTMContainer.js

GTMContainer.js

12 ms

sponsor.php

sponsor.php

391 ms

bbbtracking.js

bbbtracking.js

9 ms

translateelement.css

translateelement.css

65 ms

main.js

main.js

191 ms

gtm.js

gtm.js

60 ms

bg_Header.png

bg_Header.png

44 ms

logo_BBB_white.png

logo_BBB_white.png

17 ms

bullet_member_nav.png

bullet_member_nav.png

21 ms

button_change_location.png

button_change_location.png

19 ms

button_search.png

button_search.png

20 ms

arrow_dropdown.png

arrow_dropdown.png

19 ms

button_help.png

button_help.png

23 ms

bg_Nav.png

bg_Nav.png

21 ms

bullet_main_nav.png

bullet_main_nav.png

28 ms

container_bg.png

container_bg.png

28 ms

right_arrow_bullet.png

right_arrow_bullet.png

23 ms

72780d80acd64af8a1d51e8d4725158d.aspx

72780d80acd64af8a1d51e8d4725158d.aspx

92 ms

orange_promo-130x130.png

orange_promo-130x130.png

27 ms

auto-line-background5.jpg

auto-line-background5.jpg

27 ms

sponsorarrows.png

sponsorarrows.png

28 ms

a35654de73ca480f9c3f7dba47138684.jpg

a35654de73ca480f9c3f7dba47138684.jpg

91 ms

6d044b5eb9ed4e6aa55af4678ff2910f.jpg

6d044b5eb9ed4e6aa55af4678ff2910f.jpg

91 ms

dc98f0ed47184808a5be67e75a24ef3f.jpg

dc98f0ed47184808a5be67e75a24ef3f.jpg

89 ms

28cef0703e88434482c0c4858ebf7766.jpg

28cef0703e88434482c0c4858ebf7766.jpg

86 ms

bc5a32b09e244a038ecf48dfadf04522.JPG

bc5a32b09e244a038ecf48dfadf04522.JPG

100 ms

8b9ad4b2c10946b7930dd4c2a00ab5e5.jpg

8b9ad4b2c10946b7930dd4c2a00ab5e5.jpg

91 ms

36a9225bdddc47c9b7c2478ddd49a458.jpg

36a9225bdddc47c9b7c2478ddd49a458.jpg

91 ms

30ab6dc3951a4c86ac8c9287d9793d32.JPG

30ab6dc3951a4c86ac8c9287d9793d32.JPG

94 ms

99597fa8ed8844c9bdbd4f8641d3a764.gif

99597fa8ed8844c9bdbd4f8641d3a764.gif

94 ms

2e033cf3d7e3483695c4cdd9bee83b59.aspx

2e033cf3d7e3483695c4cdd9bee83b59.aspx

104 ms

f15bd5e50b6c4c18833065eba3923b0a.jpg

f15bd5e50b6c4c18833065eba3923b0a.jpg

95 ms

6372bff9139f4ca795985745bf305a41.jpg

6372bff9139f4ca795985745bf305a41.jpg

102 ms

4aa2eca191504676b09cfdd2ec213b57.jpg

4aa2eca191504676b09cfdd2ec213b57.jpg

97 ms

75539d10de224cd7ada06928f2cf1df8.jpg

75539d10de224cd7ada06928f2cf1df8.jpg

95 ms

ac311d67e0694e059fcc1558acedea41.jpg

ac311d67e0694e059fcc1558acedea41.jpg

98 ms

3ad45d88e1184512b2b8608a15a42af1.jpg

3ad45d88e1184512b2b8608a15a42af1.jpg

103 ms

c78a3615bd764411ae720cf6d12332b8.jpg

c78a3615bd764411ae720cf6d12332b8.jpg

104 ms

9ebb82e5c1d944b88c9ad4dd04d46dfb.jpg

9ebb82e5c1d944b88c9ad4dd04d46dfb.jpg

98 ms

52cb721661ae41fe8ed19593d3fe14ea.jpg

52cb721661ae41fe8ed19593d3fe14ea.jpg

99 ms

71e412ff73ed4496aef0f593af0c8f8e.jpg

71e412ff73ed4496aef0f593af0c8f8e.jpg

104 ms

e508ccc972d3404e9e1ad6e684b578bf.jpeg

e508ccc972d3404e9e1ad6e684b578bf.jpeg

104 ms

proximanova-bold-webfont.woff

proximanova-bold-webfont.woff

100 ms

proximanova-light-webfont.woff

proximanova-light-webfont.woff

97 ms

proximanova-reg-webfont.woff

proximanova-reg-webfont.woff

102 ms

3a130df0d0784be7842d5f046bbe5453.jpg

3a130df0d0784be7842d5f046bbe5453.jpg

97 ms

452e9010addd4d3883f9018923dfb908.jpg

452e9010addd4d3883f9018923dfb908.jpg

101 ms

8e8daef9bd7b4986b91adea798070e6d.aspx

8e8daef9bd7b4986b91adea798070e6d.aspx

100 ms

lft-arrow-rotator.png

lft-arrow-rotator.png

96 ms

rht-arrow-rotator.png

rht-arrow-rotator.png

93 ms

286-160.gif

286-160.gif

92 ms

element_main.js

element_main.js

94 ms

four-seasonsresized.jpg

four-seasonsresized.jpg

68 ms

allmysonsresized.jpg

allmysonsresized.jpg

67 ms

perillobmwresized1.jpg

perillobmwresized1.jpg

67 ms

patricks-carsresized.jpg

patricks-carsresized.jpg

73 ms

bbb-directory11.jpg

bbb-directory11.jpg

86 ms

matthewsroofing.jpg

matthewsroofing.jpg

65 ms

uswaterproofresized.jpg

uswaterproofresized.jpg

65 ms

galaxie_bbb_180x77_b3.gif

galaxie_bbb_180x77_b3.gif

71 ms

championroofingresized.jpg

championroofingresized.jpg

71 ms

illenergyresized.jpg

illenergyresized.jpg

62 ms

rayfoxresized.jpg

rayfoxresized.jpg

61 ms

abtrebuiltresized.jpg

abtrebuiltresized.jpg

61 ms

logo_vonsydowrebuiltresized.jpg

logo_vonsydowrebuiltresized.jpg

63 ms

empiretodayresized.jpg

empiretodayresized.jpg

77 ms

allelectricresized.jpg

allelectricresized.jpg

77 ms

apt-peopleresized.jpg

apt-peopleresized.jpg

63 ms

advantagerebuiltresized.jpg

advantagerebuiltresized.jpg

74 ms

cardinalconstructionco_homepage.png

cardinalconstructionco_homepage.png

62 ms

firestoneresized.jpg

firestoneresized.jpg

74 ms

phillipschev.jpg

phillipschev.jpg

66 ms

ammcoresized.jpg

ammcoresized.jpg

70 ms

dakotkresized.jpeg

dakotkresized.jpeg

68 ms

pella_logoresizeresize1.jpg

pella_logoresizeresize1.jpg

70 ms

lunarebuiltresized.jpg

lunarebuiltresized.jpg

65 ms

nacclogo2c5star.jpg

nacclogo2c5star.jpg

66 ms

11544_315487.jpg

11544_315487.jpg

179 ms

sponsor_cookie.php

sponsor_cookie.php

167 ms

sponsor_pic.php

sponsor_pic.php

940 ms

general_promo_background.png

general_promo_background.png

166 ms

btn_play.png

btn_play.png

178 ms

ABsearchBox_bbblogo.png

ABsearchBox_bbblogo.png

280 ms

logo_footer.png

logo_footer.png

8 ms

social_buttons.png

social_buttons.png

11 ms

social_networks.png

social_networks.png

11 ms

home_accredited.png

home_accredited.png

5 ms

insight.min.js

insight.min.js

163 ms

phplive_v2.js.php

phplive_v2.js.php

361 ms

atrk.js

atrk.js

219 ms

analytics.js

analytics.js

161 ms

quant.js

quant.js

160 ms

translate_24dp.png

translate_24dp.png

229 ms

l

l

169 ms

cleardot.gif

cleardot.gif

206 ms

a35654de73ca480f9c3f7dba47138684.jpg

a35654de73ca480f9c3f7dba47138684.jpg

132 ms

getAllAppDefault.esi

getAllAppDefault.esi

73 ms

te_ctrl3.gif

te_ctrl3.gif

58 ms

loading.gif

loading.gif

32 ms

pixel;r=317958764;a=p-b7r-30pp8U_ik;labels='Chicago%2C%20IL%2CBBBHomePageType';fpan=1;fpa=P0-1053387733-1458263825844;ns=0;ce=1;cm=;je=0;sr=1024x768x32;enc=n;dst=0;et=1458263825843;tzo=-180;ref=;url=http%3A%2F%2Fwww.bbb.org%2Fchicago;ogl=

pixel;r=317958764;a=p-b7r-30pp8U_ik;labels='Chicago%2C%20IL%2CBBBHomePageType';fpan=1;fpa=P0-1053387733-1458263825844;ns=0;ce=1;cm=;je=0;sr=1024x768x32;enc=n;dst=0;et=1458263825843;tzo=-180;ref=;url=http%3A%2F%2Fwww.bbb.org%2Fchicago;ogl=

24 ms

collect

collect

36 ms

collect

collect

78 ms

collect

collect

41 ms

collect

collect

84 ms

perillobmwresized1.jpg

perillobmwresized1.jpg

85 ms

atrk.gif

atrk.gif

48 ms

getSegment.php

getSegment.php

13 ms

checkOAuth.esi

checkOAuth.esi

65 ms

test.png

test.png

66 ms

t.dhj

t.dhj

60 ms

t.dhj

t.dhj

41 ms

cm

cm

33 ms

status.php

status.php

191 ms

footprints.php

footprints.php

262 ms

s-3271.xgi

s-3271.xgi

18 ms

hbpix

hbpix

36 ms

15 ms

xrefid.xgi

xrefid.xgi

8 ms

7 ms

pixel

pixel

15 ms

pixel

pixel

14 ms

2981

2981

33 ms

icon_offline_0.PNG

icon_offline_0.PNG

119 ms

nr-885.min.js

nr-885.min.js

19 ms

574bb20dc8

574bb20dc8

52 ms

16 ms

Accessibility Review

chicago.bbb.org accessibility score

97

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Best Practices

chicago.bbb.org best practices score

83

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

User Experience

Impact

Issue

High

Displays images with incorrect aspect ratio

General

Impact

Issue

Low

Detected JavaScript libraries

High

Missing source maps for large first-party JavaScript

SEO Factors

chicago.bbb.org SEO score

98

Search Engine Optimization Advices

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    N/A

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Chicago.bbb.org can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and neither this language nor any other was claimed in <html> or <meta> tags. Our system also found out that Chicago.bbb.org main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

chicago.bbb.org

Open Graph description is not detected on the main page of Chicago BBB. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: