Report Summary

  • 24

    Performance

    Renders faster than
    43% of other websites

  • 96

    Accessibility

    Visual factors better than
    that of 89% of websites

  • 75

    Best Practices

    More advanced features
    available than in
    36% of websites

  • 93

    SEO

    Google-friendlier than
    84% of websites

livechat.boost.com.au

Help and Support - Boost Mobile

Page Load Speed

26.7 sec in total

First Response

1.6 sec

Resources Loaded

24.9 sec

Page Rendered

113 ms

livechat.boost.com.au screenshot

About Website

Visit livechat.boost.com.au now to see the best up-to-date Livechat Boost content for Australia and also check out these interesting facts you probably never knew about livechat.boost.com.au

Got a question or need help? Contact Boost Mobile or check out our frequently asked questions and search our help and support blogs for further assistance.

Visit livechat.boost.com.au

Key Findings

We analyzed Livechat.boost.com.au page load time and found that the first response time was 1.6 sec and then it took 25.1 sec to load all DOM resources and completely render a web page. This is a poor result, as 95% of websites can load faster.

Performance Metrics

livechat.boost.com.au performance score

24

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value4.4 s

16/100

10%

LCP (Largest Contentful Paint)

Value24.1 s

0/100

25%

SI (Speed Index)

Value7.1 s

31/100

10%

TBT (Total Blocking Time)

Value1,510 ms

14/100

30%

CLS (Cumulative Layout Shift)

Value0

100/100

15%

TTI (Time to Interactive)

Value22.6 s

1/100

10%

Network Requests Diagram

livechat.boost.com.au

1631 ms

screen.min.css

354 ms

live-chat-ui-v2-Boost.min.css

678 ms

jquery-1.7.2-min.js

1307 ms

modernizr.min.js

963 ms

Our browser made a total of 14 requests to load all elements on the main page. We found that 64% of them (9 requests) were addressed to the original Livechat.boost.com.au, 36% (5 requests) were made to Telstra.com.au. The less responsive or slowest element that took the longest time to load (5.9 sec) relates to the external source Telstra.com.au.

Page Optimization Overview & Recommendations

Page size can be reduced by 351.0 kB (77%)

Content Size

455.4 kB

After Optimization

104.4 kB

In fact, the total size of Livechat.boost.com.au main page is 455.4 kB. This result falls within a vast category (top 1 000 000) of heavyweight, probably not optimized, and thus slow loading web pages. Only 5% of websites need less resources to load. Javascripts take 451.6 kB which makes up the majority of the site volume.

HTML Optimization

-66%

Potential reduce by 2.5 kB

  • Original 3.7 kB
  • After minification 3.3 kB
  • After compression 1.3 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 446 B, which is 12% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 2.5 kB or 66% of the original size.

JavaScript Optimization

-77%

Potential reduce by 348.5 kB

  • Original 451.6 kB
  • After minification 367.9 kB
  • After compression 103.1 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 348.5 kB or 77% of the original size.

Requests Breakdown

Number of requests can be reduced by 10 (77%)

Requests Now

13

After Optimization

3

The browser has sent 13 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Livechat Boost. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 8 to 1 for JavaScripts and from 4 to 1 for CSS and as a result speed up the page load time.

Accessibility Review

livechat.boost.com.au accessibility score

96

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Links do not have a discernible name

Best Practices

livechat.boost.com.au best practices score

75

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

High

Page has valid source maps

SEO Factors

livechat.boost.com.au SEO score

93

Search Engine Optimization Advices

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    N/A

  • Encoding

    ISO-8859-1

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Livechat.boost.com.au can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and neither this language nor any other was claimed in <html> or <meta> tags. Our system also found out that Livechat.boost.com.au main page’s claimed encoding is iso-8859-1. Changing it to UTF-8 can be a good choice, as this format is commonly used for encoding all over the web and thus their visitors won’t have any troubles with symbol transcription or reading.

Social Sharing Optimization

Open Graph description is not detected on the main page of Livechat Boost. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: