Tools & Wizards About Us
support.gmo.jp screenshot

Report Summary

  • 7

    Performance

    Renders faster than
    22% of other websites

  • 73

    Accessibility

    Visual factors better than
    that of 39% of websites

  • 83

    Best Practices

    More advanced features
    available than in
    56% of websites

  • 88

    SEO

    Google-friendlier than
    66% of websites

support.gmo.jp

GMOインターネットグループ株式会社

Page Load Speed

14.6 sec in total

First Response

438 ms

Resources Loaded

13.9 sec

Page Rendered

273 ms

support.gmo.jp screenshot

About Website

Visit support.gmo.jp now to see the best up-to-date Support Gmo content for Japan and also check out these interesting facts you probably never knew about support.gmo.jp

GMOインターネットグループは、インターネットインフラ事業、インターネット広告・メディア事業、インターネット金融事業、暗号資産（仮想通貨）事業を展開し、日本のインターネットを支える総合インターネットグループです。「すべての人にインターネット」を合言葉に、お客様の笑顔と感動を創造することを目指しています。

Visit support.gmo.jp

Key Findings

We analyzed Support.gmo.jp page load time and found that the first response time was 438 ms and then it took 14.1 sec to load all DOM resources and completely render a web page. This is a poor result, as 90% of websites can load faster.

Performance Metrics

support.gmo.jp performance score

7

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value5.8 s

4/100

10%

LCP (Largest Contentful Paint)

Value10.4 s

0/100

25%

SI (Speed Index)

Value12.6 s

3/100

10%

TBT (Total Blocking Time)

Value1,280 ms

18/100

30%

CLS (Cumulative Layout Shift)

Value1.016

2/100

15%

TTI (Time to Interactive)

Value13.9 s

10/100

10%

Network Requests Diagram

support.gmo.jp

438 ms

www.gmo.jp

1119 ms

common.css

478 ms

import.css

496 ms

common.js

524 ms

Our browser made a total of 205 requests to load all elements on the main page. We found that 0% of them (1 request) were addressed to the original Support.gmo.jp, 51% (105 requests) were made to Gmo.jp and 8% (16 requests) were made to O.twimg.com. The less responsive or slowest element that took the longest time to load (3.6 sec) relates to the external source Gmo.jp.

Page Optimization Overview & Recommendations

Page size can be reduced by 951.7 kB (37%)

Content Size

2.5 MB

After Optimization

1.6 MB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Support.gmo.jp main page is 2.5 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 75% of websites need less resources to load and that’s why Accessify’s recommendations for optimization and resource minification can be helpful for this project. Images take 1.4 MB which makes up the majority of the site volume.

HTML Optimization

-84%

Potential reduce by 107.1 kB

  • Original 126.8 kB
  • After minification 117.9 kB
  • After compression 19.7 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 107.1 kB or 84% of the original size.

Image Optimization

-4%

Potential reduce by 60.0 kB

  • Original 1.4 MB
  • After minification 1.3 MB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Support Gmo images are well optimized though.

JavaScript Optimization

-70%

Potential reduce by 505.2 kB

  • Original 725.9 kB
  • After minification 645.4 kB
  • After compression 220.7 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 505.2 kB or 70% of the original size.

CSS Optimization

-83%

Potential reduce by 279.4 kB

  • Original 337.6 kB
  • After minification 327.6 kB
  • After compression 58.2 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Support.gmo.jp needs all CSS files to be minified and compressed as it can save up to 279.4 kB or 83% of the original size.

Requests Breakdown

Number of requests can be reduced by 94 (47%)

Requests Now

201

After Optimization

107

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 201 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Support Gmo. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 44 to 1 for JavaScripts and from 22 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

support.gmo.jp

support.gmo.jp

438 ms

www.gmo.jp

www.gmo.jp

1119 ms

common.css

common.css

478 ms

import.css

import.css

496 ms

common.js

common.js

524 ms

styleswitcher.js

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524 ms

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524 ms

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1494 ms

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1506 ms

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1418 ms

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2585 ms

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71 ms

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32 ms

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114 ms

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225 ms

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2993 ms

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450 ms

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779 ms

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339 ms

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110 ms

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175 ms

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426 ms

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491 ms

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Accessibility Review

support.gmo.jp accessibility score

73

Accessibility Issues

ARIA

These are opportunities to improve the usage of ARIA in your application which may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

[aria-*] attributes do not match their roles

High

[aria-hidden="true"] elements contain focusable descendents

High

ARIA input fields do not have accessible names

High

Elements with an ARIA [role] that require children to contain a specific [role] are missing some or all of those required children.

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Buttons do not have an accessible name

High

Form elements do not have associated labels

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Best Practices

support.gmo.jp best practices score

83

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

SEO Factors

support.gmo.jp SEO score

88

Search Engine Optimization Advices

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    N/A

  • Language Claimed

    JA

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Support.gmo.jp can be misinterpreted by Google and other search engines. Unfortunately we cannot identify language used on the page (probably there is a mix of languages, too little text or something else), while the claimed language is Japanese. Our system also found out that Support.gmo.jp main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

support.gmo.jp

Open Graph description is not detected on the main page of Support Gmo. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: