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mysupport.sonymobile.com screenshot

Report Summary

  • 0

    Performance

  • 0

    Accessibility

  • 0

    Best Practices

  • 0

    SEO

mysupport.sonymobile.com

Sony Global - Support / Contact Us for Electronics and Game

Page Load Speed

2.8 sec in total

First Response

542 ms

Resources Loaded

1.9 sec

Page Rendered

360 ms

mysupport.sonymobile.com screenshot

About Website

Visit mysupport.sonymobile.com now to see the best up-to-date My Support Sony Mobile content for United States and also check out these interesting facts you probably never knew about mysupport.sonymobile.com

Support & contact information on Sony consumer products (Electronics, Mobile, Game and Mobile Apps). Select a product to lead you to our support site for your country/area. Information on our support ...

Visit mysupport.sonymobile.com

Key Findings

We analyzed Mysupport.sonymobile.com page load time and found that the first response time was 542 ms and then it took 2.3 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 45% of websites can load faster.

Performance Metrics

mysupport.sonymobile.com performance score

0

Network Requests Diagram

542 ms

gtm.js

57 ms

global-a76dfe1baf5f921d856b910ec8665622.css

152 ms

main.css

38 ms

global.min-c6fdb10fe4bf257cd3ad5b2845749e96.js

199 ms

Our browser made a total of 36 requests to load all elements on the main page. We found that 19% of them (7 requests) were addressed to the original Mysupport.sonymobile.com, 42% (15 requests) were made to Connect.sonymobile.com and 19% (7 requests) were made to Services-api.sonymobile.com. The less responsive or slowest element that took the longest time to load (542 ms) belongs to the original domain Mysupport.sonymobile.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 979.3 kB (47%)

Content Size

2.1 MB

After Optimization

1.1 MB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Mysupport.sonymobile.com main page is 2.1 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 70% of websites need less resources to load. Javascripts take 983.4 kB which makes up the majority of the site volume.

HTML Optimization

-69%

Potential reduce by 68.1 kB

  • Original 98.0 kB
  • After minification 97.0 kB
  • After compression 30.0 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 68.1 kB or 69% of the original size.

Image Optimization

-0%

Potential reduce by 1.6 kB

  • Original 761.9 kB
  • After minification 760.3 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. My Support Sony Mobile images are well optimized though.

JavaScript Optimization

-74%

Potential reduce by 729.0 kB

  • Original 983.4 kB
  • After minification 960.0 kB
  • After compression 254.4 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 729.0 kB or 74% of the original size.

CSS Optimization

-70%

Potential reduce by 180.6 kB

  • Original 258.6 kB
  • After minification 257.4 kB
  • After compression 78.0 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Mysupport.sonymobile.com needs all CSS files to be minified and compressed as it can save up to 180.6 kB or 70% of the original size.

Requests Breakdown

Number of requests can be reduced by 16 (48%)

Requests Now

33

After Optimization

17

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 33 CSS, Javascripts, AJAX and image requests in order to completely render the main page of My Support Sony Mobile. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 14 to 1 for JavaScripts and from 4 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

542 ms

gtm.js

gtm.js

57 ms

global-a76dfe1baf5f921d856b910ec8665622.css

global-a76dfe1baf5f921d856b910ec8665622.css

152 ms

main.css

main.css

38 ms

global.min-c6fdb10fe4bf257cd3ad5b2845749e96.js

global.min-c6fdb10fe4bf257cd3ad5b2845749e96.js

199 ms

3pp.min.js

3pp.min.js

32 ms

common.min.js

common.min.js

33 ms

templates.min.js

templates.min.js

33 ms

connectserver_sso.js

connectserver_sso.js

382 ms

connectserver_widget.js

connectserver_widget.js

368 ms

sprite-global-6c5e15d7d93be65cc851fed256e64b33.png

sprite-global-6c5e15d7d93be65cc851fed256e64b33.png

105 ms

supernav.js

supernav.js

57 ms

sony-survey.js

sony-survey.js

60 ms

cookieconsent.js

cookieconsent.js

60 ms

cookie.js

cookie.js

31 ms

widget-overlay.css

widget-overlay.css

29 ms

analytics.js

analytics.js

98 ms

com.sonymobile.cs.faveo

com.sonymobile.cs.faveo

178 ms

img_header_my_support_desktop_large.jpg

img_header_my_support_desktop_large.jpg

39 ms

icn_notification.png

icn_notification.png

14 ms

F4iMH5urk95BvQAj7OeJxjYGbACwAAfQAE

F4iMH5urk95BvQAj7OeJxjYGbACwAAfQAE

19 ms

collect

collect

20 ms

collect

collect

56 ms

ga-audiences

ga-audiences

49 ms

com.sonymobile.cs.faveo

com.sonymobile.cs.faveo

176 ms

close.png

close.png

35 ms

black-bg.png

black-bg.png

72 ms

logo.png

logo.png

102 ms

widget-bnw.css

widget-bnw.css

32 ms

connectserver_sso.js

connectserver_sso.js

177 ms

gtm.js

gtm.js

97 ms

grey-bg.png

grey-bg.png

32 ms

sonyericsson.png

sonyericsson.png

32 ms

facebook.png

facebook.png

33 ms

google.png

google.png

34 ms

bnw-arrow-right.png

bnw-arrow-right.png

64 ms

SEO Factors

mysupport.sonymobile.com SEO score

0

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Mysupport.sonymobile.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Mysupport.sonymobile.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

mysupport.sonymobile.com

Open Graph data is detected on the main page of My Support Sony Mobile. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: