Report Summary

  • 31

    Performance

    Renders faster than
    51% of other websites

  • 81

    Accessibility

    Visual factors better than
    that of 52% of websites

  • 67

    Best Practices

    More advanced features
    available than in
    24% of websites

  • 69

    SEO

    Google-friendlier than
    28% of websites

support-desk.ru

Cлужба поддержки для вашего интернет-магазина — Support−Desk.Ru

Page Load Speed

3.7 sec in total

First Response

1.2 sec

Resources Loaded

2.4 sec

Page Rendered

174 ms

support-desk.ru screenshot

About Website

Welcome to support-desk.ru homepage info - get ready to check Support Desk best content for Russia right away, or after learning these important things about support-desk.ru

Сервис Support-Desk

Visit support-desk.ru

Key Findings

We analyzed Support-desk.ru page load time and found that the first response time was 1.2 sec and then it took 2.6 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 45% of websites can load faster.

Performance Metrics

support-desk.ru performance score

31

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value3.6 s

31/100

10%

LCP (Largest Contentful Paint)

Value10.0 s

0/100

25%

SI (Speed Index)

Value9.3 s

13/100

10%

TBT (Total Blocking Time)

Value790 ms

37/100

30%

CLS (Cumulative Layout Shift)

Value0.084

93/100

15%

TTI (Time to Interactive)

Value13.0 s

12/100

10%

Network Requests Diagram

support-desk.ru

1165 ms

www.support-desk.ru

201 ms

main.css

99 ms

jquery.min.js

62 ms

analytics.js

38 ms

Our browser made a total of 36 requests to load all elements on the main page. We found that 72% of them (26 requests) were addressed to the original Support-desk.ru, 11% (4 requests) were made to Mc.yandex.ru and 6% (2 requests) were made to Google-analytics.com. The less responsive or slowest element that took the longest time to load (1.2 sec) belongs to the original domain Support-desk.ru.

Page Optimization Overview & Recommendations

Page size can be reduced by 170.8 kB (20%)

Content Size

864.4 kB

After Optimization

693.6 kB

In fact, the total size of Support-desk.ru main page is 864.4 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 30% of websites need less resources to load. Images take 636.8 kB which makes up the majority of the site volume.

HTML Optimization

-74%

Potential reduce by 14.2 kB

  • Original 19.1 kB
  • After minification 15.9 kB
  • After compression 4.9 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 3.2 kB, which is 17% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 14.2 kB or 74% of the original size.

Image Optimization

-6%

Potential reduce by 35.3 kB

  • Original 636.8 kB
  • After minification 601.5 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Support Desk images are well optimized though.

JavaScript Optimization

-49%

Potential reduce by 75.0 kB

  • Original 153.2 kB
  • After minification 153.2 kB
  • After compression 78.1 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 75.0 kB or 49% of the original size.

CSS Optimization

-84%

Potential reduce by 46.3 kB

  • Original 55.4 kB
  • After minification 41.5 kB
  • After compression 9.1 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Support-desk.ru needs all CSS files to be minified and compressed as it can save up to 46.3 kB or 84% of the original size.

Requests Breakdown

Number of requests can be reduced by 8 (24%)

Requests Now

33

After Optimization

25

The browser has sent 33 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Support Desk. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 4 to 1 for JavaScripts and as a result speed up the page load time.

Accessibility Review

support-desk.ru accessibility score

81

Accessibility Issues

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

<frame> or <iframe> elements do not have a title

High

Links do not have a discernible name

Internationalization and localization

These are opportunities to improve the interpretation of your content by users in different locales.

Impact

Issue

High

<html> element does not have a [lang] attribute

Best Practices

support-desk.ru best practices score

67

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

User Experience

Impact

Issue

High

Serves images with low resolution

General

Impact

Issue

Low

Detected JavaScript libraries

SEO Factors

support-desk.ru SEO score

69

Search Engine Optimization Advices

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Language and Encoding

  • Language Detected

    RU

  • Language Claimed

    N/A

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Support-desk.ru can be misinterpreted by Google and other search engines. Our service has detected that Russian is used on the page, and neither this language nor any other was claimed in <html> or <meta> tags. Our system also found out that Support-desk.ru main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

Open Graph description is not detected on the main page of Support Desk. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: