Report Summary

  • 79

    Performance

    Renders faster than
    86% of other websites

  • 82

    Accessibility

    Visual factors better than
    that of 54% of websites

  • 92

    Best Practices

    More advanced features
    available than in
    81% of websites

  • 69

    SEO

    Google-friendlier than
    28% of websites

support.alcatel-lucent.com

Nokia Customer Support Portal

Page Load Speed

3.8 sec in total

First Response

1.3 sec

Resources Loaded

2.4 sec

Page Rendered

108 ms

support.alcatel-lucent.com screenshot

About Website

Welcome to support.alcatel-lucent.com homepage info - get ready to check Support Alcatel Lucent best content for Romania right away, or after learning these important things about support.alcatel-lucent.com

Support Portal provides access to various services for Nokia Customers and Partners, such as Product Documentation, SW Downloads, Ticket Creation and Case Handling.

Visit support.alcatel-lucent.com

Key Findings

We analyzed Support.alcatel-lucent.com page load time and found that the first response time was 1.3 sec and then it took 2.6 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 45% of websites can load faster.

Performance Metrics

support.alcatel-lucent.com performance score

79

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value3.4 s

38/100

10%

LCP (Largest Contentful Paint)

Value3.8 s

55/100

25%

SI (Speed Index)

Value3.9 s

82/100

10%

TBT (Total Blocking Time)

Value0 ms

100/100

30%

CLS (Cumulative Layout Shift)

Value0

100/100

15%

TTI (Time to Interactive)

Value4.5 s

83/100

10%

Network Requests Diagram

support

1294 ms

s_code.js

159 ms

css.jsp

153 ms

css.jsp

151 ms

jquery-1.11.1.min.js

224 ms

Our browser made a total of 26 requests to load all elements on the main page. We found that 92% of them (24 requests) were addressed to the original Support.alcatel-lucent.com, 4% (1 request) were made to Www3.alcatel-lucent.com and 4% (1 request) were made to Api.demandbase.com. The less responsive or slowest element that took the longest time to load (1.3 sec) belongs to the original domain Support.alcatel-lucent.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 1.0 MB (73%)

Content Size

1.4 MB

After Optimization

377.4 kB

In fact, the total size of Support.alcatel-lucent.com main page is 1.4 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 25% of websites need less resources to load. Javascripts take 1.0 MB which makes up the majority of the site volume.

HTML Optimization

-80%

Potential reduce by 157.9 kB

  • Original 198.2 kB
  • After minification 192.6 kB
  • After compression 40.3 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 157.9 kB or 80% of the original size.

Image Optimization

-48%

Potential reduce by 6.5 kB

  • Original 13.7 kB
  • After minification 7.1 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Obviously, Support Alcatel Lucent needs image optimization as it can save up to 6.5 kB or 48% of the original volume. The most popular and efficient tools for JPEG and PNG image optimization are Jpegoptim and PNG Crush.

JavaScript Optimization

-71%

Potential reduce by 730.0 kB

  • Original 1.0 MB
  • After minification 1.0 MB
  • After compression 304.3 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 730.0 kB or 71% of the original size.

CSS Optimization

-82%

Potential reduce by 119.1 kB

  • Original 144.8 kB
  • After minification 132.2 kB
  • After compression 25.7 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Support.alcatel-lucent.com needs all CSS files to be minified and compressed as it can save up to 119.1 kB or 82% of the original size.

Requests Breakdown

Number of requests can be reduced by 14 (58%)

Requests Now

24

After Optimization

10

The browser has sent 24 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Support Alcatel Lucent. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 10 to 1 for JavaScripts and from 6 to 1 for CSS and as a result speed up the page load time.

Accessibility Review

support.alcatel-lucent.com accessibility score

82

Accessibility Issues

ARIA

These are opportunities to improve the usage of ARIA in your application which may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

ARIA IDs are not unique

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Image elements do not have [alt] attributes

High

Links do not have a discernible name

Tables and lists

These are opportunities to improve the experience of reading tabular or list data using assistive technology, like a screen reader.

Impact

Issue

High

Lists do not contain only <li> elements and script supporting elements (<script> and <template>).

Best Practices

support.alcatel-lucent.com best practices score

92

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

SEO Factors

support.alcatel-lucent.com SEO score

69

Search Engine Optimization Advices

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

High

Page is blocked from indexing

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Image elements do not have [alt] attributes

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    N/A

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Support.alcatel-lucent.com can be misinterpreted by Google and other search engines. Unfortunately we cannot identify language used on the page (probably there is a mix of languages, too little text or something else), while the claimed language is English. Our system also found out that Support.alcatel-lucent.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

Open Graph description is not detected on the main page of Support Alcatel Lucent. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: