Tools & Wizards About Us

Report Summary

  • 50

    Performance

    Renders faster than
    68% of other websites

  • 59

    Accessibility

    Visual factors better than
    that of 26% of websites

  • 75

    Best Practices

    More advanced features
    available than in
    35% of websites

  • 83

    SEO

    Google-friendlier than
    46% of websites

rsupport.net

RSUPPORT | Asia’s #1 remote support solutions company | RSUPPORT

Page Load Speed

4.4 sec in total

First Response

157 ms

Resources Loaded

2.1 sec

Page Rendered

2.1 sec

About Website

Visit rsupport.net now to see the best up-to-date RSUPPORT content for South Korea and also check out these interesting facts you probably never knew about rsupport.net

RSUPPORT is Asia’s largest remote support solutions company, offering remote access services for Windows PC, Mac, as well as mobile.

Visit rsupport.net

Key Findings

We analyzed Rsupport.net page load time and found that the first response time was 157 ms and then it took 4.2 sec to load all DOM resources and completely render a web page. This is a poor result, as 65% of websites can load faster.

Performance Metrics

rsupport.net performance score

50

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value4.0 s

24/100

10%

LCP (Largest Contentful Paint)

Value8.5 s

1/100

25%

SI (Speed Index)

Value6.4 s

40/100

10%

TBT (Total Blocking Time)

Value290 ms

80/100

30%

CLS (Cumulative Layout Shift)

Value0

100/100

15%

TTI (Time to Interactive)

Value8.1 s

41/100

10%

Network Requests Diagram

rsupport.net

157 ms

www.rsupport.com

123 ms

488 ms

custom.css

144 ms

custom-en.css

231 ms

Our browser made a total of 58 requests to load all elements on the main page. We found that 2% of them (1 request) were addressed to the original Rsupport.net, 84% (49 requests) were made to Rsupport.com and 3% (2 requests) were made to Google-analytics.com. The less responsive or slowest element that took the longest time to load (590 ms) relates to the external source Rsupport.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 184.7 kB (11%)

Content Size

1.6 MB

After Optimization

1.4 MB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Rsupport.net main page is 1.6 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 70% of websites need less resources to load. Images take 1.2 MB which makes up the majority of the site volume.

HTML Optimization

-82%

Potential reduce by 113.6 kB

  • Original 138.5 kB
  • After minification 136.2 kB
  • After compression 24.9 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 113.6 kB or 82% of the original size.

Image Optimization

-1%

Potential reduce by 9.4 kB

  • Original 1.2 MB
  • After minification 1.1 MB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. RSUPPORT images are well optimized though.

JavaScript Optimization

-22%

Potential reduce by 52.5 kB

  • Original 233.6 kB
  • After minification 233.6 kB
  • After compression 181.1 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 52.5 kB or 22% of the original size.

CSS Optimization

-10%

Potential reduce by 9.2 kB

  • Original 92.0 kB
  • After minification 92.0 kB
  • After compression 82.8 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Rsupport.net has all CSS files already compressed.

Requests Breakdown

Number of requests can be reduced by 32 (60%)

Requests Now

53

After Optimization

21

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 53 CSS, Javascripts, AJAX and image requests in order to completely render the main page of RSUPPORT. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 24 to 1 for JavaScripts and from 10 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

Accessibility Review

rsupport.net accessibility score

59

Accessibility Issues

ARIA

These are opportunities to improve the usage of ARIA in your application which may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

[aria-hidden="true"] elements contain focusable descendents

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

Heading elements are not in a sequentially-descending order

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Links do not have a discernible name

Tables and lists

These are opportunities to improve the experience of reading tabular or list data using assistive technology, like a screen reader.

Impact

Issue

High

Lists do not contain only <li> elements and script supporting elements (<script> and <template>).

Best practices

These items highlight common accessibility best practices.

Impact

Issue

High

[user-scalable="no"] is used in the <meta name="viewport"> element or the [maximum-scale] attribute is less than 5.

Best Practices

rsupport.net best practices score

75

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

User Experience

Impact

Issue

High

Serves images with low resolution

General

Impact

Issue

Low

Detected JavaScript libraries

SEO Factors

rsupport.net SEO score

83

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Links do not have descriptive text

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Rsupport.net can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Rsupport.net main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

Open Graph data is detected on the main page of RSUPPORT. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: