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bold360.com screenshot

Report Summary

  • 88

    Performance

    Renders faster than
    90% of other websites

  • 77

    Accessibility

    Visual factors better than
    that of 44% of websites

  • 92

    Best Practices

    More advanced features
    available than in
    80% of websites

  • 85

    SEO

    Google-friendlier than
    55% of websites

bold360.com

Web messaging software and live chat tools for CX | Genesys

Page Load Speed

5.3 sec in total

First Response

60 ms

Resources Loaded

3.2 sec

Page Rendered

2 sec

bold360.com screenshot

About Website

Welcome to bold360.com homepage info - get ready to check Bold 360 best content for Bulgaria right away, or after learning these important things about bold360.com

Give your customers the web messaging tools they expect. Enable them to chat with your brand — whenever they need — across asynchronous messaging channels.

Visit bold360.com

Key Findings

We analyzed Bold360.com page load time and found that the first response time was 60 ms and then it took 5.2 sec to load all DOM resources and completely render a web page. This is a poor result, as 75% of websites can load faster.

Performance Metrics

bold360.com performance score

88

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value2.2 s

78/100

10%

LCP (Largest Contentful Paint)

Value2.9 s

81/100

25%

SI (Speed Index)

Value2.2 s

99/100

10%

TBT (Total Blocking Time)

Value190 ms

91/100

30%

CLS (Cumulative Layout Shift)

Value0.081

94/100

15%

TTI (Time to Interactive)

Value3.6 s

91/100

10%

Network Requests Diagram

bold360.com

60 ms

live-chat-software

606 ms

jquery.min.js

1063 ms

language-cookie.js

1828 ms

picturefill.min.js

1823 ms

Our browser made a total of 68 requests to load all elements on the main page. We found that 1% of them (1 request) were addressed to the original Bold360.com, 97% (66 requests) were made to Genesys.com and 1% (1 request) were made to Romero.ediemidnightzombies.com. The less responsive or slowest element that took the longest time to load (2 sec) relates to the external source Romero.ediemidnightzombies.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 611.7 kB (24%)

Content Size

2.5 MB

After Optimization

1.9 MB

  • HTML
  • Images
  • JavaScript

In fact, the total size of Bold360.com main page is 2.5 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 75% of websites need less resources to load and that’s why Accessify’s recommendations for optimization and resource minification can be helpful for this project. Images take 1.6 MB which makes up the majority of the site volume.

HTML Optimization

-83%

Potential reduce by 611.4 kB

  • Original 734.3 kB
  • After minification 734.3 kB
  • After compression 123.0 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 611.4 kB or 83% of the original size.

Image Optimization

-0%

Potential reduce by 101 B

  • Original 1.6 MB
  • After minification 1.6 MB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Bold 360 images are well optimized though.

JavaScript Optimization

-0%

Potential reduce by 237 B

  • Original 124.8 kB
  • After minification 124.8 kB
  • After compression 124.6 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

Requests Breakdown

Number of requests can be reduced by 27 (43%)

Requests Now

63

After Optimization

36

  • AJAX
  • Images
  • JavaScript

The browser has sent 63 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Bold 360. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 28 to 1 for JavaScripts and as a result speed up the page load time.

Network Requests Diagram

bold360.com

bold360.com

60 ms

live-chat-software

live-chat-software

606 ms

jquery.min.js

jquery.min.js

1063 ms

language-cookie.js

language-cookie.js

1828 ms

picturefill.min.js

picturefill.min.js

1823 ms

2b6665641ddbb9a451dcef8738ee2228.js

2b6665641ddbb9a451dcef8738ee2228.js

1987 ms

fa-kit.min.js

fa-kit.min.js

1812 ms

browserredirect.min.js

browserredirect.min.js

1814 ms

public.js

public.js

1812 ms

main.js

main.js

1914 ms

public.min.js

public.min.js

1918 ms

eloquaload.min.js

eloquaload.min.js

1916 ms

script.min.js

script.min.js

1948 ms

select2.min.js

select2.min.js

1912 ms

functions.min.js

functions.min.js

1916 ms

bootstrap.min.js

bootstrap.min.js

1971 ms

genesys-menu.min.js

genesys-menu.min.js

1949 ms

video-lightbox.min.js

video-lightbox.min.js

1949 ms

table-fix.min.js

table-fix.min.js

1951 ms

custom-nav.min.js

custom-nav.min.js

1950 ms

genesys-menu-search.min.js

genesys-menu-search.min.js

1946 ms

sajari-indexing.min.js

sajari-indexing.min.js

1951 ms

exceed-chat.min.js

exceed-chat.min.js

1952 ms

gtm.min.js

gtm.min.js

1922 ms

wp-banners.js

wp-banners.js

1920 ms

detector.min.js

detector.min.js

1920 ms

brave-detect.min.js

brave-detect.min.js

1921 ms

trustarc.min.js

trustarc.min.js

1941 ms

lazyload.min.js

lazyload.min.js

1933 ms

genesys-logo-base.svg

genesys-logo-base.svg

1935 ms

web-chat-tour

web-chat-tour

1948 ms

times-circle-solid-white.svg

times-circle-solid-white.svg

1619 ms

mega-menu-background-all.svg

mega-menu-background-all.svg

1622 ms

button-hover-orange-flip.svg

button-hover-orange-flip.svg

1642 ms

yellow-slant2-bg.svg

yellow-slant2-bg.svg

1699 ms

button-hover-navy.svg

button-hover-navy.svg

1753 ms

cta-teal-brush.svg

cta-teal-brush.svg

1749 ms

cta-lblue-brush.svg

cta-lblue-brush.svg

1746 ms

cta-yellow-brush.svg

cta-yellow-brush.svg

1738 ms

roboto-v20-latin-300.woff

roboto-v20-latin-300.woff

1053 ms

roboto-v20-latin-700.woff

roboto-v20-latin-700.woff

313 ms

springwood_brush-webfont.woff

springwood_brush-webfont.woff

321 ms

cta-red-brush.svg

cta-red-brush.svg

317 ms

button-hover-orange.svg

button-hover-orange.svg

321 ms

flair-navy-footercurvefull.svg

flair-navy-footercurvefull.svg

302 ms

v_gray.png

v_gray.png

233 ms

tours-global.js

tours-global.js

229 ms

chat2_thechat___2.jpg

chat2_thechat___2.jpg

223 ms

chat3_predictiveengagement___2.jpg

chat3_predictiveengagement___2.jpg

179 ms

chat4_customerjourney___1.jpg

chat4_customerjourney___1.jpg

198 ms

chat5_customerprofile___2.jpg

chat5_customerprofile___2.jpg

220 ms

chat6_cannedresponses___2.jpg

chat6_cannedresponses___2.jpg

222 ms

Gartner-White.svg

Gartner-White.svg

243 ms

shs-cta-2022.svg

shs-cta-2022.svg

114 ms

shs-chat-2022.svg

shs-chat-2022.svg

118 ms

Genesys_Logo_White.svg

Genesys_Logo_White.svg

159 ms

web-messaging-hero-566x276.png

web-messaging-hero-566x276.png

112 ms

flair-orange-stash.svg

flair-orange-stash.svg

105 ms

chat-stat-img.png

chat-stat-img.png

162 ms

MQ-2022-Chunker-banner-511x566.png

MQ-2022-Chunker-banner-511x566.png

180 ms

mq-navy-flair-partial.svg

mq-navy-flair-partial.svg

155 ms

Virgin-athlantic-logo-circle-2.svg

Virgin-athlantic-logo-circle-2.svg

158 ms

Logo-Singapore-Airline-2021-Circle.svg

Logo-Singapore-Airline-2021-Circle.svg

192 ms

flair-yellow-straight.svg

flair-yellow-straight.svg

186 ms

State-of-CX-Report-Thumbnail-824-x-528.png

State-of-CX-Report-Thumbnail-824-x-528.png

254 ms

CXblueprint-rsrc-th-gray.png

CXblueprint-rsrc-th-gray.png

230 ms

resource-thumb-three-ways-chatbots-improve-customer-experience-eb.jpg

resource-thumb-three-ways-chatbots-improve-customer-experience-eb.jpg

255 ms

resource-thumb-the-three-customer-service-megatrends-in-2021-rp.jpg

resource-thumb-the-three-customer-service-megatrends-in-2021-rp.jpg

256 ms

Accessibility Review

bold360.com accessibility score

77

Accessibility Issues

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Buttons do not have an accessible name

High

Links do not have a discernible name

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

[id] attributes on active, focusable elements are not unique

High

Heading elements are not in a sequentially-descending order

ARIA

These are opportunities to improve the usage of ARIA in your application which may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

ARIA IDs are not unique

Best Practices

bold360.com best practices score

92

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

SEO Factors

bold360.com SEO score

85

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Links do not have descriptive text

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Bold360.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Bold360.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

bold360.com

Open Graph data is detected on the main page of Bold 360. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: