Tools & Wizards About Us
help.belong.com.au screenshot

Report Summary

  • 20

    Performance

    Renders faster than
    37% of other websites

  • 100

    Accessibility

    Visual factors better than
    that of 97% of websites

  • 67

    Best Practices

    More advanced features
    available than in
    24% of websites

  • 93

    SEO

    Google-friendlier than
    84% of websites

help.belong.com.au

Support and contact | Belong

Page Load Speed

3.3 sec in total

First Response

478 ms

Resources Loaded

2.6 sec

Page Rendered

179 ms

help.belong.com.au screenshot

About Website

Visit help.belong.com.au now to see the best up-to-date Help Belong content for Australia and also check out these interesting facts you probably never knew about help.belong.com.au

Need help with your Belong mobile or internet service? Contact us online or read our support articles for troubleshooting tips and more.

Visit help.belong.com.au

Key Findings

We analyzed Help.belong.com.au page load time and found that the first response time was 478 ms and then it took 2.8 sec to load all DOM resources and completely render a web page. This is a poor result, as 50% of websites can load faster.

Performance Metrics

help.belong.com.au performance score

20

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value5.9 s

4/100

10%

LCP (Largest Contentful Paint)

Value7.9 s

3/100

25%

SI (Speed Index)

Value11.6 s

4/100

10%

TBT (Total Blocking Time)

Value1,990 ms

8/100

30%

CLS (Cumulative Layout Shift)

Value0.004

100/100

15%

TTI (Time to Interactive)

Value15.5 s

7/100

10%

Network Requests Diagram

help.belong.com.au

478 ms

help.belong.com.au

565 ms

portal_jqueryui_only-ae2078f5d9247e97c310caf0c453b7d9.css

101 ms

vendor-c0a3f0c532dd6db2d09875a0ea69a8b0.js

123 ms

customer_widget-044efc6df9c5a6cdfe09ae38cde0fa38.js

99 ms

Our browser made a total of 81 requests to load all elements on the main page. We found that 15% of them (12 requests) were addressed to the original Help.belong.com.au, 15% (12 requests) were made to Use.typekit.net and 14% (11 requests) were made to Cdn.desk.com. The less responsive or slowest element that took the longest time to load (565 ms) belongs to the original domain Help.belong.com.au.

Page Optimization Overview & Recommendations

Page size can be reduced by 755.3 kB (73%)

Content Size

1.0 MB

After Optimization

285.4 kB

  • HTML
  • JavaScript
  • CSS

In fact, the total size of Help.belong.com.au main page is 1.0 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 45% of websites need less resources to load. Javascripts take 874.6 kB which makes up the majority of the site volume.

HTML Optimization

-81%

Potential reduce by 110.8 kB

  • Original 136.6 kB
  • After minification 132.2 kB
  • After compression 25.8 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 110.8 kB or 81% of the original size.

JavaScript Optimization

-71%

Potential reduce by 621.0 kB

  • Original 874.6 kB
  • After minification 827.6 kB
  • After compression 253.5 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 621.0 kB or 71% of the original size.

CSS Optimization

-79%

Potential reduce by 23.5 kB

  • Original 29.5 kB
  • After minification 29.5 kB
  • After compression 6.1 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Help.belong.com.au needs all CSS files to be minified and compressed as it can save up to 23.5 kB or 79% of the original size.

Requests Breakdown

Number of requests can be reduced by 41 (73%)

Requests Now

56

After Optimization

15

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 56 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Help Belong. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 33 to 1 for JavaScripts and as a result speed up the page load time.

Network Requests Diagram

help.belong.com.au

help.belong.com.au

478 ms

help.belong.com.au

help.belong.com.au

565 ms

portal_jqueryui_only-ae2078f5d9247e97c310caf0c453b7d9.css

portal_jqueryui_only-ae2078f5d9247e97c310caf0c453b7d9.css

101 ms

vendor-c0a3f0c532dd6db2d09875a0ea69a8b0.js

vendor-c0a3f0c532dd6db2d09875a0ea69a8b0.js

123 ms

customer_widget-044efc6df9c5a6cdfe09ae38cde0fa38.js

customer_widget-044efc6df9c5a6cdfe09ae38cde0fa38.js

99 ms

portal-64ebf160cc70fb427575eca8a323cfaa.js

portal-64ebf160cc70fb427575eca8a323cfaa.js

98 ms

desk.public_event_logger-b261b5d6041d73051bbb6db8fe304281.js

desk.public_event_logger-b261b5d6041d73051bbb6db8fe304281.js

106 ms

jsapi

jsapi

113 ms

tracking-fa783f3c0c6abfbb760eb8ead6cb554e.js

tracking-fa783f3c0c6abfbb760eb8ead6cb554e.js

113 ms

deskanalytics.js

deskanalytics.js

166 ms

production-158454f93db4467614c0b03dd247b5b0.js

production-158454f93db4467614c0b03dd247b5b0.js

119 ms

satelliteLib-c6d69479c887822e961b4db59e3767c799f4e22f.js

satelliteLib-c6d69479c887822e961b4db59e3767c799f4e22f.js

268 ms

desk.portal.body.page_index.js

desk.portal.body.page_index.js

115 ms

desk.portal.shared.js

desk.portal.shared.js

113 ms

desk.portal.header.js

desk.portal.header.js

114 ms

desk.portal.body.layout_footer.js

desk.portal.body.layout_footer.js

115 ms

jquery.min.js

jquery.min.js

172 ms

widget_embed_191.css

widget_embed_191.css

108 ms

widget_embed_libraries_191.js

widget_embed_libraries_191.js

158 ms

analytics.js

analytics.js

31 ms

uh.js

uh.js

23 ms

mbox-contents-795393a3a2f132942dbe3020c216795215d31821.js

mbox-contents-795393a3a2f132942dbe3020c216795215d31821.js

61 ms

s-code-contents-57ede10dd4a55476898377b1fb1e9b8e70458d6a.js

s-code-contents-57ede10dd4a55476898377b1fb1e9b8e70458d6a.js

121 ms

rd

rd

8 ms

id

id

39 ms

target.js

target.js

123 ms

id

id

11 ms

event

event

29 ms

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12 ms

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106 ms

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270 ms

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269 ms

__utm.gif

__utm.gif

91 ms

activityi;src=4516856;type=invmedia;cat=6bxg7v3h;dc_lat=;dc_rdid=;tag_for_child_directed_treatment=;ord=8971612153109.162

activityi;src=4516856;type=invmedia;cat=6bxg7v3h;dc_lat=;dc_rdid=;tag_for_child_directed_treatment=;ord=8971612153109.162

155 ms

193576

193576

305 ms

192133

192133

308 ms

194263

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300 ms

194264

194264

300 ms

widgets.js

widgets.js

79 ms

all.js

all.js

107 ms

plusone.js

plusone.js

152 ms

satellite-55ced3083437610014000991.js

satellite-55ced3083437610014000991.js

118 ms

satellite-55ced3083437610014000993.js

satellite-55ced3083437610014000993.js

116 ms

satellite-56ba6c7964746d38c4000f4e.js

satellite-56ba6c7964746d38c4000f4e.js

190 ms

tag.js

tag.js

125 ms

collect

collect

135 ms

belong-logo_original.png

belong-logo_original.png

376 ms

285525

285525

231 ms

202 ms

xd_arbiter.php

xd_arbiter.php

62 ms

cb=gapi.loaded_0

cb=gapi.loaded_0

15 ms

icon-question-white_original.png

icon-question-white_original.png

200 ms

285526

285526

157 ms

.jsonp

.jsonp

117 ms

ga-audiences

ga-audiences

40 ms

icon-support-centre_original.png

icon-support-centre_original.png

209 ms

help.belong.com.au

help.belong.com.au

176 ms

icon-person-white_original.png

icon-person-white_original.png

199 ms

search-large_original.png

search-large_original.png

288 ms

icon-facebook-white_original.png

icon-facebook-white_original.png

191 ms

icon-twitter-white_original.png

icon-twitter-white_original.png

236 ms

icon-arrow-right-aqua_original.png

icon-arrow-right-aqua_original.png

304 ms

adsl-phone_original.png

adsl-phone_original.png

552 ms

nbn-cable_original.png

nbn-cable_original.png

554 ms

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JBto5D4c7yS5qp20Bazv8sQxnJzZz7kgdAlAVJTwzHGff4eRgsMdeMJ6Mk6g5MmfbeJo5QiKjhscFQsK52Fy5AjajRSDwAwk5QIDwewXZc48wDJhjD6DjAFKFhFcwRJ352qhjDj3F2Bqwhw3wc4yFcI.woff

201 ms

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282 ms

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414 ms

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374 ms

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IeCEA566vVXEJsAkwy-LFTfvg7HNTytZ9RgjlShkqHSffOkUgsMdeMJ6Mk6f5Mw.woff

296 ms

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260 ms

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448 ms

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294 ms

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528 ms

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317 ms

p.gif

p.gif

125 ms

dest5.html

dest5.html

12 ms

ping

ping

57 ms

pixel

pixel

36 ms

ibs:dpid=771&dpuuid=CAESECnG5mF99KWeZG9ZaSd-8pw&google_cver=1

ibs:dpid=771&dpuuid=CAESECnG5mF99KWeZG9ZaSd-8pw&google_cver=1

12 ms

Accessibility Review

help.belong.com.au accessibility score

100

Accessibility Issues

Best Practices

help.belong.com.au best practices score

67

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

High

Missing source maps for large first-party JavaScript

High

Issues were logged in the Issues panel in Chrome Devtools

SEO Factors

help.belong.com.au SEO score

93

Search Engine Optimization Advices

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    N/A

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Help.belong.com.au can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and neither this language nor any other was claimed in <html> or <meta> tags. Our system also found out that Help.belong.com.au main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

help.belong.com.au

Open Graph description is not detected on the main page of Help Belong. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: