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callhandling.co.uk screenshot

Report Summary

  • 19

    Performance

    Renders faster than
    36% of other websites

  • 77

    Accessibility

    Visual factors better than
    that of 44% of websites

  • 83

    Best Practices

    More advanced features
    available than in
    55% of websites

  • 86

    SEO

    Google-friendlier than
    60% of websites

callhandling.co.uk

Omni-Channel Cloud Contact Centre Software

Page Load Speed

5.6 sec in total

First Response

703 ms

Resources Loaded

4.2 sec

Page Rendered

674 ms

callhandling.co.uk screenshot

About Website

Click here to check amazing Callhandling content for United Kingdom. Otherwise, check out these important facts you probably never knew about callhandling.co.uk

Specialised cloud contact centre services for retail, charities, public bodies & construction. Boost CX & increase efficiency with our call centre software.

Visit callhandling.co.uk

Key Findings

We analyzed Callhandling.co.uk page load time and found that the first response time was 703 ms and then it took 4.9 sec to load all DOM resources and completely render a web page. This is a poor result, as 70% of websites can load faster.

Performance Metrics

callhandling.co.uk performance score

19

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value4.3 s

19/100

10%

LCP (Largest Contentful Paint)

Value8.6 s

1/100

25%

SI (Speed Index)

Value8.6 s

17/100

10%

TBT (Total Blocking Time)

Value2,230 ms

6/100

30%

CLS (Cumulative Layout Shift)

Value0.118

85/100

15%

TTI (Time to Interactive)

Value20.0 s

2/100

10%

Network Requests Diagram

callhandling.co.uk

703 ms

www.callhandling.co.uk

1502 ms

swiper-bundle.min.css

46 ms

mediaelementplayer-legacy.min.css

80 ms

wp-mediaelement.min.css

158 ms

Our browser made a total of 143 requests to load all elements on the main page. We found that 78% of them (112 requests) were addressed to the original Callhandling.co.uk, 10% (15 requests) were made to Fonts.gstatic.com and 3% (4 requests) were made to Unpkg.com. The less responsive or slowest element that took the longest time to load (1.5 sec) belongs to the original domain Callhandling.co.uk.

Page Optimization Overview & Recommendations

Page size can be reduced by 279.5 kB (10%)

Content Size

2.7 MB

After Optimization

2.4 MB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Callhandling.co.uk main page is 2.7 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 80% of websites need less resources to load and that’s why Accessify’s recommendations for optimization and resource minification can be helpful for this project. Images take 1.8 MB which makes up the majority of the site volume.

HTML Optimization

-84%

Potential reduce by 170.5 kB

  • Original 202.7 kB
  • After minification 202.6 kB
  • After compression 32.3 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 170.5 kB or 84% of the original size.

Image Optimization

-6%

Potential reduce by 104.3 kB

  • Original 1.8 MB
  • After minification 1.7 MB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Callhandling images are well optimized though.

JavaScript Optimization

-1%

Potential reduce by 4.3 kB

  • Original 575.2 kB
  • After minification 575.2 kB
  • After compression 570.9 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

CSS Optimization

-0%

Potential reduce by 475 B

  • Original 148.6 kB
  • After minification 148.6 kB
  • After compression 148.1 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Callhandling.co.uk has all CSS files already compressed.

Requests Breakdown

Number of requests can be reduced by 63 (53%)

Requests Now

120

After Optimization

57

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 120 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Callhandling. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 44 to 1 for JavaScripts and from 21 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

callhandling.co.uk

callhandling.co.uk

703 ms

www.callhandling.co.uk

www.callhandling.co.uk

1502 ms

swiper-bundle.min.css

swiper-bundle.min.css

46 ms

mediaelementplayer-legacy.min.css

mediaelementplayer-legacy.min.css

80 ms

wp-mediaelement.min.css

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158 ms

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232 ms

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233 ms

front.min.css

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231 ms

css

css

53 ms

basic.min.css

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234 ms

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237 ms

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308 ms

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477 ms

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309 ms

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390 ms

jquery.min.js

jquery.min.js

396 ms

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320 ms

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386 ms

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387 ms

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397 ms

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jquery.json.min.js

463 ms

gravityforms.min.js

gravityforms.min.js

636 ms

utils.min.js

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469 ms

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633 ms

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634 ms

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632 ms

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721 ms

swiper-bundle.min.js

swiper-bundle.min.js

46 ms

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423 ms

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720 ms

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785 ms

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719 ms

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719 ms

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727 ms

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790 ms

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26 ms

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787 ms

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16 ms

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27 ms

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716 ms

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639 ms

autoptimize_single_d71b75b2327258b1d01d50590c1f67ca.js

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649 ms

owl.carousel.min.js

owl.carousel.min.js

648 ms

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651 ms

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644 ms

lightgallery.min.js

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648 ms

lg-video.min.js

lg-video.min.js

651 ms

lg-zoom.min.js

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633 ms

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633 ms

player.min.js

player.min.js

625 ms

mediaelement-and-player.min.js

mediaelement-and-player.min.js

641 ms

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561 ms

wp-mediaelement.min.js

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552 ms

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625 ms

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623 ms

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558 ms

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639 ms

gtm.js

gtm.js

178 ms

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551 ms

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744 ms

player.html

player.html

114 ms

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515 ms

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Mask-Group-621.svg

461 ms

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Group-708.svg

468 ms

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Group-707.svg

469 ms

partners-21.png

partners-21.png

638 ms

partners-11.png

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637 ms

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95 ms

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130 ms

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152 ms

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153 ms

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152 ms

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152 ms

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151 ms

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152 ms

6xKydSBYKcSV-LCoeQqfX1RYOo3iu4nwmRdr.ttf

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212 ms

modules.ttf

modules.ttf

707 ms

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211 ms

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210 ms

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211 ms

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212 ms

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210 ms

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211 ms

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194 ms

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118 ms

clappr.min.js

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622 ms

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612 ms

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617 ms

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614 ms

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conversations-embed.js

conversations-embed.js

511 ms

fb.js

fb.js

609 ms

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Accessibility Review

callhandling.co.uk accessibility score

77

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

<frame> or <iframe> elements do not have a title

High

Image elements do not have [alt] attributes

High

Links do not have a discernible name

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

Heading elements are not in a sequentially-descending order

Best practices

These items highlight common accessibility best practices.

Impact

Issue

High

[user-scalable="no"] is used in the <meta name="viewport"> element or the [maximum-scale] attribute is less than 5.

Best Practices

callhandling.co.uk best practices score

83

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

User Experience

Impact

Issue

High

Serves images with low resolution

General

Impact

Issue

Low

Detected JavaScript libraries

High

Page has valid source maps

SEO Factors

callhandling.co.uk SEO score

86

Search Engine Optimization Advices

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Image elements do not have [alt] attributes

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Callhandling.co.uk can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Callhandling.co.uk main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

callhandling.co.uk

Open Graph data is detected on the main page of Callhandling. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: