Access clickhelp.com. ClickHelp - Online Documentation Tool, Software for Technical Writers

name

value

score

weighting

FCP (First Contentful Paint)

Value2.6 s

64/100

10%

LCP (Largest Contentful Paint)

Value3.9 s

51/100

25%

SI (Speed Index)

Value2.7 s

97/100

10%

TBT (Total Blocking Time)

Value1,150 ms

22/100

30%

CLS (Cumulative Layout Shift)

Value0.067

97/100

15%

TTI (Time to Interactive)

Value19.2 s

2/100

10%

clickhelp.com

35 ms

clickhelp.com

91 ms

embed.min.js

39 ms

fontawesome.css

29 ms

fontawesome-solid.css

49 ms

Our browser made a total of 63 requests to load all elements on the main page. We found that 92% of them (58 requests) were addressed to the original Clickhelp.com, 3% (2 requests) were made to Googletagmanager.com and 2% (1 request) were made to Chatbase.co. The less responsive or slowest element that took the longest time to load (186 ms) belongs to the original domain Clickhelp.com.

Content Size

475.9 kB

After Optimization

384.6 kB

In fact, the total size of Clickhelp.com main page is 475.9 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 60% of websites need less resources to load. Javascripts take 217.2 kB which makes up the majority of the site volume.

HTML Optimization

-75%

Potential reduce by 84.5 kB

Original 112.1 kB
After minification 111.0 kB
After compression 27.6 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 84.5 kB or 75% of the original size.

JavaScript Optimization

-0%

Potential reduce by 1.0 kB

Original 217.2 kB
After minification 217.2 kB
After compression 216.2 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

CSS Optimization

-4%

Potential reduce by 5.8 kB

Original 146.6 kB
After minification 146.6 kB
After compression 140.8 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Clickhelp.com has all CSS files already compressed.

Requests Now

After Optimization

The browser has sent 61 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Click Help. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 19 to 1 for JavaScripts and from 5 to 1 for CSS and as a result speed up the page load time.

Accessibility Issues

These are opportunities to improve the legibility of your content.

High

Background and foreground colors do not have a sufficient contrast ratio.

These are opportunities to improve keyboard navigation in your application.

High

Heading elements are not in a sequentially-descending order

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

High

Links do not have a discernible name

Areas of Improvement

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

High

Serves images with low resolution

Low

Detected JavaScript libraries

Search Engine Optimization Advices

To appear in search results, crawlers need access to your app.

High

Links are not crawlable

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

High

Document uses legible font sizes

Language and Encoding

Language Detected

EN
Language Claimed

EN
Encoding

UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Clickhelp.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Clickhelp.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

clickhelp.com

Open Graph data is detected on the main page of Click Help. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook:

Report Summary

Performance

Accessibility

Best Practices

SEO

ClickHelp - Online Documentation Tool, Software for Technical Writers

Page Load Speed

First Response

Resources Loaded

Page Rendered

About Website

Key Findings

Performance Metrics

Measured Metrics

FCP (First Contentful Paint)

LCP (Largest Contentful Paint)

SI (Speed Index)

TBT (Total Blocking Time)

CLS (Cumulative Layout Shift)

TTI (Time to Interactive)

Network Requests Diagram

clickhelp.com

clickhelp.com

embed.min.js

fontawesome.css

fontawesome-solid.css

Page Optimization Overview & Recommendations

Content Size

After Optimization

HTML Optimization

JavaScript Optimization

CSS Optimization

Requests Breakdown

Requests Now

After Optimization

Network Requests Diagram

clickhelp.com

clickhelp.com

embed.min.js

fontawesome.css

fontawesome-solid.css

fontawesome-duotone.css

fontawesome-brands.css

main-731cb845.css

jquery.min.js

pricing_legacy.js

js

main-66db1680.js

api.js

dom-ready.min.js

hooks.min.js

i18n.min.js

a11y.min.js

jquery.json.min.js

gravityforms.min.js

placeholders.jquery.min.js

utils.min.js

vendor-theme.min.js

scripts-theme.min.js

frontend-legacy.min.js

gtm.js

HelpAuthoringToolHAT_Leader_Leader-1.svg

HelpAuthoringToolHAT_BestSupport_QualityOfSupport-1.svg

HelpAuthoringToolHAT_UsersMostLikelyToRecommend_Nps-1.svg

HelpAuthoringToolHAT_BestUsability_Total.svg

logo-ibm.webp

logo-bmt.webp

logo-blexr.webp

home-hero.webp

case-deflection.webp

online-tutorial.webp

context-sensitive-help.webp

policies-and-procedures.webp

api-documentation.webp

knowledge-base.webp

developer-documentation.webp

training-documentation.webp

software-user-guides-and-manuals.webp

user-profile-pic.webp

HelpAuthoringToolHAT_Leader_Leader.svg