Report Summary

  • 40

    Performance

    Renders faster than
    59% of other websites

  • 83

    Accessibility

    Visual factors better than
    that of 54% of websites

  • 75

    Best Practices

    More advanced features
    available than in
    35% of websites

  • 77

    SEO

    Google-friendlier than
    36% of websites

connectassist.co.uk

Specialist outsourced contact centre - Connect Assist

Page Load Speed

2.2 sec in total

First Response

72 ms

Resources Loaded

1.1 sec

Page Rendered

970 ms

connectassist.co.uk screenshot

About Website

Visit connectassist.co.uk now to see the best up-to-date Connect Assist content and also check out these interesting facts you probably never knew about connectassist.co.uk

Connect Assist is a specialist outsourced contact centre business supporting public sector, charity and socially-focussed organisations.

Visit connectassist.co.uk

Key Findings

We analyzed Connectassist.co.uk page load time and found that the first response time was 72 ms and then it took 2.1 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 40% of websites can load faster.

Performance Metrics

connectassist.co.uk performance score

40

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value3.1 s

45/100

10%

LCP (Largest Contentful Paint)

Value5.8 s

15/100

25%

SI (Speed Index)

Value5.0 s

63/100

10%

TBT (Total Blocking Time)

Value1,050 ms

25/100

30%

CLS (Cumulative Layout Shift)

Value0

100/100

15%

TTI (Time to Interactive)

Value9.8 s

28/100

10%

Network Requests Diagram

connectassist.co.uk

72 ms

connectassist.co.uk

145 ms

bugsnag.min.js

32 ms

css

42 ms

lottie.js

74 ms

Our browser made a total of 95 requests to load all elements on the main page. We found that 84% of them (80 requests) were addressed to the original Connectassist.co.uk, 7% (7 requests) were made to Notify.bugsnag.com and 2% (2 requests) were made to Fonts.googleapis.com. The less responsive or slowest element that took the longest time to load (628 ms) belongs to the original domain Connectassist.co.uk.

Page Optimization Overview & Recommendations

Page size can be reduced by 488.2 kB (26%)

Content Size

1.9 MB

After Optimization

1.4 MB

In fact, the total size of Connectassist.co.uk main page is 1.9 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 75% of websites need less resources to load and that’s why Accessify’s recommendations for optimization and resource minification can be helpful for this project. Images take 990.1 kB which makes up the majority of the site volume.

HTML Optimization

-75%

Potential reduce by 275.9 kB

  • Original 366.9 kB
  • After minification 366.9 kB
  • After compression 91.1 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 275.9 kB or 75% of the original size.

Image Optimization

-21%

Potential reduce by 210.8 kB

  • Original 990.1 kB
  • After minification 779.3 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Obviously, Connect Assist needs image optimization as it can save up to 210.8 kB or 21% of the original volume. The most popular and efficient tools for JPEG and PNG image optimization are Jpegoptim and PNG Crush.

JavaScript Optimization

-0%

Potential reduce by 1.4 kB

  • Original 430.4 kB
  • After minification 430.4 kB
  • After compression 429.0 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

CSS Optimization

-0%

Potential reduce by 174 B

  • Original 75.3 kB
  • After minification 75.3 kB
  • After compression 75.1 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Connectassist.co.uk has all CSS files already compressed.

Requests Breakdown

Number of requests can be reduced by 44 (48%)

Requests Now

91

After Optimization

47

The browser has sent 91 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Connect Assist. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 26 to 1 for JavaScripts and from 13 to 1 for CSS and as a result speed up the page load time.

Accessibility Review

connectassist.co.uk accessibility score

83

Accessibility Issues

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Buttons do not have an accessible name

High

Image elements do not have [alt] attributes

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

Heading elements are not in a sequentially-descending order

Best Practices

connectassist.co.uk best practices score

75

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

High

Page has valid source maps

SEO Factors

connectassist.co.uk SEO score

77

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Links do not have descriptive text

High

Image elements do not have [alt] attributes

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    N/A

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Connectassist.co.uk can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Connectassist.co.uk main page’s claimed encoding is . Changing it to UTF-8 can be a good choice, as this format is commonly used for encoding all over the web and thus their visitors won’t have any troubles with symbol transcription or reading.

Social Sharing Optimization

Open Graph data is detected on the main page of Connect Assist. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: