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customercontactweekdigital.com screenshot

Report Summary

  • 11

    Performance

    Renders faster than
    24% of other websites

  • 82

    Accessibility

    Visual factors better than
    that of 52% of websites

  • 75

    Best Practices

    More advanced features
    available than in
    35% of websites

  • 76

    SEO

    Google-friendlier than
    35% of websites

customercontactweekdigital.com

CCW Digital | Customer Experience Tips, Research & News

Page Load Speed

3.9 sec in total

First Response

31 ms

Resources Loaded

2.8 sec

Page Rendered

1 sec

customercontactweekdigital.com screenshot

About Website

Welcome to customercontactweekdigital.com homepage info - get ready to check Customer Contactweek Digital best content for United States right away, or after learning these important things about customercontactweekdigital.com

CCW Digital provides research, news, blogs, podcasts, webinars, whitepapers, training, and technology insights for call center, customer experience, customer contact, customer service and marketing pr...

Visit customercontactweekdigital.com

Key Findings

We analyzed Customercontactweekdigital.com page load time and found that the first response time was 31 ms and then it took 3.8 sec to load all DOM resources and completely render a web page. This is a poor result, as 65% of websites can load faster.

Performance Metrics

customercontactweekdigital.com performance score

11

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value3.4 s

37/100

10%

LCP (Largest Contentful Paint)

Value6.6 s

8/100

25%

SI (Speed Index)

Value14.5 s

1/100

10%

TBT (Total Blocking Time)

Value4,390 ms

1/100

30%

CLS (Cumulative Layout Shift)

Value0.328

35/100

15%

TTI (Time to Interactive)

Value40.1 s

0/100

10%

Network Requests Diagram

customercontactweekdigital.com

31 ms

customercontactweekdigital.com

117 ms

www.customercontactweekdigital.com

1629 ms

gpt.js

61 ms

js

53 ms

Our browser made a total of 81 requests to load all elements on the main page. We found that 9% of them (7 requests) were addressed to the original Customercontactweekdigital.com, 33% (27 requests) were made to Eco-cdn.iqpc.com and 10% (8 requests) were made to Securepubads.g.doubleclick.net. The less responsive or slowest element that took the longest time to load (1.6 sec) belongs to the original domain Customercontactweekdigital.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 2.0 MB (60%)

Content Size

3.3 MB

After Optimization

1.3 MB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Customercontactweekdigital.com main page is 3.3 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 80% of websites need less resources to load and that’s why Accessify’s recommendations for optimization and resource minification can be helpful for this project. Javascripts take 2.8 MB which makes up the majority of the site volume.

HTML Optimization

-87%

Potential reduce by 151.7 kB

  • Original 174.9 kB
  • After minification 137.3 kB
  • After compression 23.2 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 37.7 kB, which is 22% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 151.7 kB or 87% of the original size.

Image Optimization

-10%

Potential reduce by 25.1 kB

  • Original 243.4 kB
  • After minification 218.3 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Customer Contactweek Digital images are well optimized though.

JavaScript Optimization

-62%

Potential reduce by 1.8 MB

  • Original 2.8 MB
  • After minification 2.8 MB
  • After compression 1.1 MB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 1.8 MB or 62% of the original size.

CSS Optimization

-2%

Potential reduce by 197 B

  • Original 9.8 kB
  • After minification 9.8 kB
  • After compression 9.6 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Customercontactweekdigital.com has all CSS files already compressed.

Requests Breakdown

Number of requests can be reduced by 30 (40%)

Requests Now

75

After Optimization

45

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 75 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Customer Contactweek Digital. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 25 to 1 for JavaScripts and from 7 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

customercontactweekdigital.com

customercontactweekdigital.com

31 ms

customercontactweekdigital.com

customercontactweekdigital.com

117 ms

www.customercontactweekdigital.com

www.customercontactweekdigital.com

1629 ms

gpt.js

gpt.js

61 ms

js

js

53 ms

gtm.js

gtm.js

260 ms

otSDKStub.js

otSDKStub.js

123 ms

app_web.css

app_web.css

11 ms

chatV2.css

chatV2.css

42 ms

icon

icon

50 ms

sharethis.js

sharethis.js

43 ms

app_web.js

app_web.js

121 ms

chatV2.js

chatV2.js

40 ms

channel-content-load-btn.js

channel-content-load-btn.js

182 ms

css

css

79 ms

css2

css2

77 ms

pubads_impl.js

pubads_impl.js

104 ms

ppub_config

ppub_config

172 ms

tag.aspx

tag.aspx

327 ms

vck.js

vck.js

341 ms

ccw-digital-full-logo-white3ZfN53OM7k9rRpFFTgrZXO8eMut17ZPbTFQyoil2.png

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426 ms

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321 ms

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408 ms

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336 ms

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414 ms

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367 ms

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445 ms

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716 ms

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715 ms

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716 ms

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716 ms

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716 ms

asapp_1K9RcedlREnXYjwFfz6zLhkaxnlJTbqgdRriSeRH4.webp

asapp_1K9RcedlREnXYjwFfz6zLhkaxnlJTbqgdRriSeRH4.webp

687 ms

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739 ms

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753 ms

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803 ms

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pexels-fede-arna-6138720QlwBbIJ4QSZcXSjSRs6rHEHhIzmkCYILs5O8NRNC.webp

870 ms

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761 ms

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732 ms

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792 ms

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761 ms

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810 ms

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792 ms

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848 ms

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831 ms

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812 ms

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809 ms

cmp_logo.png

cmp_logo.png

885 ms

88bfe8f3-a845-4bd7-9d70-48bc602ea293.json

88bfe8f3-a845-4bd7-9d70-48bc602ea293.json

76 ms

elqCfg.min.js

elqCfg.min.js

264 ms

location

location

192 ms

ads

ads

108 ms

ads

ads

105 ms

ads

ads

181 ms

ads

ads

146 ms

ads

ads

181 ms

container.html

container.html

75 ms

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56 ms

jquery.min.js

jquery.min.js

45 ms

handsontable.full.min.css

handsontable.full.min.css

99 ms

bootstrap.min.js

bootstrap.min.js

98 ms

moment.min.js

moment.min.js

103 ms

filestack.js

filestack.js

98 ms

runtime.77727ff832eb6565.js

runtime.77727ff832eb6565.js

134 ms

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polyfills.4c236b16095e82a0.js

134 ms

main.c94ff635cdb198ec.js

main.c94ff635cdb198ec.js

183 ms

svrGP

svrGP

409 ms

otBannerSdk.js

otBannerSdk.js

108 ms

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293 ms

icon.png

icon.png

371 ms

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293 ms

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window_focus.js

292 ms

ufs_web_display.js

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98 ms

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304 ms

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277 ms

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305 ms

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284 ms

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244 ms

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224 ms

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svrGP.aspx

65 ms

Accessibility Review

customercontactweekdigital.com accessibility score

82

Accessibility Issues

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Buttons do not have an accessible name

High

Image elements do not have [alt] attributes

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

[id] attributes on active, focusable elements are not unique

Best Practices

customercontactweekdigital.com best practices score

75

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

User Experience

Impact

Issue

High

Serves images with low resolution

General

Impact

Issue

Low

Detected JavaScript libraries

High

Missing source maps for large first-party JavaScript

SEO Factors

customercontactweekdigital.com SEO score

76

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Links do not have descriptive text

High

Image elements do not have [alt] attributes

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Customercontactweekdigital.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Customercontactweekdigital.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

customercontactweekdigital.com

Open Graph data is detected on the main page of Customer Contactweek Digital. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: