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customercrunch.com screenshot

Report Summary

  • 18

    Performance

    Renders faster than
    34% of other websites

  • 90

    Accessibility

    Visual factors better than
    that of 74% of websites

  • 83

    Best Practices

    More advanced features
    available than in
    55% of websites

  • 90

    SEO

    Google-friendlier than
    68% of websites

customercrunch.com

Customer Crunch - Your partner in achieving customer centricity

Page Load Speed

8.3 sec in total

First Response

108 ms

Resources Loaded

7.7 sec

Page Rendered

466 ms

customercrunch.com screenshot

About Website

Click here to check amazing Customer Crunch content for Australia. Otherwise, check out these important facts you probably never knew about customercrunch.com

Is customer churn a problem? What about customer acquisition? It may be time to lift the lid on your customer capability. We specialize in unlocking customer capability through customer journey mappin...

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Key Findings

We analyzed Customercrunch.com page load time and found that the first response time was 108 ms and then it took 8.2 sec to load all DOM resources and completely render a web page. This is a poor result, as 85% of websites can load faster.

Performance Metrics

customercrunch.com performance score

18

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value5.7 s

5/100

10%

LCP (Largest Contentful Paint)

Value10.3 s

0/100

25%

SI (Speed Index)

Value18.8 s

0/100

10%

TBT (Total Blocking Time)

Value1,800 ms

10/100

30%

CLS (Cumulative Layout Shift)

Value0.095

91/100

15%

TTI (Time to Interactive)

Value15.1 s

7/100

10%

Network Requests Diagram

customercrunch.com

108 ms

customercrunch.com

1742 ms

js

82 ms

api.js

54 ms

style.min.css

229 ms

Our browser made a total of 143 requests to load all elements on the main page. We found that 83% of them (119 requests) were addressed to the original Customercrunch.com, 6% (8 requests) were made to Embed.tawk.to and 3% (4 requests) were made to Fonts.googleapis.com. The less responsive or slowest element that took the longest time to load (2.1 sec) belongs to the original domain Customercrunch.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 185.9 kB (12%)

Content Size

1.6 MB

After Optimization

1.4 MB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Customercrunch.com main page is 1.6 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 70% of websites need less resources to load. Javascripts take 783.1 kB which makes up the majority of the site volume.

HTML Optimization

-83%

Potential reduce by 94.6 kB

  • Original 114.2 kB
  • After minification 108.5 kB
  • After compression 19.6 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 94.6 kB or 83% of the original size.

Image Optimization

-7%

Potential reduce by 30.6 kB

  • Original 440.1 kB
  • After minification 409.5 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Customer Crunch images are well optimized though.

JavaScript Optimization

-3%

Potential reduce by 27.1 kB

  • Original 783.1 kB
  • After minification 783.1 kB
  • After compression 756.0 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

CSS Optimization

-13%

Potential reduce by 33.6 kB

  • Original 268.3 kB
  • After minification 258.0 kB
  • After compression 234.7 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Customercrunch.com needs all CSS files to be minified and compressed as it can save up to 33.6 kB or 13% of the original size.

Requests Breakdown

Number of requests can be reduced by 97 (72%)

Requests Now

135

After Optimization

38

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 135 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Customer Crunch. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 54 to 1 for JavaScripts and from 45 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

customercrunch.com

customercrunch.com

108 ms

customercrunch.com

customercrunch.com

1742 ms

js

js

82 ms

api.js

api.js

54 ms

style.min.css

style.min.css

229 ms

vendors-style.css

vendors-style.css

857 ms

style.css

style.css

1067 ms

styles.css

styles.css

853 ms

rs6.css

rs6.css

846 ms

woocommerce-layout.css

woocommerce-layout.css

842 ms

woocommerce.css

woocommerce.css

428 ms

wordpress_file_upload_style.css

wordpress_file_upload_style.css

636 ms

wordpress_file_upload_style_safe.css

wordpress_file_upload_style_safe.css

850 ms

wordpress_file_upload_adminbarstyle.css

wordpress_file_upload_adminbarstyle.css

1046 ms

jquery-ui.min.css

jquery-ui.min.css

1051 ms

jquery-ui-timepicker-addon.min.css

jquery-ui-timepicker-addon.min.css

1054 ms

all.min.css

all.min.css

1056 ms

bootstrap.min.css

bootstrap.min.css

1272 ms

xamin-style.css

xamin-style.css

1460 ms

responsive.css

responsive.css

1258 ms

css

css

45 ms

css

css

59 ms

css

css

58 ms

all.min.css

all.min.css

1260 ms

ionicons.min.css

ionicons.min.css

1263 ms

flaticon.css

flaticon.css

1267 ms

magnific-popup.css

magnific-popup.css

1471 ms

owl.carousel.min.css

owl.carousel.min.css

1471 ms

swiper.css

swiper.css

1471 ms

wow.css

wow.css

1473 ms

slick-theme.css

slick-theme.css

1476 ms

slick.css

slick.css

1662 ms

js_composer.min.css

js_composer.min.css

1877 ms

extra_vc_element_style.css

extra_vc_element_style.css

1674 ms

Defaults.css

Defaults.css

1676 ms

style.min.css

style.min.css

1678 ms

slick.min.css

slick.min.css

1679 ms

icons.css

icons.css

1866 ms

animate.min.css

animate.min.css

1895 ms

modal.min.css

modal.min.css

1896 ms

style.css

style.css

1898 ms

blog.css

blog.css

1902 ms

css

css

47 ms

animate.min.css

animate.min.css

2067 ms

recaptcha__en.js

recaptcha__en.js

49 ms

js

js

48 ms

analytics.js

analytics.js

20 ms

collect

collect

30 ms

collect

collect

40 ms

vc_openiconic.min.css

vc_openiconic.min.css

1857 ms

ga-audiences

ga-audiences

89 ms

typicons.min.css

typicons.min.css

1670 ms

vc_entypo.min.css

vc_entypo.min.css

1465 ms

vc_linecons_icons.min.css

vc_linecons_icons.min.css

1263 ms

jquery.min.js

jquery.min.js

1467 ms

jquery-migrate.min.js

jquery-migrate.min.js

1437 ms

rbtools.min.js

rbtools.min.js

1453 ms

rs6.min.js

rs6.min.js

1673 ms

jquery.blockUI.min.js

jquery.blockUI.min.js

1265 ms

add-to-cart.min.js

add-to-cart.min.js

1259 ms

wordpress_file_upload_functions.js

wordpress_file_upload_functions.js

1442 ms

core.min.js

core.min.js

1450 ms

datepicker.min.js

datepicker.min.js

1449 ms

jquery-ui-timepicker-addon.min.js

jquery-ui-timepicker-addon.min.js

1261 ms

woocommerce-add-to-cart.js

woocommerce-add-to-cart.js

1259 ms

ultimate-params.min.js

ultimate-params.min.js

1433 ms

slick.min.js

slick.min.js

1438 ms

jquery-appear.min.js

jquery-appear.min.js

1506 ms

slick-custom.min.js

slick-custom.min.js

1259 ms

modernizr-custom.min.js

modernizr-custom.min.js

1258 ms

modal-all.min.js

modal-all.min.js

1270 ms

regenerator-runtime.min.js

regenerator-runtime.min.js

1444 ms

wp-polyfill.min.js

wp-polyfill.min.js

1474 ms

index.js

index.js

1474 ms

js.cookie.min.js

js.cookie.min.js

1287 ms

woocommerce.min.js

woocommerce.min.js

1382 ms

cart-fragments.min.js

cart-fragments.min.js

1379 ms

mouse.min.js

mouse.min.js

1428 ms

slider.min.js

slider.min.js

1447 ms

bootstrap.min.js

bootstrap.min.js

1284 ms

countdown.js

countdown.js

1255 ms

appear.js

appear.js

1973 ms

jquery.countTo.js

jquery.countTo.js

1348 ms

jquery.magnific-popup.min.js

jquery.magnific-popup.min.js

1398 ms

skrollr.js

skrollr.js

1419 ms

isotope.pkgd.min.js

isotope.pkgd.min.js

1289 ms

owl.carousel.min.js

owl.carousel.min.js

1278 ms

popper.min.js

popper.min.js

1366 ms

swiper.min.js

swiper.min.js

1634 ms

slick.min.js

slick.min.js

1447 ms

wow.min.js

wow.min.js

1291 ms

sticky.js

sticky.js

1275 ms

xamin-custom.js

xamin-custom.js

1365 ms

js_composer_front.min.js

js_composer_front.min.js

1447 ms

vc-waypoints.min.js

vc-waypoints.min.js

1446 ms

logo.png

logo.png

973 ms

dummy.png

dummy.png

1199 ms

DGA.png

DGA.png

1199 ms

IAPA.png

IAPA.png

1200 ms

ADMA.png

ADMA.png

1201 ms

DATA-Republic.png

DATA-Republic.png

1200 ms

TEALIUM.png

TEALIUM.png

1284 ms

australian-government-digital-transformation-strategy.png

australian-government-digital-transformation-strategy.png

1283 ms

about-us.png

about-us.png

1548 ms

cdc-products.png

cdc-products.png

1374 ms

sparca-products.png

sparca-products.png

1545 ms

Customer-Discovery.png

Customer-Discovery.png

1514 ms

S6u9w4BMUTPHh6UVSwiPHA.ttf

S6u9w4BMUTPHh6UVSwiPHA.ttf

49 ms

S6u9w4BMUTPHh50XSwiPHA.ttf

S6u9w4BMUTPHh50XSwiPHA.ttf

50 ms

S6uyw4BMUTPHjx4wWw.ttf

S6uyw4BMUTPHjx4wWw.ttf

49 ms

1erv7g4ei

1erv7g4ei

290 ms

Customised-Use-Cases.png

Customised-Use-Cases.png

1410 ms

Data-Science-Assets.png

Data-Science-Assets.png

1409 ms

Program-Mapping.png

Program-Mapping.png

1540 ms

fontawesome-webfont.woff

fontawesome-webfont.woff

1689 ms

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsjZ0B4gaVc.ttf

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsjZ0B4gaVc.ttf

16 ms

ionicons.ttf

ionicons.ttf

1774 ms

CRM-Activity.png

CRM-Activity.png

1496 ms

Caroline-Elton.jpeg

Caroline-Elton.jpeg

1443 ms

MV.jpg

MV.jpg

1466 ms

WC.jpg

WC.jpg

1439 ms

DK.jpg

DK.jpg

1556 ms

MEASUREMENT-Big.png

MEASUREMENT-Big.png

1465 ms

P-Zone-Predictive-_-Prescriptive-1.png

P-Zone-Predictive-_-Prescriptive-1.png

1450 ms

Commercial-Interest.png

Commercial-Interest.png

1465 ms

OPTIMISED-OUTCOMES-big.png

OPTIMISED-OUTCOMES-big.png

1468 ms

state-side.png

state-side.png

1561 ms

logo-white.png

logo-white.png

1466 ms

arrow-icon.png

arrow-icon.png

1427 ms

cross.png

cross.png

904 ms

ajax-loader.gif

ajax-loader.gif

846 ms

customercrunch.com

customercrunch.com

1230 ms

loader.gif

loader.gif

644 ms

transparent.png

transparent.png

583 ms

SPARCA-Cube.png

SPARCA-Cube.png

627 ms

woocommerce-smallscreen.css

woocommerce-smallscreen.css

211 ms

twk-event-polyfill.js

twk-event-polyfill.js

220 ms

twk-main.js

twk-main.js

67 ms

twk-vendor.js

twk-vendor.js

103 ms

twk-chunk-vendors.js

twk-chunk-vendors.js

149 ms

twk-chunk-common.js

twk-chunk-common.js

162 ms

twk-runtime.js

twk-runtime.js

61 ms

twk-app.js

twk-app.js

118 ms

Accessibility Review

customercrunch.com accessibility score

90

Accessibility Issues

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Buttons do not have an accessible name

High

Links do not have a discernible name

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

Heading elements are not in a sequentially-descending order

Best Practices

customercrunch.com best practices score

83

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

High

Page has valid source maps

SEO Factors

customercrunch.com SEO score

90

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Links do not have descriptive text

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Customercrunch.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Customercrunch.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

customercrunch.com

Open Graph data is detected on the main page of Customer Crunch. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: