7 sec in total
113 ms
2.5 sec
4.3 sec
Visit customerdirect.com now to see the best up-to-date Customer Direct content and also check out these interesting facts you probably never knew about customerdirect.com
Customer Direct is a fully outsourced contact center focused on delivering genuine customer experiences that provide powerful data & business intelligence.
Visit customerdirect.comWe analyzed Customerdirect.com page load time and found that the first response time was 113 ms and then it took 6.8 sec to load all DOM resources and completely render a web page. This is a poor result, as 80% of websites can load faster.
customerdirect.com performance score
name
value
score
weighting
Value3.5 s
34/100
10%
Value12.5 s
0/100
25%
Value9.7 s
11/100
10%
Value6,660 ms
0/100
30%
Value0
100/100
15%
Value12.8 s
13/100
10%
113 ms
412 ms
100 ms
187 ms
190 ms
Our browser made a total of 83 requests to load all elements on the main page. We found that 57% of them (47 requests) were addressed to the original Customerdirect.com, 23% (19 requests) were made to and 4% (3 requests) were made to Googletagmanager.com. The less responsive or slowest element that took the longest time to load (617 ms) belongs to the original domain Customerdirect.com.
Page size can be reduced by 67.4 kB (16%)
425.3 kB
357.9 kB
In fact, the total size of Customerdirect.com main page is 425.3 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 70% of websites need less resources to load. Images take 163.8 kB which makes up the majority of the site volume.
Potential reduce by 65.8 kB
HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 65.8 kB or 74% of the original size.
Potential reduce by 680 B
Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Customer Direct images are well optimized though.
Potential reduce by 745 B
It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.
Potential reduce by 169 B
CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Customerdirect.com has all CSS files already compressed.
Number of requests can be reduced by 37 (66%)
56
19
The browser has sent 56 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Customer Direct. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 30 to 1 for JavaScripts and from 9 to 1 for CSS and as a result speed up the page load time.
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113 ms
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tech-suppport.svg
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subscriptions.svg
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customerdirect.com accessibility score
ARIA
These are opportunities to improve the usage of ARIA in your application which may enhance the experience for users of assistive technology, like a screen reader.
Impact
Issue
ARIA input fields do not have accessible names
Navigation
These are opportunities to improve keyboard navigation in your application.
Impact
Issue
Heading elements are not in a sequentially-descending order
Names and labels
These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.
Impact
Issue
Image elements do not have [alt] attributes
customerdirect.com best practices score
Trust and Safety
Impact
Issue
Does not use HTTPS
Includes front-end JavaScript libraries with known security vulnerabilities
Ensure CSP is effective against XSS attacks
General
Impact
Issue
Detected JavaScript libraries
Browser errors were logged to the console
Page has valid source maps
customerdirect.com SEO score
Content Best Practices
Format your HTML in a way that enables crawlers to better understand your app’s content.
Impact
Issue
Links do not have descriptive text
Image elements do not have [alt] attributes
Mobile Friendly
Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).
Impact
Issue
Document uses legible font sizes
Tap targets are not sized appropriately
EN
EN
UTF-8
Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Customerdirect.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Customerdirect.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.
customerdirect.com
Open Graph data is detected on the main page of Customer Direct. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: