Tools & Wizards About Us
sitel-johnlewis.custhelp.com screenshot

Report Summary

  • 19

    Performance

    Renders faster than
    36% of other websites

  • 90

    Accessibility

    Visual factors better than
    that of 74% of websites

  • 92

    Best Practices

    More advanced features
    available than in
    80% of websites

  • 93

    SEO

    Google-friendlier than
    83% of websites

sitel-johnlewis.custhelp.com

John Lewis & Partners | Department Store | Home, Fashion, Tech & More

Page Load Speed

10.3 sec in total

First Response

420 ms

Resources Loaded

9.1 sec

Page Rendered

752 ms

sitel-johnlewis.custhelp.com screenshot

About Website

Click here to check amazing Sitel John Lewis Custhelp content for United States. Otherwise, check out these important facts you probably never knew about sitel-johnlewis.custhelp.com

Shop latest trends and launches across Home, Fashion & Tech at John Lewis & Partners. Providing an inspiring wide range of products, for all life's moments.

Visit sitel-johnlewis.custhelp.com

Key Findings

We analyzed Sitel-johnlewis.custhelp.com page load time and found that the first response time was 420 ms and then it took 9.9 sec to load all DOM resources and completely render a web page. This is a poor result, as 90% of websites can load faster.

Performance Metrics

sitel-johnlewis.custhelp.com performance score

19

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value5.3 s

7/100

10%

LCP (Largest Contentful Paint)

Value18.3 s

0/100

25%

SI (Speed Index)

Value9.4 s

12/100

10%

TBT (Total Blocking Time)

Value1,990 ms

8/100

30%

CLS (Cumulative Layout Shift)

Value0.001

100/100

15%

TTI (Time to Interactive)

Value24.2 s

0/100

10%

Network Requests Diagram

www.johnlewis.com

420 ms

newrelic.js

18 ms

jl-init-metrics.6c846a72.js

29 ms

Bootstrap.js

119 ms

entry.js

43 ms

Our browser made a total of 125 requests to load all elements on the main page. We found that 0% of them (0 request) were addressed to the original Sitel-johnlewis.custhelp.com, 18% (22 requests) were made to Johnlewis.scene7.com and 3% (4 requests) were made to F.monetate.net. The less responsive or slowest element that took the longest time to load (7.5 sec) relates to the external source Johnlewis.scene7.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 922.3 kB (16%)

Content Size

5.7 MB

After Optimization

4.7 MB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Sitel-johnlewis.custhelp.com main page is 5.7 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 75% of websites need less resources to load and that’s why Accessify’s recommendations for optimization and resource minification can be helpful for this project. Images take 4.2 MB which makes up the majority of the site volume.

HTML Optimization

-89%

Potential reduce by 444.0 kB

  • Original 498.4 kB
  • After minification 478.2 kB
  • After compression 54.5 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 444.0 kB or 89% of the original size.

Image Optimization

-0%

Potential reduce by 5.3 kB

  • Original 4.2 MB
  • After minification 4.2 MB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Sitel John Lewis Custhelp images are well optimized though.

JavaScript Optimization

-48%

Potential reduce by 396.7 kB

  • Original 822.8 kB
  • After minification 822.7 kB
  • After compression 426.2 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 396.7 kB or 48% of the original size.

CSS Optimization

-71%

Potential reduce by 76.4 kB

  • Original 108.3 kB
  • After minification 108.0 kB
  • After compression 31.9 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Sitel-johnlewis.custhelp.com needs all CSS files to be minified and compressed as it can save up to 76.4 kB or 71% of the original size.

Requests Breakdown

Number of requests can be reduced by 94 (76%)

Requests Now

123

After Optimization

29

  • Images
  • JavaScript
  • CSS

The browser has sent 123 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Sitel John Lewis Custhelp. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 56 to 1 for JavaScripts and from 30 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

www.johnlewis.com

www.johnlewis.com

420 ms

newrelic.js

newrelic.js

18 ms

jl-init-metrics.6c846a72.js

jl-init-metrics.6c846a72.js

29 ms

Bootstrap.js

Bootstrap.js

119 ms

entry.js

entry.js

43 ms

jlp-styles-3.css

jlp-styles-3.css

36 ms

jlp-vendor-polyfills.js

jlp-vendor-polyfills.js

53 ms

46564ad77f1d403c.css

46564ad77f1d403c.css

28 ms

polyfills-c67a75d1b6f99dc8.js

polyfills-c67a75d1b6f99dc8.js

66 ms

webpack-48365596626fae05.js

webpack-48365596626fae05.js

42 ms

framework-49a84346659947bf.js

framework-49a84346659947bf.js

40 ms

main-acf15b918873407c.js

main-acf15b918873407c.js

41 ms

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62 ms

index-59a2cfee4214c5c8.js

index-59a2cfee4214c5c8.js

73 ms

_buildManifest.js

_buildManifest.js

56 ms

_ssgManifest.js

_ssgManifest.js

52 ms

70a11644

70a11644

108 ms

jlp-vendor-bundle-react-production.js

jlp-vendor-bundle-react-production.js

66 ms

scaffold-vendor.css

scaffold-vendor.css

68 ms

scaffold.804b8.css

scaffold.804b8.css

74 ms

config.js

config.js

85 ms

auth.js

auth.js

75 ms

scaffold-vendor.4e1df.js

scaffold-vendor.4e1df.js

79 ms

scaffold.f0031.js

scaffold.f0031.js

85 ms

jl-recommendations-panel.js

jl-recommendations-panel.js

95 ms

main-bab1d.css

main-bab1d.css

85 ms

commonResponsiveContainer-90ccd.css

commonResponsiveContainer-90ccd.css

94 ms

commonHrefHelper-965f6.css

commonHrefHelper-965f6.css

179 ms

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commonButton-87d5a.css

182 ms

commonImage-5907a.css

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100 ms

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113 ms

AEMContainerWrapper-5aa13.css

AEMContainerWrapper-5aa13.css

103 ms

AEMOverlayWrapper-4e3dc.css

AEMOverlayWrapper-4e3dc.css

112 ms

AEMForegroundContainer-4e3dc.css

AEMForegroundContainer-4e3dc.css

186 ms

AEMDividerWrapper-4ad02.css

AEMDividerWrapper-4ad02.css

184 ms

AEMImageWrapper-e03bc.css

AEMImageWrapper-e03bc.css

179 ms

AEMCustomisableHeadingWrapper-e0d0a.css

AEMCustomisableHeadingWrapper-e0d0a.css

179 ms

AEMTextLineWrapper-c89d7.css

AEMTextLineWrapper-c89d7.css

180 ms

AEMButtonPrimaryWrapper-ba075.css

AEMButtonPrimaryWrapper-ba075.css

181 ms

AEMMiniCardWrapper-e5633.css

AEMMiniCardWrapper-e5633.css

171 ms

AEMRecommendationsPanelWrapper-12765.css

AEMRecommendationsPanelWrapper-12765.css

162 ms

AEMTitleWrapper-c6032.css

AEMTitleWrapper-c6032.css

193 ms

AEMCardCarouselWrapper-f62a7.css

AEMCardCarouselWrapper-f62a7.css

154 ms

AEMCardButtonWrapper-e45a5.css

AEMCardButtonWrapper-e45a5.css

158 ms

AEMCopyWrapper-c6032.css

AEMCopyWrapper-c6032.css

152 ms

AEMButtonsWrapper-ba075.css

AEMButtonsWrapper-ba075.css

149 ms

AEMUserGeneratedContentWrapper-76a92.css

AEMUserGeneratedContentWrapper-76a92.css

141 ms

AEMProductCardCarouselWrapper-d0cd8.css

AEMProductCardCarouselWrapper-d0cd8.css

142 ms

AEMSeoBannerWrapper-92cb6.css

AEMSeoBannerWrapper-92cb6.css

161 ms

jl-recommendations-panel.4200d63.css

jl-recommendations-panel.4200d63.css

151 ms

jl-recommendations-panel.4200d63.js

jl-recommendations-panel.4200d63.js

230 ms

jl-user-content-gallery.js

jl-user-content-gallery.js

436 ms

main-88fed.bundle.js

main-88fed.bundle.js

227 ms

commonResponsiveContainer-c524b.bundle.js

commonResponsiveContainer-c524b.bundle.js

430 ms

commonHrefHelper-5e5a8.bundle.js

commonHrefHelper-5e5a8.bundle.js

427 ms

commonButton-cb5c8.bundle.js

commonButton-cb5c8.bundle.js

460 ms

commonImage-baf22.bundle.js

commonImage-baf22.bundle.js

456 ms

commonCopy-42b52.bundle.js

commonCopy-42b52.bundle.js

460 ms

commonUiKitModal-0c4e9.bundle.js

commonUiKitModal-0c4e9.bundle.js

459 ms

AEMContentPage-d3029.bundle.js

AEMContentPage-d3029.bundle.js

459 ms

AEMResponsiveContainerWrapper-cbd21.bundle.js

AEMResponsiveContainerWrapper-cbd21.bundle.js

450 ms

AEMContainerWrapper-7741b.bundle.js

AEMContainerWrapper-7741b.bundle.js

452 ms

AEMOverlayWrapper-0e571.bundle.js

AEMOverlayWrapper-0e571.bundle.js

450 ms

AEMFragmentWrapper-d1975.bundle.js

AEMFragmentWrapper-d1975.bundle.js

445 ms

AEMForegroundContainer-3c38e.bundle.js

AEMForegroundContainer-3c38e.bundle.js

457 ms

AEMDividerWrapper-aa84d.bundle.js

AEMDividerWrapper-aa84d.bundle.js

439 ms

AEMImageWrapper-bed98.bundle.js

AEMImageWrapper-bed98.bundle.js

445 ms

custom.js

custom.js

72 ms

hp-wk32-nku-hero-title1-020924

hp-wk32-nku-hero-title1-020924

1967 ms

en-us

en-us

373 ms

en_badge_web_generic.png

en_badge_web_generic.png

368 ms

hp-wk32-nku-hero-dt1a-050924

hp-wk32-nku-hero-dt1a-050924

688 ms

hp-wk32-nku-hero-mob1a-050924

hp-wk32-nku-hero-mob1a-050924

1932 ms

wk32-hp-cat-01-020924

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2369 ms

wk32-hp-cat-02-020924

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2151 ms

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3058 ms

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3913 ms

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2280 ms

wk32-hp-block-01-020924

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3672 ms

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2461 ms

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2597 ms

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2676 ms

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4454 ms

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2930 ms

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3055 ms

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3059 ms

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7500 ms

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5614 ms

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wk32-hp-lego-bnr-dt1-040924

3698 ms

hp-wk32-editorial1-040924

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4081 ms

hp-wk32-editorial2-040924

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4102 ms

hp-wk32-editorial3-040924

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5699 ms

AEMCustomisableHeadingWrapper-44ab0.bundle.js

AEMCustomisableHeadingWrapper-44ab0.bundle.js

371 ms

AEMTextLineWrapper-bfed3.bundle.js

AEMTextLineWrapper-bfed3.bundle.js

384 ms

AEMButtonPrimaryWrapper-f86f6.bundle.js

AEMButtonPrimaryWrapper-f86f6.bundle.js

395 ms

AEMMiniCardWrapper-08f82.bundle.js

AEMMiniCardWrapper-08f82.bundle.js

382 ms

AEMRecommendationsPanelWrapper-60987.bundle.js

AEMRecommendationsPanelWrapper-60987.bundle.js

388 ms

AEMTitleWrapper-29f68.bundle.js

AEMTitleWrapper-29f68.bundle.js

397 ms

AEMCardCarouselWrapper-dc2cd.bundle.js

AEMCardCarouselWrapper-dc2cd.bundle.js

396 ms

AEMCardButtonWrapper-a160c.bundle.js

AEMCardButtonWrapper-a160c.bundle.js

403 ms

AEMCopyWrapper-92f08.bundle.js

AEMCopyWrapper-92f08.bundle.js

396 ms

AEMButtonsWrapper-81c86.bundle.js

AEMButtonsWrapper-81c86.bundle.js

414 ms

AEMUserGeneratedContentWrapper-a5d6c.bundle.js

AEMUserGeneratedContentWrapper-a5d6c.bundle.js

416 ms

AEMProductCardCarouselWrapper-f9991.bundle.js

AEMProductCardCarouselWrapper-f9991.bundle.js

405 ms

AEMSeoBannerWrapper-fffdd.bundle.js

AEMSeoBannerWrapper-fffdd.bundle.js

400 ms

recently-viewed-items.js

recently-viewed-items.js

403 ms

main.da4a6e58.js

main.da4a6e58.js

428 ms

john-lewis-partners-f6c40704.svg

john-lewis-partners-f6c40704.svg

411 ms

search-32px-outlined.48d3fcdc.svg

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397 ms

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360 ms

profile-24px-outlined.0d0bb8dc.svg

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358 ms

wishlist-24px-outlined.cd1da40b.svg

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346 ms

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123 ms

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146 ms

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117 ms

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110 ms

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118 ms

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chevron-left-32px-outlined.a243bba5.svg

131 ms

en-us.svg

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39 ms

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82 ms

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129 ms

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22 ms

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164 ms

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142 ms

Accessibility Review

sitel-johnlewis.custhelp.com accessibility score

90

Accessibility Issues

ARIA

These are opportunities to improve the usage of ARIA in your application which may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

[aria-hidden="true"] elements contain focusable descendents

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Buttons do not have an accessible name

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Best Practices

sitel-johnlewis.custhelp.com best practices score

92

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Missing source maps for large first-party JavaScript

SEO Factors

sitel-johnlewis.custhelp.com SEO score

93

Search Engine Optimization Advices

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Sitel-johnlewis.custhelp.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Sitel-johnlewis.custhelp.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

sitel-johnlewis.custhelp.com

Open Graph data is detected on the main page of Sitel John Lewis Custhelp. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: