5.1 sec in total
1.4 sec
3.5 sec
195 ms
Welcome to support.creative.com homepage info - get ready to check Support Creative best content for United States right away, or after learning these important things about support.creative.com
Welcome to Creative Worldwide Support. Get technical help for your Creative products through Knowledgebase Solutions, firmware updates, driver downloads and more.
Visit support.creative.comWe analyzed Support.creative.com page load time and found that the first response time was 1.4 sec and then it took 3.7 sec to load all DOM resources and completely render a web page. This is a poor result, as 60% of websites can load faster.
support.creative.com performance score
name
value
score
weighting
Value6.4 s
2/100
10%
Value9.3 s
1/100
25%
Value12.7 s
3/100
10%
Value9,270 ms
0/100
30%
Value0.125
83/100
15%
Value24.5 s
0/100
10%
1407 ms
508 ms
756 ms
761 ms
762 ms
Our browser made a total of 49 requests to load all elements on the main page. We found that 94% of them (46 requests) were addressed to the original Support.creative.com, 4% (2 requests) were made to Google-analytics.com and 2% (1 request) were made to Img.creative.com. The less responsive or slowest element that took the longest time to load (1.8 sec) belongs to the original domain Support.creative.com.
Page size can be reduced by 152.3 kB (39%)
392.8 kB
240.5 kB
In fact, the total size of Support.creative.com main page is 392.8 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 15% of websites need less resources to load. Images take 184.5 kB which makes up the majority of the site volume.
Potential reduce by 15.8 kB
HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 3.5 kB, which is 17% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 15.8 kB or 79% of the original size.
Potential reduce by 11.3 kB
Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Support Creative images are well optimized though.
Potential reduce by 55.9 kB
It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 55.9 kB or 54% of the original size.
Potential reduce by 69.4 kB
CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Support.creative.com needs all CSS files to be minified and compressed as it can save up to 69.4 kB or 81% of the original size.
Number of requests can be reduced by 28 (60%)
47
19
The browser has sent 47 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Support Creative. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 21 to 1 for CSS and as a result speed up the page load time.
support.creative.com
1407 ms
dropmenu_1.css
508 ms
download.css
756 ms
dropmenu_1.css
761 ms
dropmenu_10.css
762 ms
dropmenu_101.css
794 ms
dropmenu_11.css
985 ms
dropmenu_12.css
1005 ms
dropmenu_13.css
1257 ms
dropmenu_14.css
1012 ms
dropmenu_15.css
1013 ms
dropmenu_2.css
1056 ms
dropmenu_3.css
1232 ms
dropmenu_4.css
1253 ms
dropmenu_5.css
1265 ms
dropmenu_6.css
1034 ms
dropmenu_7.css
1087 ms
dropmenu_8.css
1254 ms
master.css
1271 ms
products.css
1271 ms
QuickHelp.css
1284 ms
QuickLinks.css
1284 ms
RelatedLinks.css
1348 ms
jquery.js
1760 ms
pdt_22404.png.ashx
35 ms
bg.png
251 ms
top_bg.png
257 ms
dot-clear.gif
255 ms
headlook.png
266 ms
icon_identifys.png
254 ms
thumbnails_948.png
750 ms
thumbnails_4.png
505 ms
thumbnails_1.png
510 ms
thumbnails_437.png
517 ms
thumbnails_218.png
533 ms
thumbnails_833.png
762 ms
thumbnails_10.png
768 ms
thumbnails_237.png
776 ms
thumbnails_0.png
800 ms
ga.js
30 ms
__utm.gif
13 ms
bg_country_selector.png
834 ms
nav_homestore_1.png
938 ms
nav_outletstore_1.png
951 ms
nav_corporate_1.png
958 ms
nav_support-over_1.png
966 ms
nav_contactus_1.png
1001 ms
nav_registerproudct_1.png
1084 ms
bg.jpg
1189 ms
support.creative.com accessibility score
ARIA
These are opportunities to improve the usage of ARIA in your application which may enhance the experience for users of assistive technology, like a screen reader.
Impact
Issue
[aria-hidden="true"] elements contain focusable descendents
Contrast
These are opportunities to improve the legibility of your content.
Impact
Issue
Background and foreground colors do not have a sufficient contrast ratio.
Internationalization and localization
These are opportunities to improve the interpretation of your content by users in different locales.
Impact
Issue
<html> element does not have a [lang] attribute
Names and labels
These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.
Impact
Issue
Image elements do not have [alt] attributes
Links do not have a discernible name
Tables and lists
These are opportunities to improve the experience of reading tabular or list data using assistive technology, like a screen reader.
Impact
Issue
Lists do not contain only <li> elements and script supporting elements (<script> and <template>).
support.creative.com best practices score
Trust and Safety
Impact
Issue
Does not use HTTPS
Includes front-end JavaScript libraries with known security vulnerabilities
Ensure CSP is effective against XSS attacks
User Experience
Impact
Issue
Serves images with low resolution
General
Impact
Issue
Detected JavaScript libraries
Browser errors were logged to the console
Page has valid source maps
support.creative.com SEO score
Crawling and Indexing
To appear in search results, crawlers need access to your app.
Impact
Issue
Links are not crawlable
Content Best Practices
Format your HTML in a way that enables crawlers to better understand your app’s content.
Impact
Issue
Image elements do not have [alt] attributes
Mobile Friendly
Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).
Impact
Issue
Document uses legible font sizes
EN
N/A
UTF-8
Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Support.creative.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and neither this language nor any other was claimed in <html> or <meta> tags. Our system also found out that Support.creative.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.
support.creative.com
Open Graph description is not detected on the main page of Support Creative. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: