Tools & Wizards About Us
desky.support screenshot

Report Summary

  • 25

    Performance

    Renders faster than
    44% of other websites

  • 88

    Accessibility

    Visual factors better than
    that of 68% of websites

  • 67

    Best Practices

    More advanced features
    available than in
    24% of websites

  • 98

    SEO

    Google-friendlier than
    92% of websites

desky.support

Simple Help desk + Live chat for Startups & Businesses - Desky Support

Page Load Speed

1.3 sec in total

First Response

148 ms

Resources Loaded

780 ms

Page Rendered

402 ms

desky.support screenshot

About Website

Visit desky.support now to see the best up-to-date Desky content for India and also check out these interesting facts you probably never knew about desky.support

Desky is fresh and modern Help desk + Live chat for Startups, Envato authors, Freelancers, and business of any size. Get better at customer support.

Visit desky.support

Key Findings

We analyzed Desky.support page load time and found that the first response time was 148 ms and then it took 1.2 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 25% of websites can load faster.

Performance Metrics

desky.support performance score

25

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value3.1 s

46/100

10%

LCP (Largest Contentful Paint)

Value12.8 s

0/100

25%

SI (Speed Index)

Value8.6 s

17/100

10%

TBT (Total Blocking Time)

Value1,870 ms

9/100

30%

CLS (Cumulative Layout Shift)

Value0.018

100/100

15%

TTI (Time to Interactive)

Value13.3 s

12/100

10%

Network Requests Diagram

desky.support

148 ms

autoptimize_76e6cdf8f52d3123439a807a68df280a.css

122 ms

css

28 ms

autoptimize_single_7233dda7a5f420cb85f16e261a515b83.css

55 ms

autoptimize_single_7eebc2f526fbab39f1d86668bd7d554a.css

65 ms

Our browser made a total of 38 requests to load all elements on the main page. We found that 68% of them (26 requests) were addressed to the original Desky.support, 5% (2 requests) were made to Fonts.googleapis.com and 5% (2 requests) were made to Google-analytics.com. The less responsive or slowest element that took the longest time to load (424 ms) relates to the external source Socialproof.zaperp.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 81.2 kB (13%)

Content Size

629.2 kB

After Optimization

548.0 kB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Desky.support main page is 629.2 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 50% of websites need less resources to load. Javascripts take 286.4 kB which makes up the majority of the site volume.

HTML Optimization

-85%

Potential reduce by 80.6 kB

  • Original 94.9 kB
  • After minification 94.8 kB
  • After compression 14.3 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 80.6 kB or 85% of the original size.

Image Optimization

-1%

Potential reduce by 433 B

  • Original 43.2 kB
  • After minification 42.8 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Desky images are well optimized though.

JavaScript Optimization

-0%

Potential reduce by 116 B

  • Original 286.4 kB
  • After minification 286.4 kB
  • After compression 286.3 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

CSS Optimization

-0%

Potential reduce by 12 B

  • Original 204.7 kB
  • After minification 204.7 kB
  • After compression 204.7 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Desky.support has all CSS files already compressed.

Requests Breakdown

Number of requests can be reduced by 14 (54%)

Requests Now

26

After Optimization

12

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 26 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Desky. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 10 to 1 for JavaScripts and from 6 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

desky.support

desky.support

148 ms

autoptimize_76e6cdf8f52d3123439a807a68df280a.css

autoptimize_76e6cdf8f52d3123439a807a68df280a.css

122 ms

css

css

28 ms

autoptimize_single_7233dda7a5f420cb85f16e261a515b83.css

autoptimize_single_7233dda7a5f420cb85f16e261a515b83.css

55 ms

autoptimize_single_7eebc2f526fbab39f1d86668bd7d554a.css

autoptimize_single_7eebc2f526fbab39f1d86668bd7d554a.css

65 ms

autoptimize_single_eccb1152f137e7782dd2099e22726289.css

autoptimize_single_eccb1152f137e7782dd2099e22726289.css

59 ms

css

css

40 ms

jquery.js

jquery.js

62 ms

email-decode.min.js

email-decode.min.js

20 ms

lazysizes.min.js

lazysizes.min.js

55 ms

217e3990363bc7f481e66f0e31882e46

217e3990363bc7f481e66f0e31882e46

424 ms

autoptimize_f7fe34d73caadfeade5bec64ce2c6c01.js

autoptimize_f7fe34d73caadfeade5bec64ce2c6c01.js

315 ms

lazyload.min.js

lazyload.min.js

82 ms

wp-emoji-release.min.js

wp-emoji-release.min.js

112 ms

analytics.js

analytics.js

128 ms

01.png

01.png

154 ms

pxiEyp8kv8JHgFVrJJfedA.woff

pxiEyp8kv8JHgFVrJJfedA.woff

102 ms

Now-Bold.woff

Now-Bold.woff

87 ms

Now-Regular.woff

Now-Regular.woff

101 ms

Flaticon.svg

Flaticon.svg

85 ms

Flaticon.woff

Flaticon.woff

100 ms

ionicons.ttf

ionicons.ttf

100 ms

fontawesome-webfont.woff

fontawesome-webfont.woff

163 ms

fa-brands-400.woff

fa-brands-400.woff

138 ms

fa-solid-900.woff

fa-solid-900.woff

164 ms

fa-regular-400.woff

fa-regular-400.woff

137 ms

fbevents.js

fbevents.js

47 ms

index.js

index.js

128 ms

loader.gif

loader.gif

107 ms

desky.gif

desky.gif

132 ms

17-1.png

17-1.png

158 ms

16-1.png

16-1.png

158 ms

bg.png

bg.png

157 ms

collect

collect

50 ms

217e3990363bc7f481e66f0e31882e46

217e3990363bc7f481e66f0e31882e46

34 ms

collect

collect

86 ms

js

js

112 ms

ga-audiences

ga-audiences

82 ms

Accessibility Review

desky.support accessibility score

88

Accessibility Issues

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Buttons do not have an accessible name

High

<frame> or <iframe> elements do not have a title

High

Links do not have a discernible name

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

Heading elements are not in a sequentially-descending order

Best Practices

desky.support best practices score

67

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

User Experience

Impact

Issue

High

Serves images with low resolution

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

High

Missing source maps for large first-party JavaScript

SEO Factors

desky.support SEO score

98

Search Engine Optimization Advices

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Desky.support can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Desky.support main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

desky.support

Open Graph data is detected on the main page of Desky. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: