Report Summary

  • 17

    Performance

    Renders faster than
    32% of other websites

  • 77

    Accessibility

    Visual factors better than
    that of 44% of websites

  • 92

    Best Practices

    More advanced features
    available than in
    80% of websites

  • 89

    SEO

    Google-friendlier than
    66% of websites

info.enghouseinteractive.com

Contact Center Software | Customer Experience Solutions | Enghouse Interactive

Page Load Speed

2.1 sec in total

First Response

70 ms

Resources Loaded

975 ms

Page Rendered

1 sec

info.enghouseinteractive.com screenshot

About Website

Visit info.enghouseinteractive.com now to see the best up-to-date Info Enghouse Interactive content for United States and also check out these interesting facts you probably never knew about info.enghouseinteractive.com

Unlock the power of your contact center with Enghouse Interactive. Engage your customers across all channels, provide personalized experiences at scale, and make your contact center your competitive a...

Visit info.enghouseinteractive.com

Key Findings

We analyzed Info.enghouseinteractive.com page load time and found that the first response time was 70 ms and then it took 2 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 40% of websites can load faster.

Performance Metrics

info.enghouseinteractive.com performance score

17

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value4.0 s

23/100

10%

LCP (Largest Contentful Paint)

Value6.3 s

10/100

25%

SI (Speed Index)

Value7.2 s

30/100

10%

TBT (Total Blocking Time)

Value980 ms

28/100

30%

CLS (Cumulative Layout Shift)

Value0.966

2/100

15%

TTI (Time to Interactive)

Value14.2 s

9/100

10%

Network Requests Diagram

info.enghouseinteractive.com

70 ms

info.enghouseinteractive.com

197 ms

www.enghouseinteractive.com

31 ms

www.enghouseinteractive.com

46 ms

fonts.min.css

13 ms

Our browser made a total of 81 requests to load all elements on the main page. We found that 4% of them (3 requests) were addressed to the original Info.enghouseinteractive.com, 91% (74 requests) were made to Enghouseinteractive.com and 1% (1 request) were made to Kit.fontawesome.com. The less responsive or slowest element that took the longest time to load (546 ms) relates to the external source Rum-static.pingdom.net.

Page Optimization Overview & Recommendations

Page size can be reduced by 98.0 kB (3%)

Content Size

3.5 MB

After Optimization

3.4 MB

In fact, the total size of Info.enghouseinteractive.com main page is 3.5 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. Only a small number of websites need less resources to load. Images take 2.9 MB which makes up the majority of the site volume.

HTML Optimization

-80%

Potential reduce by 95.4 kB

  • Original 119.4 kB
  • After minification 119.4 kB
  • After compression 24.0 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 95.4 kB or 80% of the original size.

Image Optimization

-0%

Potential reduce by 0 B

  • Original 2.9 MB
  • After minification 2.9 MB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Info Enghouse Interactive images are well optimized though.

JavaScript Optimization

-1%

Potential reduce by 2.1 kB

  • Original 287.9 kB
  • After minification 287.9 kB
  • After compression 285.8 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

CSS Optimization

-0%

Potential reduce by 559 B

  • Original 173.9 kB
  • After minification 173.9 kB
  • After compression 173.3 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Info.enghouseinteractive.com has all CSS files already compressed.

Requests Breakdown

Number of requests can be reduced by 28 (41%)

Requests Now

69

After Optimization

41

The browser has sent 69 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Info Enghouse Interactive. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 16 to 1 for JavaScripts and from 14 to 1 for CSS and as a result speed up the page load time.

Accessibility Review

info.enghouseinteractive.com accessibility score

77

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

<frame> or <iframe> elements do not have a title

High

Form elements do not have associated labels

High

Links do not have a discernible name

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

Heading elements are not in a sequentially-descending order

High

Some elements have a [tabindex] value greater than 0

Best practices

These items highlight common accessibility best practices.

Impact

Issue

High

[user-scalable="no"] is used in the <meta name="viewport"> element or the [maximum-scale] attribute is less than 5.

Best Practices

info.enghouseinteractive.com best practices score

92

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Page has valid source maps

SEO Factors

info.enghouseinteractive.com SEO score

89

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Links do not have descriptive text

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Info.enghouseinteractive.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Info.enghouseinteractive.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

Open Graph data is detected on the main page of Info Enghouse Interactive. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: