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faq-help.com screenshot

Report Summary

  • 28

    Performance

    Renders faster than
    47% of other websites

  • 92

    Accessibility

    Visual factors better than
    that of 78% of websites

  • 75

    Best Practices

    More advanced features
    available than in
    35% of websites

  • 98

    SEO

    Google-friendlier than
    92% of websites

faq-help.com

Homepage - Synthetix

Page Load Speed

6.9 sec in total

First Response

143 ms

Resources Loaded

5.2 sec

Page Rendered

1.5 sec

faq-help.com screenshot

About Website

Click here to check amazing Faq Help content for United Kingdom. Otherwise, check out these important facts you probably never knew about faq-help.com

The Complete Online Customer Service Platform Automated and agent-assisted CX channels. Knowledge For YourTeam Knowledge For YourCustomers Xan Chatbot The Customer Service Chatbot Chat Real-Time Messa...

Visit faq-help.com

Key Findings

We analyzed Faq-help.com page load time and found that the first response time was 143 ms and then it took 6.8 sec to load all DOM resources and completely render a web page. This is a poor result, as 80% of websites can load faster.

Performance Metrics

faq-help.com performance score

28

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value7.1 s

1/100

10%

LCP (Largest Contentful Paint)

Value13.3 s

0/100

25%

SI (Speed Index)

Value11.9 s

4/100

10%

TBT (Total Blocking Time)

Value710 ms

42/100

30%

CLS (Cumulative Layout Shift)

Value0.001

100/100

15%

TTI (Time to Interactive)

Value18.5 s

3/100

10%

Network Requests Diagram

faq-help.com

143 ms

www.synthetix.com

187 ms

synthetix.com

1119 ms

gtm.js

103 ms

wp-emoji-release.min.js

112 ms

Our browser made a total of 196 requests to load all elements on the main page. We found that 1% of them (1 request) were addressed to the original Faq-help.com, 72% (141 requests) were made to Synthetix.com and 9% (18 requests) were made to Fonts.gstatic.com. The less responsive or slowest element that took the longest time to load (1.1 sec) relates to the external source Synthetix.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 233.9 kB (7%)

Content Size

3.5 MB

After Optimization

3.2 MB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Faq-help.com main page is 3.5 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 75% of websites need less resources to load and that’s why Accessify’s recommendations for optimization and resource minification can be helpful for this project. Images take 2.7 MB which makes up the majority of the site volume.

HTML Optimization

-83%

Potential reduce by 120.7 kB

  • Original 146.1 kB
  • After minification 139.2 kB
  • After compression 25.4 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 120.7 kB or 83% of the original size.

Image Optimization

-3%

Potential reduce by 92.6 kB

  • Original 2.7 MB
  • After minification 2.7 MB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Faq Help images are well optimized though.

JavaScript Optimization

-2%

Potential reduce by 7.7 kB

  • Original 331.9 kB
  • After minification 331.8 kB
  • After compression 324.2 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

CSS Optimization

-6%

Potential reduce by 12.9 kB

  • Original 226.1 kB
  • After minification 226.1 kB
  • After compression 213.2 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Faq-help.com has all CSS files already compressed.

Requests Breakdown

Number of requests can be reduced by 96 (56%)

Requests Now

170

After Optimization

74

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 170 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Faq Help. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 62 to 1 for JavaScripts and from 28 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

faq-help.com

faq-help.com

143 ms

www.synthetix.com

www.synthetix.com

187 ms

synthetix.com

synthetix.com

1119 ms

gtm.js

gtm.js

103 ms

wp-emoji-release.min.js

wp-emoji-release.min.js

112 ms

style.min.css

style.min.css

188 ms

classic-themes.min.css

classic-themes.min.css

231 ms

font-awesome.min.css

font-awesome.min.css

321 ms

thepostgrid.min.css

thepostgrid.min.css

313 ms

cookieNSCconsent.min.css

cookieNSCconsent.min.css

234 ms

bootstrap.min.css

bootstrap.min.css

324 ms

style.css

style.css

344 ms

frontend-legacy.min.css

frontend-legacy.min.css

306 ms

frontend.min.css

frontend.min.css

387 ms

general.min.css

general.min.css

382 ms

eael-2.css

eael-2.css

392 ms

swiper.min.css

swiper.min.css

393 ms

post-10.css

post-10.css

393 ms

frontend.min.css

frontend.min.css

427 ms

global.css

global.css

457 ms

post-2.css

post-2.css

465 ms

post-22651.css

post-22651.css

461 ms

pum-site-styles.css

pum-site-styles.css

468 ms

css

css

53 ms

jquery.min.js

jquery.min.js

545 ms

jquery-migrate.min.js

jquery-migrate.min.js

501 ms

get_synthetix.js

get_synthetix.js

29 ms

slick.js

slick.js

71 ms

animations.min.css

animations.min.css

499 ms

wpforms-full.min.css

wpforms-full.min.css

506 ms

page-scroll-to-id.min.js

page-scroll-to-id.min.js

510 ms

cookieNSCconsent.min.js

cookieNSCconsent.min.js

509 ms

popper.min.js

popper.min.js

613 ms

bootstrap.min.js

bootstrap.min.js

671 ms

theme-script.min.js

theme-script.min.js

613 ms

skip-link-focus-fix.min.js

skip-link-focus-fix.min.js

614 ms

general.min.js

general.min.js

614 ms

core.min.js

core.min.js

639 ms

pum-site-scripts.js

pum-site-scripts.js

682 ms

smush-lazy-load.min.js

smush-lazy-load.min.js

682 ms

imagesloaded.min.js

imagesloaded.min.js

690 ms

webpack-pro.runtime.min.js

webpack-pro.runtime.min.js

692 ms

webpack.runtime.min.js

webpack.runtime.min.js

621 ms

frontend-modules.min.js

frontend-modules.min.js

602 ms

wp-polyfill-inert.min.js

wp-polyfill-inert.min.js

574 ms

regenerator-runtime.min.js

regenerator-runtime.min.js

572 ms

wp-polyfill.min.js

wp-polyfill.min.js

501 ms

hooks.min.js

hooks.min.js

495 ms

i18n.min.js

i18n.min.js

477 ms

frontend.min.js

frontend.min.js

506 ms

waypoints.min.js

waypoints.min.js

523 ms

swiper.min.js

swiper.min.js

504 ms

share-link.min.js

share-link.min.js

489 ms

dialog.min.js

dialog.min.js

488 ms

frontend.min.js

frontend.min.js

489 ms

preloaded-elements-handlers.min.js

preloaded-elements-handlers.min.js

596 ms

preloaded-modules.min.js

preloaded-modules.min.js

516 ms

jquery.sticky.min.js

jquery.sticky.min.js

494 ms

underscore.min.js

underscore.min.js

494 ms

wp-util.min.js

wp-util.min.js

489 ms

css

css

18 ms

frontend.min.js

frontend.min.js

490 ms

jquery.validate.min.js

jquery.validate.min.js

526 ms

mailcheck.min.js

mailcheck.min.js

496 ms

punycode.min.js

punycode.min.js

493 ms

utils.min.js

utils.min.js

492 ms

wpforms.min.js

wpforms.min.js

494 ms

ss.js

ss.js

115 ms

logo_synthetix.png

logo_synthetix.png

420 ms

hp_neurons_bg.png

hp_neurons_bg.png

979 ms

teams-navigation.svg

teams-navigation.svg

455 ms

customers-navigation.svg

customers-navigation.svg

460 ms

949 ms

pxiEyp8kv8JHgFVrJJfedw.ttf

pxiEyp8kv8JHgFVrJJfedw.ttf

60 ms

pxiByp8kv8JHgFVrLGT9Z1xlEA.ttf

pxiByp8kv8JHgFVrLGT9Z1xlEA.ttf

77 ms

pxiByp8kv8JHgFVrLDz8Z1xlEA.ttf

pxiByp8kv8JHgFVrLDz8Z1xlEA.ttf

77 ms

pxiByp8kv8JHgFVrLFj_Z1xlEA.ttf

pxiByp8kv8JHgFVrLFj_Z1xlEA.ttf

78 ms

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pxiGyp8kv8JHgFVrLPTucHtF.ttf

77 ms

pxiByp8kv8JHgFVrLEj6Z1xlEA.ttf

pxiByp8kv8JHgFVrLEj6Z1xlEA.ttf

78 ms

pxiByp8kv8JHgFVrLCz7Z1xlEA.ttf

pxiByp8kv8JHgFVrLCz7Z1xlEA.ttf

79 ms

pxiByp8kv8JHgFVrLDD4Z1xlEA.ttf

pxiByp8kv8JHgFVrLDD4Z1xlEA.ttf

79 ms

pxiByp8kv8JHgFVrLBT5Z1xlEA.ttf

pxiByp8kv8JHgFVrLBT5Z1xlEA.ttf

79 ms

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCs16Hw5aX8.ttf

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCs16Hw5aX8.ttf

79 ms

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCvr6Hw5aX8.ttf

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCvr6Hw5aX8.ttf

80 ms

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCtr6Xw5aX8.ttf

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCtr6Xw5aX8.ttf

82 ms

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCtr6Hw5aX8.ttf

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCtr6Hw5aX8.ttf

81 ms

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCtZ6Hw5aX8.ttf

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCtZ6Hw5aX8.ttf

81 ms

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCu173w5aX8.ttf

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCu173w5aX8.ttf

81 ms

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCuM73w5aX8.ttf

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCuM73w5aX8.ttf

82 ms

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCvr73w5aX8.ttf

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCvr73w5aX8.ttf

82 ms

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCvC73w5aX8.ttf

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCvC73w5aX8.ttf

83 ms

xan-navigation.svg

xan-navigation.svg

439 ms

chat-navigation.svg

chat-navigation.svg

466 ms

self_configure

self_configure

319 ms

hero_screen1.png

hero_screen1.png

685 ms

synthetix-agent-screen.png

synthetix-agent-screen.png

618 ms

synthetix-hero-customers.png

synthetix-hero-customers.png

479 ms

synthetix-hero-agent.png

synthetix-hero-agent.png

495 ms

bw-boots.png

bw-boots.png

536 ms

bw-esure.png

bw-esure.png

563 ms

bw-mcdonalds-logo.png

bw-mcdonalds-logo.png

551 ms

kcom__logo-bw.png

kcom__logo-bw.png

566 ms

bw-toyota.png

bw-toyota.png

608 ms

koi

koi

171 ms

bw-ybs-logo.png

bw-ybs-logo.png

610 ms

lendlease-bw.png

lendlease-bw.png

632 ms

lexus__logo-bw.png

lexus__logo-bw.png

663 ms

t_efficiency-icon.png

t_efficiency-icon.png

654 ms

drag-drop-icon.png

drag-drop-icon.png

614 ms

agent_desk-split.png

agent_desk-split.png

792 ms

c_sat-icon.png

c_sat-icon.png

675 ms

multi_channel-icon.png

multi_channel-icon.png

684 ms

prefered-platform-icon.png

prefered-platform-icon.png

676 ms

supporting-icon.png

supporting-icon.png

675 ms

customer_sofa_split.png

customer_sofa_split.png

688 ms

polygon.svg

polygon.svg

760 ms

step-blob-1-3.png

step-blob-1-3.png

719 ms

1-step.svg

1-step.svg

742 ms

number_step1.png

number_step1.png

709 ms

self_configure

self_configure

133 ms

route_left-right-1024x385.png

route_left-right-1024x385.png

704 ms

blob_step2.png

blob_step2.png

789 ms

2-step.svg

2-step.svg

720 ms

number_step2.png

number_step2.png

742 ms

route_right-left-1024x385.png

route_right-left-1024x385.png

732 ms

3-step.svg

3-step.svg

725 ms

number_step3.png

number_step3.png

693 ms

4-step.svg

4-step.svg

719 ms

number_step4.png

number_step4.png

737 ms

nationalExpress-logo.png

nationalExpress-logo.png

709 ms

core.js

core.js

4 ms

sx_pres_functions.js

sx_pres_functions.js

8 ms

sx_animate.min.css

sx_animate.min.css

9 ms

sx_triggers_func.css

sx_triggers_func.css

7 ms

sx_triggers_pres.css

sx_triggers_pres.css

7 ms

sx_frame_func.css

sx_frame_func.css

12 ms

sx_frame_pres.css

sx_frame_pres.css

13 ms

custom_icons.html

custom_icons.html

6 ms

trigger.html

trigger.html

33 ms

session

session

82 ms

variables

variables

155 ms

ybs-logo.png

ybs-logo.png

649 ms

karcher-logo.png

karcher-logo.png

649 ms

affinitywater-logo.png

affinitywater-logo.png

630 ms

session

session

275 ms

WordpressAD-1.png

WordpressAD-1.png

996 ms

best-customer-service-tool-hero.jpg

best-customer-service-tool-hero.jpg

738 ms

lc-contact-centre-300x300.jpg

lc-contact-centre-300x300.jpg

585 ms

variables

variables

158 ms

livechat-guide-hero-300x300.jpg

livechat-guide-hero-300x300.jpg

574 ms

location.svg

location.svg

544 ms

phone.svg

phone.svg

556 ms

email.svg

email.svg

586 ms

facebook.svg

facebook.svg

574 ms

facebook-grey.svg

facebook-grey.svg

545 ms

twitter.svg

twitter.svg

555 ms

twitter-grey.svg

twitter-grey.svg

585 ms

post-2326.css

post-2326.css

539 ms

variables

variables

238 ms

variables

variables

338 ms

session

session

99 ms

variables

variables

303 ms

linkedin.svg

linkedin.svg

589 ms

linkedin-grey.svg

linkedin-grey.svg

593 ms

submit-spin.svg

submit-spin.svg

561 ms

ISOQAR_27001.png

ISOQAR_27001.png

536 ms

cyber-essential_plus-certified.png

cyber-essential_plus-certified.png

657 ms

404.png

404.png

171 ms

404-background.png

404-background.png

172 ms

544 ms

fa-solid-900.ttf

fa-solid-900.ttf

126 ms

fa-regular-400.ttf

fa-regular-400.ttf

170 ms

custom_icons.html

custom_icons.html

13 ms

session

session

96 ms

koi

koi

125 ms

trigger.html

trigger.html

460 ms

variables

variables

289 ms

cookieNSCconsent.min.js

cookieNSCconsent.min.js

87 ms

webpack-pro.runtime.min.js

webpack-pro.runtime.min.js

85 ms

webpack.runtime.min.js

webpack.runtime.min.js

84 ms

frontend-modules.min.js

frontend-modules.min.js

102 ms

hooks.min.js

hooks.min.js

101 ms

i18n.min.js

i18n.min.js

100 ms

frontend.min.js

frontend.min.js

150 ms

share-link.min.js

share-link.min.js

149 ms

frontend.min.js

frontend.min.js

152 ms

preloaded-elements-handlers.min.js

preloaded-elements-handlers.min.js

159 ms

preloaded-modules.min.js

preloaded-modules.min.js

154 ms

jquery.sticky.min.js

jquery.sticky.min.js

153 ms

utils.min.js

utils.min.js

222 ms

wpforms.min.js

wpforms.min.js

225 ms

variables

variables

104 ms

custom_icons.html

custom_icons.html

5 ms

session

session

90 ms

koi

koi

129 ms

trigger.html

trigger.html

7 ms

Accessibility Review

faq-help.com accessibility score

92

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

[id] attributes on active, focusable elements are not unique

High

Heading elements are not in a sequentially-descending order

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Links do not have a discernible name

Best Practices

faq-help.com best practices score

75

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

User Experience

Impact

Issue

High

Displays images with incorrect aspect ratio

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

High

Page has valid source maps

SEO Factors

faq-help.com SEO score

98

Search Engine Optimization Advices

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Faq-help.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Faq-help.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

faq-help.com

Open Graph data is detected on the main page of Faq Help. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: