Report Summary

  • 75

    Performance

    Renders faster than
    84% of other websites

  • 90

    Accessibility

    Visual factors better than
    that of 75% of websites

  • 75

    Best Practices

    More advanced features
    available than in
    36% of websites

  • 46

    SEO

    Google-friendlier than
    18% of websites

servicedesk.franklin.edu

ManageEngine ServiceDesk Plus

Page Load Speed

669 ms in total

First Response

129 ms

Resources Loaded

387 ms

Page Rendered

153 ms

servicedesk.franklin.edu screenshot

About Website

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Key Findings

We analyzed Servicedesk.franklin.edu page load time and found that the first response time was 129 ms and then it took 540 ms to load all DOM resources and completely render a web page. This is an excellent result, as only 5% of websites can load faster.

Performance Metrics

servicedesk.franklin.edu performance score

75

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value3.6 s

31/100

10%

LCP (Largest Contentful Paint)

Value4.4 s

38/100

25%

SI (Speed Index)

Value3.6 s

86/100

10%

TBT (Total Blocking Time)

Value60 ms

100/100

30%

CLS (Cumulative Layout Shift)

Value0.002

100/100

15%

TTI (Time to Interactive)

Value3.6 s

91/100

10%

Network Requests Diagram

servicedesk.franklin.edu

129 ms

Login.js

28 ms

loginstyle.css

52 ms

blank.html

27 ms

login-images.jpg

58 ms

Our browser made a total of 13 requests to load all elements on the main page. We found that all of those requests were addressed to Servicedesk.franklin.edu and no external sources were called. The less responsive or slowest element that took the longest time to load (129 ms) belongs to the original domain Servicedesk.franklin.edu.

Page Optimization Overview & Recommendations

Page size can be reduced by 47.3 kB (35%)

Content Size

135.1 kB

After Optimization

87.8 kB

In fact, the total size of Servicedesk.franklin.edu main page is 135.1 kB. This result falls within a vast category (top 1 000 000) of heavyweight, probably not optimized, and thus slow loading web pages. Only 5% of websites need less resources to load. Images take 83.3 kB which makes up the majority of the site volume.

HTML Optimization

-80%

Potential reduce by 9.6 kB

  • Original 12.0 kB
  • After minification 8.0 kB
  • After compression 2.4 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 4.0 kB, which is 33% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 9.6 kB or 80% of the original size.

Image Optimization

-3%

Potential reduce by 2.4 kB

  • Original 83.3 kB
  • After minification 80.8 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Service Desk Franklin images are well optimized though.

JavaScript Optimization

-90%

Potential reduce by 30.2 kB

  • Original 33.6 kB
  • After minification 17.4 kB
  • After compression 3.4 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 30.2 kB or 90% of the original size.

CSS Optimization

-81%

Potential reduce by 5.0 kB

  • Original 6.2 kB
  • After minification 5.5 kB
  • After compression 1.2 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Servicedesk.franklin.edu needs all CSS files to be minified and compressed as it can save up to 5.0 kB or 81% of the original size.

Requests Breakdown

We found no issues to fix!

Requests Now

12

After Optimization

12

The browser has sent 12 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Service Desk Franklin. According to our analytics all requests are already optimized.

Accessibility Review

servicedesk.franklin.edu accessibility score

90

Accessibility Issues

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

Low

No form fields have multiple labels

High

Image elements do not have [alt] attributes

Internationalization and localization

These are opportunities to improve the interpretation of your content by users in different locales.

Impact

Issue

High

<html> element does not have a [lang] attribute

Best Practices

servicedesk.franklin.edu best practices score

75

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

User Experience

Impact

Issue

High

Serves images with low resolution

General

Impact

Issue

Low

Detected JavaScript libraries

SEO Factors

servicedesk.franklin.edu SEO score

46

Search Engine Optimization Advices

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

High

Page is blocked from indexing

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Image elements do not have [alt] attributes

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    N/A

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Servicedesk.franklin.edu can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and neither this language nor any other was claimed in <html> or <meta> tags. Our system also found out that Servicedesk.franklin.edu main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

Open Graph description is not detected on the main page of Service Desk Franklin. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: