Tools & Wizards About Us
support.freecharge.in screenshot

Report Summary

  • 47

    Performance

    Renders faster than
    65% of other websites

  • 59

    Accessibility

    Visual factors better than
    that of 26% of websites

  • 58

    Best Practices

    More advanced features
    available than in
    20% of websites

  • 92

    SEO

    Google-friendlier than
    74% of websites

support.freecharge.in

How to Contact Freecharge | Customer Support | FAQs and Help

Page Load Speed

1.1 sec in total

First Response

106 ms

Resources Loaded

730 ms

Page Rendered

243 ms

support.freecharge.in screenshot

About Website

Welcome to support.freecharge.in homepage info - get ready to check Support Freecharge best content for India right away, or after learning these important things about support.freecharge.in

Freecharge customer care is available to help you 24x7. Find all your queries related to mobile recharge, bill payments, coupons, loan repayment, and many more.

Visit support.freecharge.in

Key Findings

We analyzed Support.freecharge.in page load time and found that the first response time was 106 ms and then it took 973 ms to load all DOM resources and completely render a web page. This is quite a good result, as only 20% of websites can load faster.

Performance Metrics

support.freecharge.in performance score

47

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value4.4 s

16/100

10%

LCP (Largest Contentful Paint)

Value5.1 s

24/100

25%

SI (Speed Index)

Value7.0 s

32/100

10%

TBT (Total Blocking Time)

Value520 ms

56/100

30%

CLS (Cumulative Layout Shift)

Value0.028

100/100

15%

TTI (Time to Interactive)

Value8.1 s

42/100

10%

Network Requests Diagram

support.freecharge.in

106 ms

home

91 ms

portal_utils-63b920a86a4acfe97c4d82c34c219ae6.css

115 ms

theme.css

17 ms

css

130 ms

Our browser made a total of 20 requests to load all elements on the main page. We found that 15% of them (3 requests) were addressed to the original Support.freecharge.in, 20% (4 requests) were made to Fonts.gstatic.com and 10% (2 requests) were made to Assets3.freshdesk.com. The less responsive or slowest element that took the longest time to load (333 ms) relates to the external source Assets7.freshdesk.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 776.5 kB (68%)

Content Size

1.2 MB

After Optimization

373.8 kB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Support.freecharge.in main page is 1.2 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 55% of websites need less resources to load. Javascripts take 839.2 kB which makes up the majority of the site volume.

HTML Optimization

-75%

Potential reduce by 24.7 kB

  • Original 32.8 kB
  • After minification 29.7 kB
  • After compression 8.1 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 24.7 kB or 75% of the original size.

Image Optimization

-4%

Potential reduce by 1.3 kB

  • Original 31.4 kB
  • After minification 30.1 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Support Freecharge images are well optimized though.

JavaScript Optimization

-69%

Potential reduce by 578.5 kB

  • Original 839.2 kB
  • After minification 828.0 kB
  • After compression 260.7 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 578.5 kB or 69% of the original size.

CSS Optimization

-70%

Potential reduce by 172.0 kB

  • Original 246.9 kB
  • After minification 208.2 kB
  • After compression 74.9 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Support.freecharge.in needs all CSS files to be minified and compressed as it can save up to 172.0 kB or 70% of the original size.

Requests Breakdown

Number of requests can be reduced by 9 (64%)

Requests Now

14

After Optimization

5

  • Images
  • JavaScript
  • CSS

The browser has sent 14 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Support Freecharge. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 7 to 1 for JavaScripts and from 4 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

support.freecharge.in

support.freecharge.in

106 ms

home

home

91 ms

portal_utils-63b920a86a4acfe97c4d82c34c219ae6.css

portal_utils-63b920a86a4acfe97c4d82c34c219ae6.css

115 ms

theme.css

theme.css

17 ms

css

css

130 ms

portal_head-0eff9f84fb62c07e1c0fbec0ee805650.js

portal_head-0eff9f84fb62c07e1c0fbec0ee805650.js

140 ms

syntaxhighlighter-1d9deca4c307123d2c10d0ab12e41411.js

syntaxhighlighter-1d9deca4c307123d2c10d0ab12e41411.js

107 ms

portal_bottom-d9ca12761f0d40c95d9977776d028b25.js

portal_bottom-d9ca12761f0d40c95d9977776d028b25.js

134 ms

redactor-45eaa568aae7da0b6422c35f70bd04c8.js

redactor-45eaa568aae7da0b6422c35f70bd04c8.js

333 ms

freshfone_portal-e3c723a10347574a1b027be8ad581990.js

freshfone_portal-e3c723a10347574a1b027be8ad581990.js

134 ms

en-778a07cfd489027db5c7ac2a4523553f.js

en-778a07cfd489027db5c7ac2a4523553f.js

136 ms

ga.js

ga.js

201 ms

F-logo.png

F-logo.png

207 ms

icon-sff283fff0f.png

icon-sff283fff0f.png

183 ms

portal_print-e7c8c1fc055b88c0b4d5591826cf1115.css

portal_print-e7c8c1fc055b88c0b4d5591826cf1115.css

84 ms

u-WUoqrET9fUeobQW7jkRaCWcynf_cDxXwCLxiixG1c.ttf

u-WUoqrET9fUeobQW7jkRaCWcynf_cDxXwCLxiixG1c.ttf

146 ms

k3k702ZOKiLJc3WVjuplzNqQynqKV_9Plp7mupa0S4g.ttf

k3k702ZOKiLJc3WVjuplzNqQynqKV_9Plp7mupa0S4g.ttf

166 ms

xjAJXh38I15wypJXxuGMBl02b4v3fUxqf9CZJ1qUoIA.ttf

xjAJXh38I15wypJXxuGMBl02b4v3fUxqf9CZJ1qUoIA.ttf

191 ms

PRmiXeptR36kaC0GEAetxiBnJMIPt0VoltfALX9gDFQ.ttf

PRmiXeptR36kaC0GEAetxiBnJMIPt0VoltfALX9gDFQ.ttf

191 ms

__utm.gif

__utm.gif

16 ms

Accessibility Review

support.freecharge.in accessibility score

59

Accessibility Issues

Internationalization and localization

These are opportunities to improve the interpretation of your content by users in different locales.

Impact

Issue

High

<html> element does not have a [lang] attribute

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Image elements do not have [alt] attributes

High

Links do not have a discernible name

Best practices

These items highlight common accessibility best practices.

Impact

Issue

High

[user-scalable="no"] is used in the <meta name="viewport"> element or the [maximum-scale] attribute is less than 5.

Best Practices

support.freecharge.in best practices score

58

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

User Experience

Impact

Issue

High

Serves images with low resolution

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

High

Issues were logged in the Issues panel in Chrome Devtools

SEO Factors

support.freecharge.in SEO score

92

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Image elements do not have [alt] attributes

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Support.freecharge.in can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Support.freecharge.in main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

support.freecharge.in

Open Graph description is not detected on the main page of Support Freecharge. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: