Tools & Wizards About Us
gorgias.io screenshot

Report Summary

  • 15

    Performance

    Renders faster than
    27% of other websites

  • 89

    Accessibility

    Visual factors better than
    that of 71% of websites

  • 83

    Best Practices

    More advanced features
    available than in
    55% of websites

  • 99

    SEO

    Google-friendlier than
    93% of websites

gorgias.io

The AI Customer Experience Platform for Ecommerce | Gorgias

Page Load Speed

9.2 sec in total

First Response

45 ms

Resources Loaded

7 sec

Page Rendered

2.2 sec

gorgias.io screenshot

About Website

Visit gorgias.io now to see the best up-to-date Gorgias content for United States and also check out these interesting facts you probably never knew about gorgias.io

Gorgias is the leading AI customer experience platform for ecommerce stores. Trusted by over 15,000 merchants worldwide.

Visit gorgias.io

Key Findings

We analyzed Gorgias.io page load time and found that the first response time was 45 ms and then it took 9.1 sec to load all DOM resources and completely render a web page. This is a poor result, as 85% of websites can load faster.

Performance Metrics

gorgias.io performance score

15

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value8.2 s

0/100

10%

LCP (Largest Contentful Paint)

Value12.9 s

0/100

25%

SI (Speed Index)

Value17.6 s

0/100

10%

TBT (Total Blocking Time)

Value8,060 ms

0/100

30%

CLS (Cumulative Layout Shift)

Value0

100/100

15%

TTI (Time to Interactive)

Value41.7 s

0/100

10%

Network Requests Diagram

gorgias.io

45 ms

gorgias.io

34 ms

www.gorgias.io

120 ms

www.gorgias.com

5364 ms

gorgiasio.93807d1ef.min.css

63 ms

Our browser made a total of 232 requests to load all elements on the main page. We found that 1% of them (3 requests) were addressed to the original Gorgias.io, 84% (195 requests) were made to Cdn.prod.website-files.com and 5% (12 requests) were made to Fonts.gstatic.com. The less responsive or slowest element that took the longest time to load (5.4 sec) relates to the external source Gorgias.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 556.5 kB (34%)

Content Size

1.6 MB

After Optimization

1.1 MB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Gorgias.io main page is 1.6 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 75% of websites need less resources to load and that’s why Accessify’s recommendations for optimization and resource minification can be helpful for this project. Images take 688.5 kB which makes up the majority of the site volume.

HTML Optimization

-86%

Potential reduce by 321.5 kB

  • Original 375.7 kB
  • After minification 374.4 kB
  • After compression 54.1 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 321.5 kB or 86% of the original size.

Image Optimization

-34%

Potential reduce by 232.9 kB

  • Original 688.5 kB
  • After minification 455.6 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Obviously, Gorgias needs image optimization as it can save up to 232.9 kB or 34% of the original volume. The most popular and efficient tools for JPEG and PNG image optimization are Jpegoptim and PNG Crush.

JavaScript Optimization

-1%

Potential reduce by 2.1 kB

  • Original 404.4 kB
  • After minification 404.4 kB
  • After compression 402.3 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

CSS Optimization

-0%

Potential reduce by 0 B

  • Original 180.3 kB
  • After minification 180.3 kB
  • After compression 180.3 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Gorgias.io has all CSS files already compressed.

Requests Breakdown

Number of requests can be reduced by 33 (15%)

Requests Now

216

After Optimization

183

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 216 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Gorgias. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 14 to 1 for JavaScripts and from 5 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

gorgias.io

gorgias.io

45 ms

gorgias.io

gorgias.io

34 ms

www.gorgias.io

www.gorgias.io

120 ms

www.gorgias.com

www.gorgias.com

5364 ms

gorgiasio.93807d1ef.min.css

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63 ms

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webfont.js

46 ms

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jquery-3.7.1.min.js

51 ms

otSDKStub.js

otSDKStub.js

60 ms

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gsap.min.js

51 ms

ScrollTrigger.min.js

ScrollTrigger.min.js

52 ms

numbercount.js

numbercount.js

59 ms

splide.min.css

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57 ms

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splide.min.js

60 ms

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jquery-3.5.1.min.dc5e7f18c8.js

46 ms

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signup

114 ms

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Accessibility Review

gorgias.io accessibility score

89

Accessibility Issues

ARIA

These are opportunities to improve the usage of ARIA in your application which may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

[aria-*] attributes are not valid or misspelled

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

[id] attributes on active, focusable elements are not unique

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

<frame> or <iframe> elements do not have a title

High

Links do not have a discernible name

Best Practices

gorgias.io best practices score

83

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

High

Missing source maps for large first-party JavaScript

SEO Factors

gorgias.io SEO score

99

Search Engine Optimization Advices

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Gorgias.io can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Gorgias.io main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

gorgias.io

Open Graph data is detected on the main page of Gorgias. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: