Report Summary

  • 88

    Performance

    Renders faster than
    90% of other websites

  • 42

    Accessibility

    Visual factors better than
    that of 18% of websites

  • 83

    Best Practices

    More advanced features
    available than in
    56% of websites

  • 91

    SEO

    Google-friendlier than
    71% of websites

helpdesk.highline.edu

Highline ITS Web Help Desk

Page Load Speed

4.9 sec in total

First Response

987 ms

Resources Loaded

3.6 sec

Page Rendered

234 ms

helpdesk.highline.edu screenshot

About Website

Visit helpdesk.highline.edu now to see the best up-to-date Help Desk Highline content for United States and also check out these interesting facts you probably never knew about helpdesk.highline.edu

Exceptionally powerful and friendly web-based software for technical support.

Visit helpdesk.highline.edu

Key Findings

We analyzed Helpdesk.highline.edu page load time and found that the first response time was 987 ms and then it took 3.9 sec to load all DOM resources and completely render a web page. This is a poor result, as 60% of websites can load faster.

Performance Metrics

helpdesk.highline.edu performance score

88

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value3.0 s

51/100

10%

LCP (Largest Contentful Paint)

Value3.1 s

75/100

25%

SI (Speed Index)

Value3.0 s

94/100

10%

TBT (Total Blocking Time)

Value10 ms

100/100

30%

CLS (Cumulative Layout Shift)

Value0.002

100/100

15%

TTI (Time to Interactive)

Value3.1 s

95/100

10%

Network Requests Diagram

helpdesk.highline.edu

987 ms

styles.css

308 ms

hclogo-webheader.gif

307 ms

styles_screen.css

69 ms

styles_layout4.css

70 ms

Our browser made a total of 40 requests to load all elements on the main page. We found that 3% of them (1 request) were addressed to the original Helpdesk.highline.edu, 25% (10 requests) were made to Static.xx.fbcdn.net and 15% (6 requests) were made to Pbs.twimg.com. The less responsive or slowest element that took the longest time to load (987 ms) belongs to the original domain Helpdesk.highline.edu.

Page Optimization Overview & Recommendations

Page size can be reduced by 48.5 kB (21%)

Content Size

230.5 kB

After Optimization

182.0 kB

In fact, the total size of Helpdesk.highline.edu main page is 230.5 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 35% of websites need less resources to load. Images take 136.7 kB which makes up the majority of the site volume.

HTML Optimization

-73%

Potential reduce by 38.4 kB

  • Original 52.6 kB
  • After minification 48.5 kB
  • After compression 14.3 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 38.4 kB or 73% of the original size.

Image Optimization

-0%

Potential reduce by 641 B

  • Original 136.7 kB
  • After minification 136.1 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Help Desk Highline images are well optimized though.

JavaScript Optimization

-0%

Potential reduce by 50 B

  • Original 29.9 kB
  • After minification 29.9 kB
  • After compression 29.8 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

CSS Optimization

-83%

Potential reduce by 9.4 kB

  • Original 11.3 kB
  • After minification 6.9 kB
  • After compression 1.9 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Helpdesk.highline.edu needs all CSS files to be minified and compressed as it can save up to 9.4 kB or 83% of the original size.

Requests Breakdown

Number of requests can be reduced by 20 (51%)

Requests Now

39

After Optimization

19

The browser has sent 39 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Help Desk Highline. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 15 to 1 for JavaScripts and from 7 to 1 for CSS and as a result speed up the page load time.

Accessibility Review

helpdesk.highline.edu accessibility score

42

Accessibility Issues

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Document doesn't have a <title> element

High

Form elements do not have associated labels

Internationalization and localization

These are opportunities to improve the interpretation of your content by users in different locales.

Impact

Issue

High

<html> element does not have a [lang] attribute

Best practices

These items highlight common accessibility best practices.

Impact

Issue

High

[user-scalable="no"] is used in the <meta name="viewport"> element or the [maximum-scale] attribute is less than 5.

Best Practices

helpdesk.highline.edu best practices score

83

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

SEO Factors

helpdesk.highline.edu SEO score

91

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Document doesn't have a <title> element

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Helpdesk.highline.edu can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Helpdesk.highline.edu main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

Open Graph description is not detected on the main page of Help Desk Highline. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: