Tools & Wizards About Us
helpware.com screenshot

Report Summary

  • 13

    Performance

    Renders faster than
    25% of other websites

  • 93

    Accessibility

    Visual factors better than
    that of 80% of websites

  • 75

    Best Practices

    More advanced features
    available than in
    35% of websites

  • 90

    SEO

    Google-friendlier than
    68% of websites

helpware.com

Take Advantage of Our Concierge-Level BPO Services | Helpware

Page Load Speed

2.2 sec in total

First Response

139 ms

Resources Loaded

1.3 sec

Page Rendered

721 ms

helpware.com screenshot

About Website

Visit helpware.com now to see the best up-to-date Helpware content for Pakistan and also check out these interesting facts you probably never knew about helpware.com

Helpware’s outsourced digital customer service connects you to your customers where they are. We offer BPO that drives brand loyalty including Call Center, Answering Service, Chat, Technical, and Emai...

Visit helpware.com

Key Findings

We analyzed Helpware.com page load time and found that the first response time was 139 ms and then it took 2.1 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 40% of websites can load faster.

Performance Metrics

helpware.com performance score

13

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value3.9 s

25/100

10%

LCP (Largest Contentful Paint)

Value5.3 s

22/100

25%

SI (Speed Index)

Value8.4 s

18/100

10%

TBT (Total Blocking Time)

Value2,670 ms

4/100

30%

CLS (Cumulative Layout Shift)

Value0.594

11/100

15%

TTI (Time to Interactive)

Value19.6 s

2/100

10%

Network Requests Diagram

www.helpware.com

139 ms

font-awesome.min.css

44 ms

jquery-1.7.1.js

33 ms

main.css

61 ms

theme-overrides.css

57 ms

Our browser made a total of 120 requests to load all elements on the main page. We found that 76% of them (91 requests) were addressed to the original Helpware.com, 8% (9 requests) were made to 3358429.fs1.hubspotusercontent-na1.net and 3% (4 requests) were made to Fonts.googleapis.com. The less responsive or slowest element that took the longest time to load (569 ms) belongs to the original domain Helpware.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 183.2 kB (32%)

Content Size

567.4 kB

After Optimization

384.1 kB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Helpware.com main page is 567.4 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 60% of websites need less resources to load. Images take 237.0 kB which makes up the majority of the site volume.

HTML Optimization

-86%

Potential reduce by 146.8 kB

  • Original 169.9 kB
  • After minification 117.3 kB
  • After compression 23.1 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 52.6 kB, which is 31% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 146.8 kB or 86% of the original size.

Image Optimization

-0%

Potential reduce by 573 B

  • Original 237.0 kB
  • After minification 236.5 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Helpware images are well optimized though.

JavaScript Optimization

-8%

Potential reduce by 7.2 kB

  • Original 91.7 kB
  • After minification 91.7 kB
  • After compression 84.5 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

CSS Optimization

-42%

Potential reduce by 28.7 kB

  • Original 68.7 kB
  • After minification 68.7 kB
  • After compression 40.0 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Helpware.com needs all CSS files to be minified and compressed as it can save up to 28.7 kB or 42% of the original size.

Requests Breakdown

Number of requests can be reduced by 40 (36%)

Requests Now

112

After Optimization

72

  • Images
  • JavaScript
  • CSS

The browser has sent 112 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Helpware. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 15 to 1 for JavaScripts and from 17 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

www.helpware.com

www.helpware.com

139 ms

font-awesome.min.css

font-awesome.min.css

44 ms

jquery-1.7.1.js

jquery-1.7.1.js

33 ms

main.css

main.css

61 ms

theme-overrides.css

theme-overrides.css

57 ms

stylesheet.css

stylesheet.css

70 ms

aos.min.css

aos.min.css

55 ms

module_51069081983_Custom_Menu.min.css

module_51069081983_Custom_Menu.min.css

58 ms

module_54357321125_home5-banner.min.css

module_54357321125_home5-banner.min.css

127 ms

module_54358347692_Our_Vision_Module.min.css

module_54358347692_Our_Vision_Module.min.css

86 ms

module_84768945516_global_services_-_no_description.min.css

module_84768945516_global_services_-_no_description.min.css

334 ms

module_54361540721_Grow_Your_Business.min.css

module_54361540721_Grow_Your_Business.min.css

291 ms

module_50691978051_Our_Clients.min.css

module_50691978051_Our_Clients.min.css

254 ms

module_56143074153_New_Testimonials_Module.min.css

module_56143074153_New_Testimonials_Module.min.css

88 ms

js

js

75 ms

current.js

current.js

123 ms

slick.css

slick.css

33 ms

embed.js

embed.js

37 ms

gsap.min.js

gsap.min.js

125 ms

main.min.js

main.min.js

160 ms

animations.min.js

animations.min.js

167 ms

project.js

project.js

154 ms

3358429.js

3358429.js

189 ms

index.js

index.js

277 ms

css2

css2

27 ms

css2

css2

38 ms

css2

css2

43 ms

css2

css2

43 ms

8c197925-cf2a-42de-b420-e9f9fd40034a.png

8c197925-cf2a-42de-b420-e9f9fd40034a.png

194 ms

Call%20Center%20Quality%20Assurance_%20Best%20Practices%20in%202024.png

Call%20Center%20Quality%20Assurance_%20Best%20Practices%20in%202024.png

141 ms

How%20Offshore%20Outsourcing%20Fuels%20Business%20Growth%20and%20Innovation.jpg

How%20Offshore%20Outsourcing%20Fuels%20Business%20Growth%20and%20Innovation.jpg

193 ms

Automated%20Customer%20Service_%20Full%20Guide%20%26%20Examples.png

Automated%20Customer%20Service_%20Full%20Guide%20%26%20Examples.png

296 ms

117256f5-be71-4e29-a9ce-8d10314608df.png

117256f5-be71-4e29-a9ce-8d10314608df.png

299 ms

91ac804d-1734-4fb6-a5bd-fcc87055039b.png

91ac804d-1734-4fb6-a5bd-fcc87055039b.png

404 ms

helpware-logo2.svg

helpware-logo2.svg

103 ms

Digital-Customer-Experience.svg

Digital-Customer-Experience.svg

107 ms

Content-Control-and-Verification.svg

Content-Control-and-Verification.svg

106 ms

AI-Operations.svg

AI-Operations.svg

102 ms

Back-Office.svg

Back-Office.svg

104 ms

taskware-logo-icon.svg

taskware-logo-icon.svg

105 ms

Human-in-the-Loop-logo.svg

Human-in-the-Loop-logo.svg

136 ms

Helpware%20Media.svg

Helpware%20Media.svg

133 ms

insurance%201.svg

insurance%201.svg

134 ms

software-development-services-icon.svg

software-development-services-icon.svg

136 ms

industry-ecommerce-and-retail.svg

industry-ecommerce-and-retail.svg

137 ms

industry-saas-and-software.svg

industry-saas-and-software.svg

135 ms

indsutry-healthcare-and-healthtech.svg

indsutry-healthcare-and-healthtech.svg

167 ms

industry-gaming.svg

industry-gaming.svg

164 ms

industry-fintech.svg

industry-fintech.svg

187 ms

icon-healthcare%20(1).png

icon-healthcare%20(1).png

164 ms

industry-on-demand-personal-food-transportation.svg

industry-on-demand-personal-food-transportation.svg

188 ms

industry-public-sector.svg

industry-public-sector.svg

164 ms

new-car%201%20(1).svg

new-car%201%20(1).svg

298 ms

USA-icon.svg

USA-icon.svg

293 ms

Mexico-icon.svg

Mexico-icon.svg

294 ms

Germany-icon.svg

Germany-icon.svg

296 ms

Ukraine-icon.svg

Ukraine-icon.svg

291 ms

Philippines-icon.svg

Philippines-icon.svg

290 ms

poland%201.svg

poland%201.svg

391 ms

albania-flag.svg

albania-flag.svg

394 ms

puerto-rico%201%20(1).svg

puerto-rico%201%20(1).svg

393 ms

uganda%20(2).svg

uganda%20(2).svg

389 ms

portugal%20(1).svg

portugal%20(1).svg

395 ms

georgia%20(1).svg

georgia%20(1).svg

356 ms

World-icon.svg

World-icon.svg

429 ms

our-story-icon.svg

our-story-icon.svg

430 ms

our-vision-icon.svg

our-vision-icon.svg

436 ms

our-advantage-icon.svg

our-advantage-icon.svg

434 ms

digital-integrations-icon.svg

digital-integrations-icon.svg

438 ms

meet-the-team-icon.svg

meet-the-team-icon.svg

388 ms

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCtr6Ew-Y3tco5q6.ttf

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCtr6Ew-Y3tco5q6.ttf

199 ms

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCtZ6Ew-Y3tco5q6.ttf

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCtZ6Ew-Y3tco5q6.ttf

267 ms

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCuM70w-Y3tco5q6.ttf

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCuM70w-Y3tco5q6.ttf

308 ms

regular.woff

regular.woff

569 ms

700.woff

700.woff

348 ms

careers-icon.svg

careers-icon.svg

339 ms

blog-icon.svg

blog-icon.svg

365 ms

newsroom-icon.svg

newsroom-icon.svg

367 ms

helpware-icon.svg

helpware-icon.svg

343 ms

Calendar-icon.svg

Calendar-icon.svg

341 ms

Headset-icon.svg

Headset-icon.svg

351 ms

image%2067%20(1).png

image%2067%20(1).png

354 ms

Answer-yes-icon.svg

Answer-yes-icon.svg

350 ms

Answer-no-icon.svg

Answer-no-icon.svg

354 ms

our-vision-block.jpg

our-vision-block.jpg

377 ms

Montserrat-Regular-1.woff

Montserrat-Regular-1.woff

183 ms

Montserrat-Bold-1.woff

Montserrat-Bold-1.woff

351 ms

arrow_read_more.svg

arrow_read_more.svg

248 ms

star-1.svg

star-1.svg

284 ms

line-2.png

line-2.png

377 ms

%E2%80%9C.png

%E2%80%9C.png

229 ms

Group.png

Group.png

351 ms

back-office-support-icon%201.svg

back-office-support-icon%201.svg

364 ms

Startup-Acceleration.svg

Startup-Acceleration.svg

349 ms

Helpware-Anton-2.png

Helpware-Anton-2.png

365 ms

Arrow%205.png

Arrow%205.png

419 ms

headspace-inc-logo-vector-cropped.svg

headspace-inc-logo-vector-cropped.svg

338 ms

Purecars_logo-cropped.svg

Purecars_logo-cropped.svg

349 ms

fb.js

fb.js

159 ms

collectedforms.js

collectedforms.js

130 ms

conversations-embed.js

conversations-embed.js

158 ms

3358429.js

3358429.js

216 ms

banner.js

banner.js

164 ms

jamcity-logo.svg

jamcity-logo.svg

244 ms

Microsoft-Logo.svg

Microsoft-Logo.svg

261 ms

Google-Logo.svg

Google-Logo.svg

281 ms

zendesk-logo.svg

zendesk-logo.svg

268 ms

healthcomp.svg

healthcomp.svg

263 ms

samsara-networks-inc-logo-vector-cropped.svg

samsara-networks-inc-logo-vector-cropped.svg

247 ms

bittrex-global-vector-logo-cropped.svg

bittrex-global-vector-logo-cropped.svg

227 ms

RestoraPet-2019-Logo.png

RestoraPet-2019-Logo.png

202 ms

CompIQ-logo.png

CompIQ-logo.png

203 ms

clutch-co-vector-logo-cropped.svg

clutch-co-vector-logo-cropped.svg

211 ms

squadlocked-logo-vector-cropped.svg

squadlocked-logo-vector-cropped.svg

212 ms

clutch-co-vector-logo%201-cropped.svg

clutch-co-vector-logo%201-cropped.svg

213 ms

vaccinate-logo-cropped.svg

vaccinate-logo-cropped.svg

189 ms

helpware-logo2.svg

helpware-logo2.svg

189 ms

clutch-footer1.png

clutch-footer1.png

198 ms

goodfirms-footer1.png

goodfirms-footer1.png

204 ms

manifest-footer1.png

manifest-footer1.png

207 ms

Accessibility Review

helpware.com accessibility score

93

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

[id] attributes on active, focusable elements are not unique

High

Heading elements are not in a sequentially-descending order

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Links do not have a discernible name

Best Practices

helpware.com best practices score

75

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

High

Page has valid source maps

SEO Factors

helpware.com SEO score

90

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Links do not have descriptive text

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Helpware.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Helpware.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

helpware.com

Open Graph data is detected on the main page of Helpware. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: