Tools & Wizards About Us
helpware.io screenshot

Report Summary

  • 32

    Performance

    Renders faster than
    52% of other websites

  • 93

    Accessibility

    Visual factors better than
    that of 80% of websites

  • 75

    Best Practices

    More advanced features
    available than in
    35% of websites

  • 90

    SEO

    Google-friendlier than
    68% of websites

helpware.io

Take Advantage of our Concierge-Level BPO Services | Helpware

Page Load Speed

2 sec in total

First Response

71 ms

Resources Loaded

1.3 sec

Page Rendered

711 ms

helpware.io screenshot

About Website

Click here to check amazing Helpware content for India. Otherwise, check out these important facts you probably never knew about helpware.io

Helpware’s outsourced digital customer service connects you to your customers where they are. We offer business process outsourcing that drives brand loyalty including Call Center, Answering Service, ...

Visit helpware.io

Key Findings

We analyzed Helpware.io page load time and found that the first response time was 71 ms and then it took 2 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 40% of websites can load faster.

Performance Metrics

helpware.io performance score

32

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value4.3 s

18/100

10%

LCP (Largest Contentful Paint)

Value4.7 s

33/100

25%

SI (Speed Index)

Value8.9 s

15/100

10%

TBT (Total Blocking Time)

Value1,330 ms

17/100

30%

CLS (Cumulative Layout Shift)

Value0

100/100

15%

TTI (Time to Interactive)

Value21.2 s

1/100

10%

Network Requests Diagram

www.helpware.com

71 ms

font-awesome.min.css

41 ms

jquery-1.7.1.js

44 ms

main.css

220 ms

theme-overrides.css

230 ms

Our browser made a total of 122 requests to load all elements on the main page. We found that 0% of them (0 request) were addressed to the original Helpware.io, 7% (9 requests) were made to 3358429.fs1.hubspotusercontent-na1.net and 3% (4 requests) were made to Fonts.googleapis.com. The less responsive or slowest element that took the longest time to load (699 ms) relates to the external source Helpware.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 187.8 kB (27%)

Content Size

693.5 kB

After Optimization

505.7 kB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Helpware.io main page is 693.5 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 65% of websites need less resources to load. Images take 361.7 kB which makes up the majority of the site volume.

HTML Optimization

-87%

Potential reduce by 147.0 kB

  • Original 169.9 kB
  • After minification 117.1 kB
  • After compression 22.9 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 52.7 kB, which is 31% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 147.0 kB or 87% of the original size.

Image Optimization

-1%

Potential reduce by 4.9 kB

  • Original 361.7 kB
  • After minification 356.8 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Helpware images are well optimized though.

JavaScript Optimization

-8%

Potential reduce by 7.3 kB

  • Original 93.1 kB
  • After minification 93.1 kB
  • After compression 85.8 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

CSS Optimization

-42%

Potential reduce by 28.7 kB

  • Original 68.8 kB
  • After minification 68.8 kB
  • After compression 40.1 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Helpware.io needs all CSS files to be minified and compressed as it can save up to 28.7 kB or 42% of the original size.

Requests Breakdown

Number of requests can be reduced by 42 (37%)

Requests Now

114

After Optimization

72

  • Images
  • JavaScript
  • CSS

The browser has sent 114 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Helpware. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 16 to 1 for JavaScripts and from 17 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

www.helpware.com

www.helpware.com

71 ms

font-awesome.min.css

font-awesome.min.css

41 ms

jquery-1.7.1.js

jquery-1.7.1.js

44 ms

main.css

main.css

220 ms

theme-overrides.css

theme-overrides.css

230 ms

stylesheet.css

stylesheet.css

59 ms

aos.min.css

aos.min.css

55 ms

module_51069081983_Custom_Menu.min.css

module_51069081983_Custom_Menu.min.css

51 ms

module_54357321125_home5-banner.min.css

module_54357321125_home5-banner.min.css

73 ms

module_54358347692_Our_Vision_Module.min.css

module_54358347692_Our_Vision_Module.min.css

73 ms

module_84768945516_global_services_-_no_description.min.css

module_84768945516_global_services_-_no_description.min.css

79 ms

module_54361540721_Grow_Your_Business.min.css

module_54361540721_Grow_Your_Business.min.css

88 ms

module_50691978051_Our_Clients.min.css

module_50691978051_Our_Clients.min.css

93 ms

module_56143074153_New_Testimonials_Module.min.css

module_56143074153_New_Testimonials_Module.min.css

98 ms

js

js

73 ms

tag.js

tag.js

51 ms

current.js

current.js

101 ms

slick.css

slick.css

50 ms

embed.js

embed.js

69 ms

gsap.min.js

gsap.min.js

111 ms

main.min.js

main.min.js

120 ms

animations.min.js

animations.min.js

123 ms

project.js

project.js

126 ms

3358429.js

3358429.js

214 ms

index.js

index.js

142 ms

css2

css2

31 ms

css2

css2

48 ms

css2

css2

55 ms

css2

css2

54 ms

8c197925-cf2a-42de-b420-e9f9fd40034a.png

8c197925-cf2a-42de-b420-e9f9fd40034a.png

201 ms

arrow_read_more.svg

arrow_read_more.svg

253 ms

star-1.svg

star-1.svg

244 ms

line-2.png

line-2.png

240 ms

%E2%80%9C.png

%E2%80%9C.png

242 ms

BlogCover%20%281%29-2.png

BlogCover%20%281%29-2.png

335 ms

CoverBlog-1.png

CoverBlog-1.png

248 ms

Cover%20Blog.png

Cover%20Blog.png

252 ms

helpware-logo2.svg

helpware-logo2.svg

137 ms

Digital-Customer-Experience.svg

Digital-Customer-Experience.svg

138 ms

Content-Control-and-Verification.svg

Content-Control-and-Verification.svg

136 ms

fi_5154965.svg

fi_5154965.svg

139 ms

Back-Office.svg

Back-Office.svg

140 ms

taskware-logo-icon.svg

taskware-logo-icon.svg

138 ms

Human-in-the-Loop-logo.svg

Human-in-the-Loop-logo.svg

389 ms

Helpware%20Media.svg

Helpware%20Media.svg

221 ms

insurance%201.svg

insurance%201.svg

221 ms

software-development-services-icon.svg

software-development-services-icon.svg

222 ms

industry-ecommerce-and-retail.svg

industry-ecommerce-and-retail.svg

221 ms

industry-saas-and-software.svg

industry-saas-and-software.svg

371 ms

indsutry-healthcare-and-healthtech.svg

indsutry-healthcare-and-healthtech.svg

244 ms

industry-gaming.svg

industry-gaming.svg

247 ms

industry-fintech.svg

industry-fintech.svg

243 ms

icon-healthcare%20(1).png

icon-healthcare%20(1).png

248 ms

industry-on-demand-personal-food-transportation.svg

industry-on-demand-personal-food-transportation.svg

292 ms

industry-public-sector.svg

industry-public-sector.svg

295 ms

new-car%201%20(1).svg

new-car%201%20(1).svg

296 ms

USA-icon.svg

USA-icon.svg

290 ms

Mexico-icon.svg

Mexico-icon.svg

331 ms

Germany-icon.svg

Germany-icon.svg

333 ms

Ukraine-icon.svg

Ukraine-icon.svg

334 ms

Philippines-icon.svg

Philippines-icon.svg

335 ms

poland%201.svg

poland%201.svg

336 ms

albania-flag.svg

albania-flag.svg

337 ms

puerto-rico%201%20(1).svg

puerto-rico%201%20(1).svg

341 ms

uganda%20(2).svg

uganda%20(2).svg

342 ms

portugal%20(1).svg

portugal%20(1).svg

344 ms

georgia%20(1).svg

georgia%20(1).svg

347 ms

World-icon.svg

World-icon.svg

349 ms

our-story-icon.svg

our-story-icon.svg

699 ms

our-vision-icon.svg

our-vision-icon.svg

352 ms

our-advantage-icon.svg

our-advantage-icon.svg

353 ms

digital-integrations-icon.svg

digital-integrations-icon.svg

370 ms

117256f5-be71-4e29-a9ce-8d10314608df.png

117256f5-be71-4e29-a9ce-8d10314608df.png

296 ms

91ac804d-1734-4fb6-a5bd-fcc87055039b.png

91ac804d-1734-4fb6-a5bd-fcc87055039b.png

242 ms

Arrow%205.png

Arrow%205.png

205 ms

meet-the-team-icon.svg

meet-the-team-icon.svg

483 ms

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCtr6Ew-.ttf

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCtr6Ew-.ttf

163 ms

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCtZ6Ew-.ttf

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCtZ6Ew-.ttf

188 ms

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCuM70w-.ttf

JTUHjIg1_i6t8kCHKm4532VJOt5-QNFgpCuM70w-.ttf

214 ms

Montserrat-Regular-1.woff

Montserrat-Regular-1.woff

213 ms

Montserrat-Bold-1.woff

Montserrat-Bold-1.woff

212 ms

regular.woff

regular.woff

255 ms

700.woff

700.woff

269 ms

careers-icon.svg

careers-icon.svg

269 ms

blog-icon.svg

blog-icon.svg

294 ms

newsroom-icon.svg

newsroom-icon.svg

296 ms

helpware-icon.svg

helpware-icon.svg

297 ms

collectedforms.js

collectedforms.js

116 ms

banner.js

banner.js

170 ms

fb.js

fb.js

115 ms

conversations-embed.js

conversations-embed.js

116 ms

3358429.js

3358429.js

164 ms

Calendar-icon.svg

Calendar-icon.svg

216 ms

Headset-icon.svg

Headset-icon.svg

218 ms

image%2067%20(1).png

image%2067%20(1).png

217 ms

Answer-yes-icon.svg

Answer-yes-icon.svg

224 ms

Answer-no-icon.svg

Answer-no-icon.svg

215 ms

our-vision-block.jpg

our-vision-block.jpg

211 ms

Group.png

Group.png

354 ms

AI%20operations.svg

AI%20operations.svg

228 ms

back-office-support-icon%201.svg

back-office-support-icon%201.svg

186 ms

Startup-Acceleration.svg

Startup-Acceleration.svg

187 ms

Helpware-Anton-2.png

Helpware-Anton-2.png

209 ms

headspace-inc-logo-vector-cropped.svg

headspace-inc-logo-vector-cropped.svg

197 ms

Purecars_logo-cropped.svg

Purecars_logo-cropped.svg

170 ms

jamcity-logo.svg

jamcity-logo.svg

186 ms

Microsoft-Logo.svg

Microsoft-Logo.svg

211 ms

Google-Logo.svg

Google-Logo.svg

196 ms

zendesk-logo.svg

zendesk-logo.svg

203 ms

healthcomp.svg

healthcomp.svg

216 ms

samsara-networks-inc-logo-vector-cropped.svg

samsara-networks-inc-logo-vector-cropped.svg

226 ms

bittrex-global-vector-logo-cropped.svg

bittrex-global-vector-logo-cropped.svg

232 ms

RestoraPet-2019-Logo.png

RestoraPet-2019-Logo.png

230 ms

CompIQ-logo.png

CompIQ-logo.png

245 ms

clutch-co-vector-logo-cropped.svg

clutch-co-vector-logo-cropped.svg

238 ms

squadlocked-logo-vector-cropped.svg

squadlocked-logo-vector-cropped.svg

255 ms

clutch-co-vector-logo%201-cropped.svg

clutch-co-vector-logo%201-cropped.svg

251 ms

vaccinate-logo-cropped.svg

vaccinate-logo-cropped.svg

464 ms

helpware-logo2.svg

helpware-logo2.svg

427 ms

clutch-footer1.png

clutch-footer1.png

445 ms

goodfirms-footer1.png

goodfirms-footer1.png

237 ms

manifest-footer1.png

manifest-footer1.png

228 ms

Accessibility Review

helpware.io accessibility score

93

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

[id] attributes on active, focusable elements are not unique

High

Heading elements are not in a sequentially-descending order

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Links do not have a discernible name

Best Practices

helpware.io best practices score

75

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

High

Page has valid source maps

SEO Factors

helpware.io SEO score

90

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Links do not have descriptive text

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Helpware.io can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Helpware.io main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

helpware.io

Open Graph data is detected on the main page of Helpware. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: