Tools & Wizards About Us
hotline.io screenshot

Report Summary

  • 74

    Performance

    Renders faster than
    83% of other websites

  • 74

    Accessibility

    Visual factors better than
    that of 40% of websites

  • 75

    Best Practices

    More advanced features
    available than in
    35% of websites

  • 98

    SEO

    Google-friendlier than
    92% of websites

hotline.io

Hotline.io - In-app chat, proactive engagement, and FAQs

Page Load Speed

1.4 sec in total

First Response

383 ms

Resources Loaded

928 ms

Page Rendered

105 ms

hotline.io screenshot

About Website

Visit hotline.io now to see the best up-to-date Hotline content for India and also check out these interesting facts you probably never knew about hotline.io

Hotline is a mobile-first customer support platform powering in-app chat, FAQ, and proactive messaging for mobile apps to increase retention and engagement

Visit hotline.io

Key Findings

We analyzed Hotline.io page load time and found that the first response time was 383 ms and then it took 1 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 20% of websites can load faster.

Performance Metrics

hotline.io performance score

74

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value1.3 s

98/100

10%

LCP (Largest Contentful Paint)

Value6.0 s

13/100

25%

SI (Speed Index)

Value3.4 s

89/100

10%

TBT (Total Blocking Time)

Value50 ms

100/100

30%

CLS (Cumulative Layout Shift)

Value0.015

100/100

15%

TTI (Time to Interactive)

Value5.3 s

73/100

10%

Network Requests Diagram

hotline.io

383 ms

hotline-2e1ae34f.css

205 ms

zarget-aa950a37.js

92 ms

freshsales-e74ff655.js

149 ms

all-f4195f48.js

72 ms

Our browser made a total of 20 requests to load all elements on the main page. We found that 70% of them (14 requests) were addressed to the original Hotline.io, 10% (2 requests) were made to Googletagmanager.com and 5% (1 request) were made to Cdn.zarget.com. The less responsive or slowest element that took the longest time to load (383 ms) belongs to the original domain Hotline.io.

Page Optimization Overview & Recommendations

Page size can be reduced by 25.6 kB (10%)

Content Size

247.0 kB

After Optimization

221.3 kB

  • HTML
  • Images
  • JavaScript

In fact, the total size of Hotline.io main page is 247.0 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 45% of websites need less resources to load. Images take 200.6 kB which makes up the majority of the site volume.

HTML Optimization

-67%

Potential reduce by 5.5 kB

  • Original 8.3 kB
  • After minification 8.3 kB
  • After compression 2.8 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 5.5 kB or 67% of the original size.

Image Optimization

-10%

Potential reduce by 20.1 kB

  • Original 200.6 kB
  • After minification 180.5 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Hotline images are well optimized though.

JavaScript Optimization

-0%

Potential reduce by 36 B

  • Original 38.1 kB
  • After minification 38.1 kB
  • After compression 38.1 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

Requests Breakdown

Number of requests can be reduced by 4 (36%)

Requests Now

11

After Optimization

7

  • Images
  • JavaScript
  • CSS

The browser has sent 11 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Hotline. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 5 to 1 for JavaScripts and as a result speed up the page load time.

Network Requests Diagram

hotline.io

hotline.io

383 ms

hotline-2e1ae34f.css

hotline-2e1ae34f.css

205 ms

zarget-aa950a37.js

zarget-aa950a37.js

92 ms

freshsales-e74ff655.js

freshsales-e74ff655.js

149 ms

all-f4195f48.js

all-f4195f48.js

72 ms

70421.js

70421.js

73 ms

gtm.js

gtm.js

72 ms

analytics.js

analytics.js

71 ms

224 ms

me

me

83 ms

white-logo-1f06a2a1.svg

white-logo-1f06a2a1.svg

177 ms

cover-grad-b87ccebd.svg

cover-grad-b87ccebd.svg

105 ms

kid-49d304ff.png

kid-49d304ff.png

95 ms

phone-interface-5f232c62.png

phone-interface-5f232c62.png

61 ms

logo-fworks-white-a51e480a.svg

logo-fworks-white-a51e480a.svg

90 ms

SourceSansPro-Regular.otf-3b0e91ef.woff

SourceSansPro-Regular.otf-3b0e91ef.woff

153 ms

SourceSansPro-Semibold.otf-df34505c.woff

SourceSansPro-Semibold.otf-df34505c.woff

185 ms

SourceSansPro-Light.otf-41b7b2ac.woff

SourceSansPro-Light.otf-41b7b2ac.woff

247 ms

SourceSansPro-Bold.otf-4b519304.woff

SourceSansPro-Bold.otf-4b519304.woff

224 ms

gtm.js

gtm.js

43 ms

Accessibility Review

hotline.io accessibility score

74

Accessibility Issues

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Buttons do not have an accessible name

High

Links do not have a discernible name

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Internationalization and localization

These are opportunities to improve the interpretation of your content by users in different locales.

Impact

Issue

High

<html> element does not have a [lang] attribute

Best Practices

hotline.io best practices score

75

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

SEO Factors

hotline.io SEO score

98

Search Engine Optimization Advices

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    N/A

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Hotline.io can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and neither this language nor any other was claimed in <html> or <meta> tags. Our system also found out that Hotline.io main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

hotline.io

Open Graph data is detected on the main page of Hotline. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: