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site.helprace.com screenshot

Report Summary

  • 79

    Performance

    Renders faster than
    85% of other websites

  • 84

    Accessibility

    Visual factors better than
    that of 56% of websites

  • 83

    Best Practices

    More advanced features
    available than in
    55% of websites

  • 97

    SEO

    Google-friendlier than
    91% of websites

site.helprace.com

Customer Service | Help Desk Software for Customer Support | Helprace

Page Load Speed

2.1 sec in total

First Response

88 ms

Resources Loaded

1.6 sec

Page Rendered

396 ms

site.helprace.com screenshot

About Website

Click here to check amazing Site Helprace content for United States. Otherwise, check out these important facts you probably never knew about site.helprace.com

Helprace is a cloud-based customer service software suite with a ticketing system and self-service help desk. Collect ideas, feedback, build a knowledge base or community. More than 10,000 businesses ...

Visit site.helprace.com

Key Findings

We analyzed Site.helprace.com page load time and found that the first response time was 88 ms and then it took 2 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 40% of websites can load faster.

Performance Metrics

site.helprace.com performance score

79

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value2.6 s

63/100

10%

LCP (Largest Contentful Paint)

Value3.8 s

55/100

25%

SI (Speed Index)

Value3.1 s

93/100

10%

TBT (Total Blocking Time)

Value180 ms

92/100

30%

CLS (Cumulative Layout Shift)

Value0

100/100

15%

TTI (Time to Interactive)

Value5.6 s

70/100

10%

Network Requests Diagram

site.helprace.com

88 ms

site.helprace.com

171 ms

61662.css

1061 ms

828a9.js

1182 ms

13d7d.js

1176 ms

Our browser made a total of 26 requests to load all elements on the main page. We found that 77% of them (20 requests) were addressed to the original Site.helprace.com, 15% (4 requests) were made to Fonts.gstatic.com and 4% (1 request) were made to . The less responsive or slowest element that took the longest time to load (1.2 sec) belongs to the original domain Site.helprace.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 22.3 kB (10%)

Content Size

219.5 kB

After Optimization

197.2 kB

  • HTML
  • Images

In fact, the total size of Site.helprace.com main page is 219.5 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 40% of websites need less resources to load. Images take 190.3 kB which makes up the majority of the site volume.

HTML Optimization

-76%

Potential reduce by 22.3 kB

  • Original 29.3 kB
  • After minification 29.2 kB
  • After compression 6.9 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 22.3 kB or 76% of the original size.

Image Optimization

-0%

Potential reduce by 0 B

  • Original 190.3 kB
  • After minification 190.3 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Site Helprace images are well optimized though.

Requests Breakdown

We found no issues to fix!

Requests Now

18

After Optimization

18

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 18 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Site Helprace. According to our analytics all requests are already optimized.

Network Requests Diagram

site.helprace.com

site.helprace.com

88 ms

site.helprace.com

site.helprace.com

171 ms

61662.css

61662.css

1061 ms

828a9.js

828a9.js

1182 ms

13d7d.js

13d7d.js

1176 ms

header-image-tickets-list.png

header-image-tickets-list.png

134 ms

header-image-ticket.png

header-image-ticket.png

108 ms

header-image-community.png

header-image-community.png

114 ms

header-image-reports-tickets.png

header-image-reports-tickets.png

135 ms

header-image-reports-team.png

header-image-reports-team.png

170 ms

tickets.png

tickets.png

161 ms

community1.png

community1.png

161 ms

community2.png

community2.png

187 ms

community3.png

community3.png

188 ms

kb.png

kb.png

199 ms

logo-helprace.svg

logo-helprace.svg

214 ms

logo-circle.svg

logo-circle.svg

101 ms

client-logos.png

client-logos.png

103 ms

6xKydSBYKcSV-LCoeQqfX1RYOo3ik4zwlxdr.ttf

6xKydSBYKcSV-LCoeQqfX1RYOo3ik4zwlxdr.ttf

73 ms

6xK3dSBYKcSV-LCoeQqfX1RYOo3qOK7g.ttf

6xK3dSBYKcSV-LCoeQqfX1RYOo3qOK7g.ttf

77 ms

6xKydSBYKcSV-LCoeQqfX1RYOo3i54rwlxdr.ttf

6xKydSBYKcSV-LCoeQqfX1RYOo3i54rwlxdr.ttf

96 ms

6xKydSBYKcSV-LCoeQqfX1RYOo3ig4vwlxdr.ttf

6xKydSBYKcSV-LCoeQqfX1RYOo3ig4vwlxdr.ttf

95 ms

QAAA==

QAAA==

44 ms

fontello.svg

fontello.svg

50 ms

fontello.woff

fontello.woff

50 ms

collect

collect

93 ms

Accessibility Review

site.helprace.com accessibility score

84

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Links do not have a discernible name

Tables and lists

These are opportunities to improve the experience of reading tabular or list data using assistive technology, like a screen reader.

Impact

Issue

High

List items (<li>) are not contained within <ul> or <ol> parent elements.

Best Practices

site.helprace.com best practices score

83

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

SEO Factors

site.helprace.com SEO score

97

Search Engine Optimization Advices

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Site.helprace.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Site.helprace.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

site.helprace.com

Open Graph description is not detected on the main page of Site Helprace. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: