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support.hellohealth.com screenshot

Report Summary

  • 5

    Performance

    Renders faster than
    21% of other websites

  • 71

    Accessibility

    Visual factors better than
    that of 36% of websites

  • 67

    Best Practices

    More advanced features
    available than in
    24% of websites

  • 86

    SEO

    Google-friendlier than
    60% of websites

support.hellohealth.com

HelloHealth the Next Evolution in Healthcare · HelloHealth.com | Your Health is in Your Hands!

Page Load Speed

2.5 sec in total

First Response

36 ms

Resources Loaded

2 sec

Page Rendered

500 ms

support.hellohealth.com screenshot

About Website

Click here to check amazing Support Hello Health content for United States. Otherwise, check out these important facts you probably never knew about support.hellohealth.com

Visit support.hellohealth.com

Key Findings

We analyzed Support.hellohealth.com page load time and found that the first response time was 36 ms and then it took 2.5 sec to load all DOM resources and completely render a web page. This is a poor result, as 50% of websites can load faster.

Performance Metrics

support.hellohealth.com performance score

5

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value7.1 s

1/100

10%

LCP (Largest Contentful Paint)

Value15.5 s

0/100

25%

SI (Speed Index)

Value13.3 s

2/100

10%

TBT (Total Blocking Time)

Value1,470 ms

14/100

30%

CLS (Cumulative Layout Shift)

Value1.262

1/100

15%

TTI (Time to Interactive)

Value15.4 s

7/100

10%

Network Requests Diagram

support.hellohealth.com

36 ms

hellohealth.com

316 ms

style.min.css

45 ms

styles.css

56 ms

cookies-and-content-security-policy.min.css

63 ms

Our browser made a total of 111 requests to load all elements on the main page. We found that 1% of them (1 request) were addressed to the original Support.hellohealth.com, 87% (97 requests) were made to Hellohealth.com and 4% (4 requests) were made to Fonts.gstatic.com. The less responsive or slowest element that took the longest time to load (416 ms) relates to the external source Hellohealth.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 253.4 kB (7%)

Content Size

3.5 MB

After Optimization

3.3 MB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Support.hellohealth.com main page is 3.5 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. Only a small number of websites need less resources to load. Images take 2.4 MB which makes up the majority of the site volume.

HTML Optimization

-81%

Potential reduce by 112.8 kB

  • Original 138.8 kB
  • After minification 135.5 kB
  • After compression 26.1 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 112.8 kB or 81% of the original size.

Image Optimization

-4%

Potential reduce by 97.8 kB

  • Original 2.4 MB
  • After minification 2.3 MB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Support Hello Health images are well optimized though.

JavaScript Optimization

-3%

Potential reduce by 9.5 kB

  • Original 367.8 kB
  • After minification 367.4 kB
  • After compression 358.3 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

CSS Optimization

-5%

Potential reduce by 33.3 kB

  • Original 667.6 kB
  • After minification 667.5 kB
  • After compression 634.3 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Support.hellohealth.com has all CSS files already compressed.

Requests Breakdown

Number of requests can be reduced by 62 (67%)

Requests Now

92

After Optimization

30

  • Images
  • JavaScript
  • CSS

The browser has sent 92 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Support Hello Health. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 30 to 1 for JavaScripts and from 34 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

support.hellohealth.com

support.hellohealth.com

36 ms

hellohealth.com

hellohealth.com

316 ms

style.min.css

style.min.css

45 ms

styles.css

styles.css

56 ms

cookies-and-content-security-policy.min.css

cookies-and-content-security-policy.min.css

63 ms

style.css

style.css

59 ms

trx_addons_icons-embedded.min.css

trx_addons_icons-embedded.min.css

128 ms

swiper.min.css

swiper.min.css

59 ms

magnific-popup.min.css

magnific-popup.min.css

64 ms

trx_addons.css

trx_addons.css

84 ms

trx_addons.animation.min.css

trx_addons.animation.min.css

70 ms

spam-protect-for-contact-form7.css

spam-protect-for-contact-form7.css

74 ms

style.css

style.css

99 ms

slick.min.css

slick.min.css

60 ms

js_composer.min.css

js_composer.min.css

106 ms

stylesheet.css

stylesheet.css

82 ms

stylesheet.css

stylesheet.css

98 ms

stylesheet.css

stylesheet.css

105 ms

css

css

54 ms

fontello-embedded.css

fontello-embedded.css

163 ms

style.css

style.css

135 ms

__styles.css

__styles.css

129 ms

__colors.css

__colors.css

146 ms

mediaelementplayer-legacy.min.css

mediaelementplayer-legacy.min.css

127 ms

wp-mediaelement.min.css

wp-mediaelement.min.css

133 ms

style.css

style.css

141 ms

responsive.css

responsive.css

155 ms

jquery.min.js

jquery.min.js

180 ms

jquery-migrate.min.js

jquery-migrate.min.js

190 ms

js

js

59 ms

css

css

58 ms

font-awesome.css

font-awesome.css

314 ms

animate.min.css

animate.min.css

411 ms

v4-shims.min.css

v4-shims.min.css

411 ms

all.min.css

all.min.css

412 ms

js_composer_tta.min.css

js_composer_tta.min.css

414 ms

fontawesome-all.min.css

fontawesome-all.min.css

415 ms

style.min.css

style.min.css

412 ms

rs6.css

rs6.css

415 ms

index.js

index.js

416 ms

index.js

index.js

416 ms

slick.min.js

slick.min.js

46 ms

js.cookie.min.js

js.cookie.min.js

415 ms

cookies-and-content-security-policy.min.js

cookies-and-content-security-policy.min.js

386 ms

cookies-and-content-security-policy-error-message.js

cookies-and-content-security-policy-error-message.js

381 ms

rbtools.min.js

rbtools.min.js

381 ms

rs6.min.js

rs6.min.js

379 ms

swiper.jquery.min.js

swiper.jquery.min.js

374 ms

jquery.magnific-popup.min.js

jquery.magnific-popup.min.js

373 ms

trx_addons.js

trx_addons.js

365 ms

spam-protect-for-contact-form7.js

spam-protect-for-contact-form7.js

362 ms

dlm-xhr.min.js

dlm-xhr.min.js

358 ms

superfish.min.js

superfish.min.js

342 ms

__scripts.js

__scripts.js

337 ms

mediaelement-and-player.min.js

mediaelement-and-player.min.js

337 ms

mediaelement-migrate.min.js

mediaelement-migrate.min.js

315 ms

wp-mediaelement.min.js

wp-mediaelement.min.js

316 ms

js_composer_front.min.js

js_composer_front.min.js

313 ms

vc-waypoints.min.js

vc-waypoints.min.js

308 ms

vc-accordion.min.js

vc-accordion.min.js

309 ms

vc-tta-autoplay.min.js

vc-tta-autoplay.min.js

303 ms

vc-tabs.min.js

vc-tabs.min.js

302 ms

skrollr.min.js

skrollr.min.js

288 ms

script.js

script.js

284 ms

hh-logo_blue_320x60.png

hh-logo_blue_320x60.png

126 ms

homepage-parallax-a-color.jpg

homepage-parallax-a-color.jpg

174 ms

top_ehr_users_test_4_azul.svg

top_ehr_users_test_4_azul.svg

120 ms

dummy.png

dummy.png

125 ms

montserrat-light.woff

montserrat-light.woff

170 ms

Yq6R-LCAWCX3-6Ky7FAFrO96lw.ttf

Yq6R-LCAWCX3-6Ky7FAFrO96lw.ttf

171 ms

DewXAiKGIjI2Nf5AbGnRwMHAzJBRsZWJ02MTAyaIEYm7mYGDkgLD4GMIvNaRfTAaA0J5DN7rSLwQHCZmZw2ajC2BEYscGhI2Ijc4rLRjUQbxdHAwMji0NHckgESEkkEGzmYWLk0drB+L91A0vvRiYGFwAMdiP0AAA=

DewXAiKGIjI2Nf5AbGnRwMHAzJBRsZWJ02MTAyaIEYm7mYGDkgLD4GMIvNaRfTAaA0J5DN7rSLwQHCZmZw2ajC2BEYscGhI2Ijc4rLRjUQbxdHAwMji0NHckgESEkkEGzmYWLk0drB+L91A0vvRiYGFwAMdiP0AAA=

116 ms

kBsadHAwcDMkFGxnYnTYyMGhBaC4UeicDAwM3EmsnAzMDg8tGFcaOwIgNDh0RIH6Ky0YNEH8HBwNEgMElUnqjOkhoF0cDAyOLQ0dyCEwCBDYy8GntYPzfuoGldyMTg8tm1hQ2BhcXAJQcKgcAAA==

kBsadHAwcDMkFGxnYnTYyMGhBaC4UeicDAwM3EmsnAzMDg8tGFcaOwIgNDh0RIH6Ky0YNEH8HBwNEgMElUnqjOkhoF0cDAyOLQ0dyCEwCBDYy8GntYPzfuoGldyMTg8tm1hQ2BhcXAJQcKgcAAA==

115 ms

montserrat-extralight.woff

montserrat-extralight.woff

75 ms

montserrat-semibold.woff

montserrat-semibold.woff

73 ms

montserrat-bold.woff

montserrat-bold.woff

73 ms

campton-light-webfont.woff

campton-light-webfont.woff

73 ms

campton-bold-webfont.woff

campton-bold-webfont.woff

73 ms

trx_addons_icons.svg

trx_addons_icons.svg

72 ms

fontello.svg

fontello.svg

164 ms

HomepageIllustration1.png

HomepageIllustration1.png

162 ms

DigStore.png

DigStore.png

163 ms

Appts-1.png

Appts-1.png

164 ms

VirtualCheckin.png

VirtualCheckin.png

164 ms

QRcodecheckin-1.png

QRcodecheckin-1.png

69 ms

eMessage-1.png

eMessage-1.png

160 ms

Telehealth-V02.png

Telehealth-V02.png

164 ms

eFax.png

eFax.png

162 ms

Patient-Acqui.png

Patient-Acqui.png

164 ms

Doctor-patient-illustration.png

Doctor-patient-illustration.png

164 ms

H_footer-redesign.png

H_footer-redesign.png

163 ms

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsjZ0B4gaVc.ttf

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsjZ0B4gaVc.ttf

78 ms

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsg-1x4gaVc.ttf

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsg-1x4gaVc.ttf

150 ms

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgshZ1x4gaVc.ttf

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgshZ1x4gaVc.ttf

151 ms

in.php

in.php

278 ms

iframe_api

iframe_api

256 ms

fa-v4compatibility.ttf

fa-v4compatibility.ttf

216 ms

fa-regular-400.ttf

fa-regular-400.ttf

216 ms

fa-brands-400.ttf

fa-brands-400.ttf

217 ms

fa-solid-900.ttf

fa-solid-900.ttf

218 ms

fontawesome-webfont.woff

fontawesome-webfont.woff

216 ms

Icons_menu_bar_V02_Health_facilities.png

Icons_menu_bar_V02_Health_facilities.png

89 ms

Icons_menu_bar_V02_You_and_your_family.png

Icons_menu_bar_V02_You_and_your_family.png

91 ms

Icons_menu_bar_V02_Why_hh.png

Icons_menu_bar_V02_Why_hh.png

88 ms

Icons_menu_bar_V02_Our_mission.png

Icons_menu_bar_V02_Our_mission.png

90 ms

Icons_menu_bar_V02_Our_core_values.png

Icons_menu_bar_V02_Our_core_values.png

90 ms

Icons_menu_bar_resources_video.png

Icons_menu_bar_resources_video.png

93 ms

Icons_menu_bar_V02_Support.png

Icons_menu_bar_V02_Support.png

91 ms

Icons_menu_bar_V02_Help_center.png

Icons_menu_bar_V02_Help_center.png

92 ms

Icons_menu_bar_V02_FAQs.png

Icons_menu_bar_V02_FAQs.png

92 ms

Icons_menu_bar_V02_Health_news.png

Icons_menu_bar_V02_Health_news.png

94 ms

Icons_menu_bar_V02_health_articles.png

Icons_menu_bar_V02_health_articles.png

93 ms

Accessibility Review

support.hellohealth.com accessibility score

71

Accessibility Issues

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Buttons do not have an accessible name

High

Links do not have a discernible name

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

Heading elements are not in a sequentially-descending order

Best practices

These items highlight common accessibility best practices.

Impact

Issue

High

[user-scalable="no"] is used in the <meta name="viewport"> element or the [maximum-scale] attribute is less than 5.

Best Practices

support.hellohealth.com best practices score

67

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

User Experience

Impact

Issue

High

Displays images with incorrect aspect ratio

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

High

Issues were logged in the Issues panel in Chrome Devtools

SEO Factors

support.hellohealth.com SEO score

86

Search Engine Optimization Advices

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Support.hellohealth.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Support.hellohealth.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

support.hellohealth.com

Open Graph description is not detected on the main page of Support Hello Health. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: