Report Summary

  • 5

    Performance

    Renders faster than
    21% of other websites

  • 87

    Accessibility

    Visual factors better than
    that of 66% of websites

  • 75

    Best Practices

    More advanced features
    available than in
    35% of websites

  • 79

    SEO

    Google-friendlier than
    40% of websites

contactcentreweek.iqpc.com.au

Customer Contact Week Australia and New Zealand

Page Load Speed

5.6 sec in total

First Response

19 ms

Resources Loaded

4.1 sec

Page Rendered

1.6 sec

contactcentreweek.iqpc.com.au screenshot

About Website

Welcome to contactcentreweek.iqpc.com.au homepage info - get ready to check Contact Centre Week Iqpc best content for Australia right away, or after learning these important things about contactcentreweek.iqpc.com.au

Join us for Customer Contact Week Australia and New Zealand - the premier event for customer service professionals in the Asia-Pacific region. Connect with industry leaders, learn about the latest tre...

Visit contactcentreweek.iqpc.com.au

Key Findings

We analyzed Contactcentreweek.iqpc.com.au page load time and found that the first response time was 19 ms and then it took 5.6 sec to load all DOM resources and completely render a web page. This is a poor result, as 75% of websites can load faster.

Performance Metrics

contactcentreweek.iqpc.com.au performance score

5

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value6.2 s

3/100

10%

LCP (Largest Contentful Paint)

Value8.6 s

1/100

25%

SI (Speed Index)

Value15.1 s

1/100

10%

TBT (Total Blocking Time)

Value3,570 ms

1/100

30%

CLS (Cumulative Layout Shift)

Value0.383

27/100

15%

TTI (Time to Interactive)

Value31.5 s

0/100

10%

Network Requests Diagram

contactcentreweek.iqpc.com.au

19 ms

contactcentreweek.iqpc.com.au

125 ms

customercontactweek.iqpc.com.au

121 ms

www.customercontactweek.com.au

147 ms

147 ms

Our browser made a total of 104 requests to load all elements on the main page. We found that 2% of them (2 requests) were addressed to the original Contactcentreweek.iqpc.com.au, 57% (59 requests) were made to Eco-cdn.iqpc.com and 10% (10 requests) were made to Customercontactweekdigital.com. The less responsive or slowest element that took the longest time to load (1.9 sec) relates to the external source Customercontactweekdigital.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 2.0 MB (17%)

Content Size

11.6 MB

After Optimization

9.7 MB

In fact, the total size of Contactcentreweek.iqpc.com.au main page is 11.6 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. Only a small number of websites need less resources to load. Images take 10.6 MB which makes up the majority of the site volume.

HTML Optimization

-85%

Potential reduce by 598.0 kB

  • Original 707.6 kB
  • After minification 682.8 kB
  • After compression 109.6 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 598.0 kB or 85% of the original size.

Image Optimization

-13%

Potential reduce by 1.4 MB

  • Original 10.6 MB
  • After minification 9.2 MB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Obviously, Contact Centre Week Iqpc needs image optimization as it can save up to 1.4 MB or 13% of the original volume. The most popular and efficient tools for JPEG and PNG image optimization are Jpegoptim and PNG Crush.

JavaScript Optimization

-1%

Potential reduce by 2.6 kB

  • Original 193.5 kB
  • After minification 193.5 kB
  • After compression 190.9 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

CSS Optimization

-0%

Potential reduce by 11 B

  • Original 128.0 kB
  • After minification 128.0 kB
  • After compression 128.0 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Contactcentreweek.iqpc.com.au has all CSS files already compressed.

Requests Breakdown

Number of requests can be reduced by 20 (22%)

Requests Now

90

After Optimization

70

The browser has sent 90 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Contact Centre Week Iqpc. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 16 to 1 for JavaScripts and from 6 to 1 for CSS and as a result speed up the page load time.

Accessibility Review

contactcentreweek.iqpc.com.au accessibility score

87

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

<frame> or <iframe> elements do not have a title

High

Image elements do not have [alt] attributes

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

Heading elements are not in a sequentially-descending order

Best Practices

contactcentreweek.iqpc.com.au best practices score

75

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

User Experience

Impact

Issue

High

Displays images with incorrect aspect ratio

General

Impact

Issue

Low

Detected JavaScript libraries

High

Missing source maps for large first-party JavaScript

SEO Factors

contactcentreweek.iqpc.com.au SEO score

79

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Links do not have descriptive text

High

Image elements do not have [alt] attributes

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    \

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Contactcentreweek.iqpc.com.au can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Contactcentreweek.iqpc.com.au main page’s claimed encoding is \. Changing it to UTF-8 can be a good choice, as this format is commonly used for encoding all over the web and thus their visitors won’t have any troubles with symbol transcription or reading.

Social Sharing Optimization

Open Graph data is detected on the main page of Contact Centre Week Iqpc. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: