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go.intouchinsight.com screenshot

Report Summary

  • 22

    Performance

    Renders faster than
    40% of other websites

  • 93

    Accessibility

    Visual factors better than
    that of 80% of websites

  • 92

    Best Practices

    More advanced features
    available than in
    80% of websites

  • 86

    SEO

    Google-friendlier than
    60% of websites

go.intouchinsight.com

Your Partner in Customer Experience Management | Intouch Insight

Page Load Speed

2.2 sec in total

First Response

92 ms

Resources Loaded

1.4 sec

Page Rendered

730 ms

go.intouchinsight.com screenshot

About Website

Click here to check amazing Go Intouch Insight content for Canada. Otherwise, check out these important facts you probably never knew about go.intouchinsight.com

Intouch Insight is a CX Solutions company that helps multi-location businesses achieve operational excellence so they can exceed customer expectations.

Visit go.intouchinsight.com

Key Findings

We analyzed Go.intouchinsight.com page load time and found that the first response time was 92 ms and then it took 2.1 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 40% of websites can load faster.

Performance Metrics

go.intouchinsight.com performance score

22

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value3.4 s

38/100

10%

LCP (Largest Contentful Paint)

Value15.4 s

0/100

25%

SI (Speed Index)

Value7.9 s

23/100

10%

TBT (Total Blocking Time)

Value3,020 ms

2/100

30%

CLS (Cumulative Layout Shift)

Value0

100/100

15%

TTI (Time to Interactive)

Value22.6 s

1/100

10%

Network Requests Diagram

www.intouchinsight.com

92 ms

main-head.min.css

37 ms

main-foot.min.css

49 ms

childxintouchinsight.min.css

90 ms

LanguageSwitcher.css

43 ms

Our browser made a total of 56 requests to load all elements on the main page. We found that 0% of them (0 request) were addressed to the original Go.intouchinsight.com, 4% (2 requests) were made to Static.hsappstatic.net and 2% (1 request) were made to Kit.fontawesome.com. The less responsive or slowest element that took the longest time to load (634 ms) relates to the external source Intouchinsight.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 273.9 kB (32%)

Content Size

853.6 kB

After Optimization

579.7 kB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Go.intouchinsight.com main page is 853.6 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 50% of websites need less resources to load. Images take 431.5 kB which makes up the majority of the site volume.

HTML Optimization

-89%

Potential reduce by 252.9 kB

  • Original 285.0 kB
  • After minification 226.1 kB
  • After compression 32.2 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 58.9 kB, which is 21% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 252.9 kB or 89% of the original size.

Image Optimization

-0%

Potential reduce by 1.9 kB

  • Original 431.5 kB
  • After minification 429.7 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Go Intouch Insight images are well optimized though.

JavaScript Optimization

-10%

Potential reduce by 8.5 kB

  • Original 85.7 kB
  • After minification 85.7 kB
  • After compression 77.1 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

CSS Optimization

-21%

Potential reduce by 10.6 kB

  • Original 51.3 kB
  • After minification 51.3 kB
  • After compression 40.7 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Go.intouchinsight.com needs all CSS files to be minified and compressed as it can save up to 10.6 kB or 21% of the original size.

Requests Breakdown

Number of requests can be reduced by 28 (55%)

Requests Now

51

After Optimization

23

  • Images
  • JavaScript
  • CSS

The browser has sent 51 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Go Intouch Insight. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 21 to 1 for JavaScripts and from 9 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

www.intouchinsight.com

www.intouchinsight.com

92 ms

main-head.min.css

main-head.min.css

37 ms

main-foot.min.css

main-foot.min.css

49 ms

childxintouchinsight.min.css

childxintouchinsight.min.css

90 ms

LanguageSwitcher.css

LanguageSwitcher.css

43 ms

global-footer.min.css

global-footer.min.css

51 ms

hero-slider.min.css

hero-slider.min.css

259 ms

clean-foundation.min.css

clean-foundation.min.css

65 ms

module_110688588967_CLEAN_Pro_-_Content_Slider.css

module_110688588967_CLEAN_Pro_-_Content_Slider.css

66 ms

module_140687031420_CLEAN_Pro_-_Versa_Cards.min.css

module_140687031420_CLEAN_Pro_-_Versa_Cards.min.css

78 ms

08373e0cd5.js

08373e0cd5.js

91 ms

current.js

current.js

108 ms

embed.js

embed.js

56 ms

clean-pro.min.js

clean-pro.min.js

97 ms

jquery-modal-min.min.js

jquery-modal-min.min.js

87 ms

childxintouchinsight.min.js

childxintouchinsight.min.js

109 ms

project.js

project.js

109 ms

v2.js

v2.js

142 ms

slider-flickity.min.js

slider-flickity.min.js

327 ms

slider-flickity-bg-lazy.min.js

slider-flickity-bg-lazy.min.js

391 ms

web-interactives-embed.js

web-interactives-embed.js

53 ms

slick-slider-min.min.js

slick-slider-min.min.js

150 ms

loader.js

loader.js

71 ms

2305954.js

2305954.js

142 ms

index.js

index.js

163 ms

gtm.js

gtm.js

136 ms

b1bc2283-6f5d-467f-90ae-7f29bcaee4b3.png

b1bc2283-6f5d-467f-90ae-7f29bcaee4b3.png

127 ms

Intouch%20Insight%20Logo%20RGB-2.png

Intouch%20Insight%20Logo%20RGB-2.png

125 ms

Intouch%20Insight%20Logo%20White.png

Intouch%20Insight%20Logo%20White.png

124 ms

mystery-shopping-for-restaurants.jpg

mystery-shopping-for-restaurants.jpg

124 ms

convenience-store-industry.jpg

convenience-store-industry.jpg

325 ms

retail-mystery-shopping.jpg

retail-mystery-shopping.jpg

223 ms

beverage-industry.jpg

beverage-industry.jpg

271 ms

about-us-header.jpg

about-us-header.jpg

401 ms

parkland-casestudy-thumbnail.jpg

parkland-casestudy-thumbnail.jpg

145 ms

intouch-insight-highs-full-testimonial.jpg

intouch-insight-highs-full-testimonial.jpg

144 ms

substance%20collective-thumbnail.jpg

substance%20collective-thumbnail.jpg

222 ms

2024-cstore-trends-report.jpg

2024-cstore-trends-report.jpg

320 ms

2024-emerging-experience-study-by-intouch-insight.png

2024-emerging-experience-study-by-intouch-insight.png

270 ms

2023-drive-thru-study-1.jpg

2023-drive-thru-study-1.jpg

465 ms

cnn-logo.png

cnn-logo.png

564 ms

cnbc-logo.png

cnbc-logo.png

323 ms

reuters-logo.png

reuters-logo.png

373 ms

business-insider-logo.png

business-insider-logo.png

372 ms

newsweek-logo.png

newsweek-logo.png

387 ms

Logo-White.png

Logo-White.png

403 ms

regular.woff

regular.woff

392 ms

300.woff

300.woff

545 ms

700.woff

700.woff

406 ms

Intouch-insight-cx-restaurant.jpg

Intouch-insight-cx-restaurant.jpg

488 ms

italic.woff

italic.woff

634 ms

2305954.js

2305954.js

49 ms

conversations-embed.js

conversations-embed.js

85 ms

leadflows.js

leadflows.js

65 ms

banner.js

banner.js

53 ms

fb.js

fb.js

52 ms

Accessibility Review

go.intouchinsight.com accessibility score

93

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

[id] attributes on active, focusable elements are not unique

High

Heading elements are not in a sequentially-descending order

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Links do not have a discernible name

Best Practices

go.intouchinsight.com best practices score

92

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Page has valid source maps

SEO Factors

go.intouchinsight.com SEO score

86

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Links do not have descriptive text

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Go.intouchinsight.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Go.intouchinsight.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

go.intouchinsight.com

Open Graph data is detected on the main page of Go Intouch Insight. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: