Analyze

support.instep.net: Help Center Closed | Zendesk

Page load speed analysis

  • 72/100

    Good result
  • 6

    Successful tests
  • 2

    Failed tests
  • First response

    247 ms

  • Resources loaded

    1.3 sec

  • Page rendered

    125 ms

  • Total page load time

    1.6 sec

Welcome to support.instep.net homepage info - get ready to check Support Instep best content for United States right away, or after learning these important things about support.instep.net

We analyzed Support.instep.net page load time and found that the first response time was 247 ms and then it took 1.4 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 25% of websites can load faster.

Page optimization

  • HTML 30.8 kB
    Images 0 B
    Javascripts 681.2 kB
    CSS 49.8 kB

    In fact, the total size of Support.instep.net main page is 761.8 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 35% of websites need less resources to load. Javascripts take 681.2 kB which makes up the majority of the site volume.

    • Original 30.8 kB
    • After minification 26.9 kB
    • After compression 7.3 kB

    HTML optimization

    HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 3.9 kB, which is 13% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 23.5 kB or 76% of the original size.

    • Original 681.2 kB
    • After minification 680.4 kB
    • After compression 206.5 kB

    JavaScript optimization

    It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 474.7 kB or 70% of the original size.

    • Original 49.8 kB
    • After minification 49.8 kB
    • After compression 14.2 kB

    CSS optimization

    CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Support.instep.net needs all CSS files to be minified and compressed as it can save up to 35.7 kB or 72% of the original size.

Network requests diagram

  • support.instep.net
  • hc
  • en-us
  • application-80c7aad11baf60732a806f5ba7f66d94.css
  • style-096464f12141110890abebba9b9fa9db.css
  • jquery-ded366808f7e9b8657865f599dda349a.js
  • script-096464f12141110890abebba9b9fa9db.js
  • locales-dac712b042e8667e923847da41eb3a9080dcaa72.js
  • host.js
  • vendor_enduser-2ece5393630b699856d9e895b8a3cc1e.js
  • hc_enduser-e7e646dd454b715a8f77941eda299930.js
  • BhuJjUxaSDbiIMy1GEW3rQ-instep_logo.png
  • entypo.svg
  • entypo.woff

Our browser made a total of 14 requests to load all elements on the main page. We found that 21% of them (3 requests) were addressed to the original Support.instep.net, 71% (10 requests) were made to P2.zdassets.com and 7% (1 request) were made to Csu4.zendesk.com. The less responsive or slowest element that took the longest time to load (602 ms) relates to the external source Csu4.zendesk.com.

Additional info on support.instep.net

Requests

The browser has sent 10 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Support Instep. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 6 to 1 for JavaScripts and as a result speed up the page load time.

6

Javascripts

2

Images

2

CSS

10

All

Possible request optimization

1

Javascripts

2

Images

2

CSS

5

Optimized

5

All

Good result

Redirects

As for redirects, our browser reached this domain in two steps. The first redirect led to http://support.instep.net/hc, then it was forwarded to http://support.instep.net/hc/en-us, and finally we managed to open this domain. We strongly recommend that the redirects should be reduced, as the more redirects a site has, the slower it loads.

IP address

Support.instep.net uses IP address which is currently shared with 4 other domains. The more sites share the same IP address, the higher the host server’s workload is. It is strongly recommended that the host server should be changed or the hosting provider should be requested to give a different (separate) IP address for this domain.

Poor result

IP Trace

support.instep.net

sageryder.zendesk.com

help.tinygrab.com

support.sliderocket.com

help.firstgiving.com

192.161.154.1

DNS records

Type Host Target/ip TTL Other
A

csu4.zendesk.com

192.161.154.1 1800
CNAME

support.instep.net

csu4.zendesk.com 1797
MX

csu4.zendesk.com

mail.zendesk.com 3600 Pri: 10
TXT

csu4.zendesk.com

3600 Txt: v=spf1 include:_netblocks.zdsys.com ~all

Language and encoding

Good result

Language

EN en language flag

Detected

EN en language flag

Claimed

Encoding

UTF-8

Claimed

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Support.instep.net can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Support.instep.net main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

HTTPS certificate

SSL Certificate

Support.instep.net has no SSL certificate. Web browsing can be safer with HTTPS connection, so we suggest that it should be obtained for this site.

Normal result

Visitor World Map

Country of origin for 76.1% of all visits is United States. It’s good for Support.instep.net that their server is also located in United States, as that enables the majority of their visitors to benefit from a much faster page load time.

Good result

Poor result

Social Sharing Optimization

Open Graph description is not detected on the main page of Support Instep. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks:

support.instep.net

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