Tools & Wizards About Us
kb-support.com screenshot

Report Summary

  • 61

    Performance

    Renders faster than
    76% of other websites

  • 96

    Accessibility

    Visual factors better than
    that of 88% of websites

  • 83

    Best Practices

    More advanced features
    available than in
    55% of websites

  • 93

    SEO

    Google-friendlier than
    83% of websites

kb-support.com

The #1 AIO WordPress Helpdesk & Knowledge Base Plugin

Page Load Speed

2.1 sec in total

First Response

273 ms

Resources Loaded

1.5 sec

Page Rendered

313 ms

kb-support.com screenshot

About Website

Welcome to kb-support.com homepage info - get ready to check Kb Support best content right away, or after learning these important things about kb-support.com

A powerful helpdesk system + an integrated knowledge base - for WordPress. Stop paying separately for these features - available as an AIO.

Visit kb-support.com

Key Findings

We analyzed Kb-support.com page load time and found that the first response time was 273 ms and then it took 1.8 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 35% of websites can load faster.

Performance Metrics

kb-support.com performance score

61

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value3.7 s

29/100

10%

LCP (Largest Contentful Paint)

Value5.5 s

19/100

25%

SI (Speed Index)

Value6.3 s

42/100

10%

TBT (Total Blocking Time)

Value80 ms

99/100

30%

CLS (Cumulative Layout Shift)

Value0.139

79/100

15%

TTI (Time to Interactive)

Value4.7 s

79/100

10%

Network Requests Diagram

kb-support.com

273 ms

kb-support.com

386 ms

style.min.css

97 ms

pricing-tables.css

202 ms

edd.css

66 ms

Our browser made a total of 54 requests to load all elements on the main page. We found that 94% of them (51 requests) were addressed to the original Kb-support.com, 2% (1 request) were made to Fonts.googleapis.com and 2% (1 request) were made to Plausible.io. The less responsive or slowest element that took the longest time to load (386 ms) belongs to the original domain Kb-support.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 67.4 kB (49%)

Content Size

136.6 kB

After Optimization

69.2 kB

  • HTML
  • Images

In fact, the total size of Kb-support.com main page is 136.6 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 40% of websites need less resources to load. Images take 72.2 kB which makes up the majority of the site volume.

HTML Optimization

-82%

Potential reduce by 52.8 kB

  • Original 64.4 kB
  • After minification 61.4 kB
  • After compression 11.6 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 52.8 kB or 82% of the original size.

Image Optimization

-20%

Potential reduce by 14.6 kB

  • Original 72.2 kB
  • After minification 57.6 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Obviously, Kb Support needs image optimization as it can save up to 14.6 kB or 20% of the original volume. The most popular and efficient tools for JPEG and PNG image optimization are Jpegoptim and PNG Crush.

Requests Breakdown

Number of requests can be reduced by 32 (67%)

Requests Now

48

After Optimization

16

  • Images
  • JavaScript
  • CSS

The browser has sent 48 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Kb Support. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 19 to 1 for JavaScripts and from 15 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

kb-support.com

kb-support.com

273 ms

kb-support.com

kb-support.com

386 ms

style.min.css

style.min.css

97 ms

pricing-tables.css

pricing-tables.css

202 ms

edd.css

edd.css

66 ms

epdr.min.css

epdr.min.css

122 ms

kbs.min.css

kbs.min.css

189 ms

if-menu-site.css

if-menu-site.css

195 ms

styles.css

styles.css

116 ms

style.css

style.css

105 ms

style.css

style.css

154 ms

css

css

36 ms

font-awesome.css

font-awesome.css

163 ms

lightGallery.css

lightGallery.css

168 ms

kbs-rs.min.css

kbs-rs.min.css

194 ms

jquery.min.js

jquery.min.js

205 ms

epdr.min.js

epdr.min.js

217 ms

kbs-ajax.min.js

kbs-ajax.min.js

236 ms

plausible.outbound-links.js

plausible.outbound-links.js

52 ms

kbs-rs-scripts.min.js

kbs-rs-scripts.min.js

241 ms

shortcodes.css

shortcodes.css

212 ms

icons.css

icons.css

331 ms

edd-ajax.min.js

edd-ajax.min.js

213 ms

hoverIntent.min.js

hoverIntent.min.js

329 ms

checkout.js

checkout.js

345 ms

imagesloaded.min.js

imagesloaded.min.js

346 ms

masonry.min.js

masonry.min.js

343 ms

jquery.matchHeight.js

jquery.matchHeight.js

347 ms

responsiveslides.js

responsiveslides.js

348 ms

jquery.touchSwipe.js

jquery.touchSwipe.js

345 ms

fastclick.js

fastclick.js

347 ms

lightGallery.js

lightGallery.js

348 ms

jquery.fitvids.js

jquery.fitvids.js

348 ms

edd.js

edd.js

349 ms

jquery.blockUI.min.js

jquery.blockUI.min.js

351 ms

edd-jilt-subscribe-form.min.js

edd-jilt-subscribe-form.min.js

350 ms

jilt.js

jilt.js

29 ms

lazyload.min.js

lazyload.min.js

361 ms

fontawesome-webfont.woff

fontawesome-webfont.woff

95 ms

forkawesome-webfont.woff

forkawesome-webfont.woff

320 ms

kb-support-logo-web.png

kb-support-logo-web.png

61 ms

icon-form.png

icon-form.png

170 ms

icon-guest.png

icon-guest.png

47 ms

icon-knowledgebase.png

icon-knowledgebase.png

58 ms

icon-lock-green-50.png

icon-lock-green-50.png

209 ms

icon-restrict.png

icon-restrict.png

82 ms

icon-auto-assign.png

icon-auto-assign.png

232 ms

icon-sla-timer.png

icon-sla-timer.png

108 ms

icon-design-green-50.png

icon-design-green-50.png

126 ms

icon-github-50.png

icon-github-50.png

162 ms

icon-support.png

icon-support.png

310 ms

download-easy-digital-downloads-600x450.jpg

download-easy-digital-downloads-600x450.jpg

358 ms

download-email-support-600x450.jpg

download-email-support-600x450.jpg

200 ms

download-kbs-woo-600x450.jpg

download-kbs-woo-600x450.jpg

241 ms

Accessibility Review

kb-support.com accessibility score

96

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Best Practices

kb-support.com best practices score

83

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

User Experience

Impact

Issue

High

Serves images with low resolution

General

Impact

Issue

Low

Detected JavaScript libraries

SEO Factors

kb-support.com SEO score

93

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Links do not have descriptive text

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Kb-support.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Kb-support.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

kb-support.com

Open Graph data is detected on the main page of Kb Support. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: