Tools & Wizards About Us
live-supporter.com screenshot

Report Summary

  • 99

    Performance

    Renders faster than
    96% of other websites

  • 61

    Accessibility

    Visual factors better than
    that of 27% of websites

  • 58

    Best Practices

    More advanced features
    available than in
    20% of websites

  • 69

    SEO

    Google-friendlier than
    28% of websites

live-supporter.com

Online Live Support, Live Support Chat und Live Help Desk Software, inklusive Web-Controlling & E-Marketing

Page Load Speed

1.2 sec in total

First Response

292 ms

Resources Loaded

859 ms

Page Rendered

72 ms

live-supporter.com screenshot

About Website

Welcome to live-supporter.com homepage info - get ready to check Live Support Er best content right away, or after learning these important things about live-supporter.com

Live-Supporter liefert weltweit die bevorzugte Online-Beratung für Unternehmen, die sich auf die korrekte Liveabwicklung ihrer Geschäftsvorgänge über das Internet verlassen wollen. Live-Supporter mach...

Visit live-supporter.com

Key Findings

We analyzed Live-supporter.com page load time and found that the first response time was 292 ms and then it took 931 ms to load all DOM resources and completely render a web page. This is quite a good result, as only 20% of websites can load faster.

Performance Metrics

live-supporter.com performance score

99

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value1.4 s

97/100

10%

LCP (Largest Contentful Paint)

Value2.0 s

97/100

25%

SI (Speed Index)

Value1.5 s

100/100

10%

TBT (Total Blocking Time)

Value0 ms

100/100

30%

CLS (Cumulative Layout Shift)

Value0

100/100

15%

TTI (Time to Interactive)

Value1.4 s

100/100

10%

Network Requests Diagram

live-supporter.com

292 ms

cornertrust.js

39 ms

support.css

113 ms

ol.gif

182 ms

space_oben.gif

229 ms

Our browser made a total of 18 requests to load all elements on the main page. We found that 94% of them (17 requests) were addressed to the original Live-supporter.com, 6% (1 request) were made to Secure.comodo.net. The less responsive or slowest element that took the longest time to load (523 ms) belongs to the original domain Live-supporter.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 16.7 kB (44%)

Content Size

37.7 kB

After Optimization

21.0 kB

  • HTML
  • Images
  • CSS

In fact, the total size of Live-supporter.com main page is 37.7 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. Only 5% of websites need less resources to load. Images take 19.4 kB which makes up the majority of the site volume.

HTML Optimization

-79%

Potential reduce by 6.2 kB

  • Original 7.9 kB
  • After minification 7.6 kB
  • After compression 1.7 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 6.2 kB or 79% of the original size.

Image Optimization

-5%

Potential reduce by 1.0 kB

  • Original 19.4 kB
  • After minification 18.4 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Live Support Er images are well optimized though.

CSS Optimization

-91%

Potential reduce by 9.4 kB

  • Original 10.3 kB
  • After minification 8.2 kB
  • After compression 918 B

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Live-supporter.com needs all CSS files to be minified and compressed as it can save up to 9.4 kB or 91% of the original size.

Requests Breakdown

Number of requests can be reduced by 12 (75%)

Requests Now

16

After Optimization

4

  • Images
  • CSS

The browser has sent 16 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Live Support Er. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests and as a result speed up the page load time.

Network Requests Diagram

live-supporter.com

live-supporter.com

292 ms

cornertrust.js

cornertrust.js

39 ms

support.css

support.css

113 ms

ol.gif

ol.gif

182 ms

space_oben.gif

space_oben.gif

229 ms

or.gif

or.gif

230 ms

logo.jpg

logo.jpg

326 ms

haus.gif

haus.gif

231 ms

werkzeug.gif

werkzeug.gif

231 ms

sitemap.gif

sitemap.gif

290 ms

kontakt.gif

kontakt.gif

315 ms

nav_l.gif

nav_l.gif

317 ms

nav_strich_l.gif

nav_strich_l.gif

330 ms

nav_strich_h.gif

nav_strich_h.gif

330 ms

button_strich.gif

button_strich.gif

399 ms

space.gif

space.gif

419 ms

header_muster.gif

header_muster.gif

523 ms

oben.gif

oben.gif

364 ms

Accessibility Review

live-supporter.com accessibility score

61

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Internationalization and localization

These are opportunities to improve the interpretation of your content by users in different locales.

Impact

Issue

High

<html> element does not have a [lang] attribute

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Image elements do not have [alt] attributes

Best Practices

live-supporter.com best practices score

58

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

User Experience

Impact

Issue

High

Displays images with incorrect aspect ratio

High

Serves images with low resolution

General

Impact

Issue

High

Browser errors were logged to the console

SEO Factors

live-supporter.com SEO score

69

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Image elements do not have [alt] attributes

Language and Encoding

  • Language Detected

    DE

  • Language Claimed

    DE

  • Encoding

    ISO-8859-1

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Live-supporter.com can be misinterpreted by Google and other search engines. Our service has detected that German is used on the page, and it matches the claimed language. Our system also found out that Live-supporter.com main page’s claimed encoding is iso-8859-1. Changing it to UTF-8 can be a good choice, as this format is commonly used for encoding all over the web and thus their visitors won’t have any troubles with symbol transcription or reading.

Social Sharing Optimization

live-supporter.com

Open Graph description is not detected on the main page of Live Support Er. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: