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Report Summary

  • 77

    Performance

    Renders faster than
    85% of other websites

  • 81

    Accessibility

    Visual factors better than
    that of 51% of websites

  • 50

    Best Practices

    More advanced features
    available than in
    19% of websites

  • 54

    SEO

    Google-friendlier than
    19% of websites

livecustomercare.com

Internet Marketing | SitoVivo

Page Load Speed

1.9 sec in total

First Response

230 ms

Resources Loaded

1.5 sec

Page Rendered

104 ms

livecustomercare.com screenshot

About Website

Welcome to livecustomercare.com homepage info - get ready to check Livecustomercare best content right away, or after learning these important things about livecustomercare.com

Consultancy, strategies and tools for one-to-one internet marketing. Integrated Marketing Suite: LiveCustomerCare, User Statistics, Email Marketing, Web Analytics

Visit livecustomercare.com

Key Findings

We analyzed Livecustomercare.com page load time and found that the first response time was 230 ms and then it took 1.6 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 35% of websites can load faster.

Performance Metrics

livecustomercare.com performance score

77

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value2.4 s

72/100

10%

LCP (Largest Contentful Paint)

Value3.5 s

63/100

25%

SI (Speed Index)

Value2.9 s

95/100

10%

TBT (Total Blocking Time)

Value320 ms

76/100

30%

CLS (Cumulative Layout Shift)

Value0.005

100/100

15%

TTI (Time to Interactive)

Value5.9 s

65/100

10%

Network Requests Diagram

livecustomercare.com

230 ms

livecustomercare.com

413 ms

stile.css

97 ms

jquery-1.7.1.min.js

288 ms

jquery.fancybox.css

286 ms

Our browser made a total of 53 requests to load all elements on the main page. We found that 70% of them (37 requests) were addressed to the original Livecustomercare.com, 8% (4 requests) were made to Fonts.gstatic.com and 6% (3 requests) were made to Gstatic.com. The less responsive or slowest element that took the longest time to load (573 ms) belongs to the original domain Livecustomercare.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 51.6 kB (33%)

Content Size

155.0 kB

After Optimization

103.4 kB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Livecustomercare.com main page is 155.0 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 25% of websites need less resources to load. Javascripts take 63.1 kB which makes up the majority of the site volume.

HTML Optimization

-84%

Potential reduce by 49.0 kB

  • Original 58.3 kB
  • After minification 44.0 kB
  • After compression 9.3 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 14.3 kB, which is 25% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 49.0 kB or 84% of the original size.

Image Optimization

-2%

Potential reduce by 584 B

  • Original 29.8 kB
  • After minification 29.2 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Livecustomercare images are well optimized though.

JavaScript Optimization

-3%

Potential reduce by 1.9 kB

  • Original 63.1 kB
  • After minification 63.1 kB
  • After compression 61.2 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

CSS Optimization

-4%

Potential reduce by 148 B

  • Original 3.7 kB
  • After minification 3.7 kB
  • After compression 3.6 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Livecustomercare.com has all CSS files already compressed.

Requests Breakdown

Number of requests can be reduced by 22 (49%)

Requests Now

45

After Optimization

23

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 45 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Livecustomercare. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 9 to 1 for JavaScripts and from 5 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

livecustomercare.com

livecustomercare.com

230 ms

livecustomercare.com

livecustomercare.com

413 ms

stile.css

stile.css

97 ms

jquery-1.7.1.min.js

jquery-1.7.1.min.js

288 ms

jquery.fancybox.css

jquery.fancybox.css

286 ms

jquery.fancybox.pack.js

jquery.fancybox.pack.js

295 ms

sv-cookies.js

sv-cookies.js

298 ms

validate_form.js

validate_form.js

245 ms

validate_form.js

validate_form.js

448 ms

api.js

api.js

39 ms

css

css

37 ms

JavaScript2

JavaScript2

232 ms

urchin.js

urchin.js

18 ms

JavaScript2

JavaScript2

415 ms

logo_01.gif

logo_01.gif

97 ms

flag_ita.jpg

flag_ita.jpg

98 ms

spacer.gif

spacer.gif

136 ms

logo_02.gif

logo_02.gif

98 ms

slogan.gif

slogan.gif

96 ms

linee_big.jpg

linee_big.jpg

192 ms

anello_big.gif

anello_big.gif

191 ms

sfondo_01.gif

sfondo_01.gif

194 ms

sfondo_02.gif

sfondo_02.gif

195 ms

ombra_01.gif

ombra_01.gif

255 ms

ombra_02.gif

ombra_02.gif

286 ms

bg_01.gif

bg_01.gif

285 ms

bg_02.gif

bg_02.gif

288 ms

fb_06_chi-siamo_expert_185x120.gif

fb_06_chi-siamo_expert_185x120.gif

292 ms

sv_06_icona-assistenza_125x50_st.gif

sv_06_icona-assistenza_125x50_st.gif

292 ms

sv_home_partenrship_sfondo.jpg

sv_home_partenrship_sfondo.jpg

340 ms

sv_home_partenrship_img_piccola.gif

sv_home_partenrship_img_piccola.gif

379 ms

sfondo_suite.jpg

sfondo_suite.jpg

475 ms

06_home_ao.gif

06_home_ao.gif

383 ms

freccia.gif

freccia.gif

389 ms

continua_suite.gif

continua_suite.gif

389 ms

06_home_si.gif

06_home_si.gif

439 ms

06_home_em.gif

06_home_em.gif

473 ms

06_home_wmi.gif

06_home_wmi.gif

478 ms

flash_logo.gif

flash_logo.gif

485 ms

imgpsh_fullsize_default.png

imgpsh_fullsize_default.png

485 ms

06_home_association.gif

06_home_association.gif

539 ms

linee_small.jpg

linee_small.jpg

568 ms

anello_small.gif

anello_small.gif

568 ms

spaziatore.gif

spaziatore.gif

573 ms

recaptcha__en.js

recaptcha__en.js

53 ms

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsjZ0B4gaVcUwaEQXjM.ttf

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsjZ0B4gaVcUwaEQXjM.ttf

57 ms

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsg-1x4gaVcUwaEQXjM.ttf

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsg-1x4gaVcUwaEQXjM.ttf

58 ms

fallback

fallback

22 ms

fallback__ltr.css

fallback__ltr.css

4 ms

css

css

34 ms

logo_48.png

logo_48.png

3 ms

KFOmCnqEu92Fr1Mu4mxPKTU1Kg.ttf

KFOmCnqEu92Fr1Mu4mxPKTU1Kg.ttf

4 ms

KFOlCnqEu92Fr1MmEU9fBBc9AMP6lQ.ttf

KFOlCnqEu92Fr1MmEU9fBBc9AMP6lQ.ttf

8 ms

Accessibility Review

livecustomercare.com accessibility score

81

Accessibility Issues

Internationalization and localization

These are opportunities to improve the interpretation of your content by users in different locales.

Impact

Issue

High

<html> element does not have a [lang] attribute

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Image elements do not have [alt] attributes

High

Links do not have a discernible name

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

Some elements have a [tabindex] value greater than 0

Best Practices

livecustomercare.com best practices score

50

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

User Experience

Impact

Issue

High

Serves images with low resolution

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

High

Issues were logged in the Issues panel in Chrome Devtools

SEO Factors

livecustomercare.com SEO score

54

Search Engine Optimization Advices

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

High

robots.txt is not valid

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Image elements do not have [alt] attributes

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    ISO-8859-1

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Livecustomercare.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Livecustomercare.com main page’s claimed encoding is iso-8859-1. Changing it to UTF-8 can be a good choice, as this format is commonly used for encoding all over the web and thus their visitors won’t have any troubles with symbol transcription or reading.

Social Sharing Optimization

livecustomercare.com

Open Graph description is not detected on the main page of Livecustomercare. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: