Tools & Wizards About Us
service.mattel.com screenshot

Report Summary

  • 58

    Performance

    Renders faster than
    74% of other websites

  • 87

    Accessibility

    Visual factors better than
    that of 66% of websites

  • 67

    Best Practices

    More advanced features
    available than in
    24% of websites

  • 83

    SEO

    Google-friendlier than
    46% of websites

service.mattel.com

Mattel and Fisher-Price Customer Service - Contact Us

Page Load Speed

1.3 sec in total

First Response

248 ms

Resources Loaded

948 ms

Page Rendered

130 ms

service.mattel.com screenshot

About Website

Click here to check amazing Service Mattel content for United States. Otherwise, check out these important facts you probably never knew about service.mattel.com

Your source for Mattel and Fisher-Price instruction manuals, product registration, replacement parts, service information, and more.

Visit service.mattel.com

Key Findings

We analyzed Service.mattel.com page load time and found that the first response time was 248 ms and then it took 1.1 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 25% of websites can load faster.

Performance Metrics

service.mattel.com performance score

58

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value4.5 s

15/100

10%

LCP (Largest Contentful Paint)

Value5.9 s

14/100

25%

SI (Speed Index)

Value4.6 s

71/100

10%

TBT (Total Blocking Time)

Value90 ms

99/100

30%

CLS (Cumulative Layout Shift)

Value0.21

59/100

15%

TTI (Time to Interactive)

Value5.6 s

70/100

10%

Network Requests Diagram

service.mattel.com

248 ms

home.aspx

23 ms

cssSelect.js

11 ms

UIValidation.js

20 ms

nav.js

15 ms

Our browser made a total of 66 requests to load all elements on the main page. We found that 95% of them (63 requests) were addressed to the original Service.mattel.com, 2% (1 request) were made to Consent.truste.com and 2% (1 request) were made to Ssl.google-analytics.com. The less responsive or slowest element that took the longest time to load (401 ms) belongs to the original domain Service.mattel.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 774.0 kB (61%)

Content Size

1.3 MB

After Optimization

489.7 kB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Service.mattel.com main page is 1.3 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 50% of websites need less resources to load. Javascripts take 983.5 kB which makes up the majority of the site volume.

HTML Optimization

-79%

Potential reduce by 32.0 kB

  • Original 40.5 kB
  • After minification 33.2 kB
  • After compression 8.5 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 7.3 kB, which is 18% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 32.0 kB or 79% of the original size.

Image Optimization

-9%

Potential reduce by 17.3 kB

  • Original 185.6 kB
  • After minification 168.3 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Service Mattel images are well optimized though.

JavaScript Optimization

-69%

Potential reduce by 679.1 kB

  • Original 983.5 kB
  • After minification 749.8 kB
  • After compression 304.4 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 679.1 kB or 69% of the original size.

CSS Optimization

-84%

Potential reduce by 45.6 kB

  • Original 54.0 kB
  • After minification 40.0 kB
  • After compression 8.4 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Service.mattel.com needs all CSS files to be minified and compressed as it can save up to 45.6 kB or 84% of the original size.

Requests Breakdown

Number of requests can be reduced by 22 (34%)

Requests Now

64

After Optimization

42

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 64 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Service Mattel. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 23 to 1 for JavaScripts and as a result speed up the page load time.

Network Requests Diagram

service.mattel.com

service.mattel.com

248 ms

home.aspx

home.aspx

23 ms

cssSelect.js

cssSelect.js

11 ms

UIValidation.js

UIValidation.js

20 ms

nav.js

nav.js

15 ms

webtrends_CSR_US.js

webtrends_CSR_US.js

20 ms

ServiceNew.css

ServiceNew.css

19 ms

jquery-1.8.0.min.js

jquery-1.8.0.min.js

31 ms

cufon-yui.js

cufon-yui.js

30 ms

Bryant_Medium_500-Bryant_Bold_700.font.js

Bryant_Medium_500-Bryant_Bold_700.font.js

43 ms

css_browser_selector.js

css_browser_selector.js

54 ms

curvycorners.js

curvycorners.js

53 ms

WebResource.axd

WebResource.axd

111 ms

ScriptResource.axd

ScriptResource.axd

61 ms

ScriptResource.axd

ScriptResource.axd

61 ms

ScriptResource.axd

ScriptResource.axd

61 ms

ScriptResource.axd

ScriptResource.axd

64 ms

ScriptResource.axd

ScriptResource.axd

62 ms

ScriptResource.axd

ScriptResource.axd

74 ms

ScriptResource.axd

ScriptResource.axd

62 ms

ScriptResource.axd

ScriptResource.axd

63 ms

ScriptResource.axd

ScriptResource.axd

68 ms

WebResource.axd

WebResource.axd

63 ms

notice

notice

231 ms

_Incapsula_Resource

_Incapsula_Resource

73 ms

__utm.gif

__utm.gif

48 ms

quantum-mattel.js

quantum-mattel.js

46 ms

bkgd.jpg

bkgd.jpg

18 ms

header_bkgd.jpg

header_bkgd.jpg

15 ms

HeaderLogo_new.png

HeaderLogo_new.png

17 ms

FP_SafeStart_Logo_Banner.png

FP_SafeStart_Logo_Banner.png

19 ms

contactUs.png

contactUs.png

20 ms

international.png

international.png

24 ms

ProductSupport.png

ProductSupport.png

23 ms

RecallSafety.png

RecallSafety.png

23 ms

Promotions.png

Promotions.png

25 ms

playback.png

playback.png

24 ms

search-bar.png

search-bar.png

27 ms

search_mag.jpg

search_mag.jpg

218 ms

service_mattel_com_logos_AG.jpg

service_mattel_com_logos_AG.jpg

28 ms

service_mattel_com_logos_BB.jpg

service_mattel_com_logos_BB.jpg

27 ms

service_mattel_com_logos_BBSig.jpg

service_mattel_com_logos_BBSig.jpg

28 ms

service_mattel_com_logos_FP.jpg

service_mattel_com_logos_FP.jpg

31 ms

service_mattel_com_logos_HW.jpg

service_mattel_com_logos_HW.jpg

32 ms

service_mattel_com_logos_HWC.jpg

service_mattel_com_logos_HWC.jpg

249 ms

service_mattel_com_logos_MATShop.jpg

service_mattel_com_logos_MATShop.jpg

31 ms

MEGA_SGFY22_Logo_MEGA_RGB.png

MEGA_SGFY22_Logo_MEGA_RGB.png

41 ms

service_mattel_com_logos_TF.jpg

service_mattel_com_logos_TF.jpg

34 ms

topics_bkgd.jpg

topics_bkgd.jpg

238 ms

heading_support.gif

heading_support.gif

60 ms

support_registration.gif

support_registration.gif

59 ms

support_instruction.gif

support_instruction.gif

84 ms

support_faq.gif

support_faq.gif

59 ms

support_parts.png

support_parts.png

60 ms

support_pw.png

support_pw.png

60 ms

support_tech.png

support_tech.png

60 ms

heading_promotions.gif

heading_promotions.gif

295 ms

offers.gif

offers.gif

61 ms

link-alerts.gif

link-alerts.gif

62 ms

link-survey.gif

link-survey.gif

62 ms

link-corp.gif

link-corp.gif

401 ms

facebook_logo.png

facebook_logo.png

99 ms

Twitter_Logo.png

Twitter_Logo.png

105 ms

pinterest_Logo.png

pinterest_Logo.png

115 ms

youtube_Logo.png

youtube_Logo.png

109 ms

_Incapsula_Resource

_Incapsula_Resource

56 ms

Accessibility Review

service.mattel.com accessibility score

87

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Internationalization and localization

These are opportunities to improve the interpretation of your content by users in different locales.

Impact

Issue

High

<html> element does not have a [lang] attribute

Best practices

These items highlight common accessibility best practices.

Impact

Issue

High

[user-scalable="no"] is used in the <meta name="viewport"> element or the [maximum-scale] attribute is less than 5.

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

Some elements have a [tabindex] value greater than 0

Best Practices

service.mattel.com best practices score

67

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

User Experience

Impact

Issue

High

Serves images with low resolution

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

SEO Factors

service.mattel.com SEO score

83

Search Engine Optimization Advices

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document doesn't use legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    N/A

  • Encoding

    N/A

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Service.mattel.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and neither this language nor any other was claimed in <html> or <meta> tags. Our system also found out that Service.mattel.com main page’s claimed encoding is . Changing it to UTF-8 can be a good choice, as this format is commonly used for encoding all over the web and thus their visitors won’t have any troubles with symbol transcription or reading.

Social Sharing Optimization

service.mattel.com

Open Graph description is not detected on the main page of Service Mattel. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: