If you are writing help information for your company’s software, the chances are you’re authoring in HTML then compiling into a help file. Is the HTML you are writing accessible? If the help system itself accessible? For anyone who finds themselves in this situation, it might be worth a look at RoboHelp X3, the help-authoring product from eHelp. The new product claims to generate Section 508 compliant help content.
“… WebHelp enables you to build platform-independent help systems, Section 508-compliant help, and intranet content. Section 508 compatibility is included with all the help output options, but I was especially happy to see it as part of WebHelp”