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hello.olark.com screenshot

Report Summary

  • 30

    Performance

    Renders faster than
    50% of other websites

  • 95

    Accessibility

    Visual factors better than
    that of 86% of websites

  • 83

    Best Practices

    More advanced features
    available than in
    55% of websites

  • 93

    SEO

    Google-friendlier than
    83% of websites

hello.olark.com

Olark

Page Load Speed

2.1 sec in total

First Response

231 ms

Resources Loaded

1.1 sec

Page Rendered

729 ms

hello.olark.com screenshot

About Website

Click here to check amazing Hello Olark content for United States. Otherwise, check out these important facts you probably never knew about hello.olark.com

Accessible live chat and chatbot software for sales, marketing and customer support on your website. Start talking to your customers today!

Visit hello.olark.com

Key Findings

We analyzed Hello.olark.com page load time and found that the first response time was 231 ms and then it took 1.8 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 35% of websites can load faster.

Performance Metrics

hello.olark.com performance score

30

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value4.8 s

11/100

10%

LCP (Largest Contentful Paint)

Value6.3 s

10/100

25%

SI (Speed Index)

Value4.9 s

65/100

10%

TBT (Total Blocking Time)

Value1,570 ms

13/100

30%

CLS (Cumulative Layout Shift)

Value0

100/100

15%

TTI (Time to Interactive)

Value16.7 s

5/100

10%

Network Requests Diagram

www.olark.com

231 ms

rhis-sublime-site.48716382e.min.css

49 ms

jquery-3.5.1.min.dc5e7f18c8.js

31 ms

rhis-sublime-site.84dd1147d.js

76 ms

cookie-consent.js

34 ms

Our browser made a total of 42 requests to load all elements on the main page. We found that 0% of them (0 request) were addressed to the original Hello.olark.com, 17% (7 requests) were made to Static.olark.com and 5% (2 requests) were made to Dev.visualwebsiteoptimizer.com. The less responsive or slowest element that took the longest time to load (314 ms) relates to the external source Cdn.segment.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 135.2 kB (40%)

Content Size

339.7 kB

After Optimization

204.4 kB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Hello.olark.com main page is 339.7 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 75% of websites need less resources to load and that’s why Accessify’s recommendations for optimization and resource minification can be helpful for this project. Images take 189.5 kB which makes up the majority of the site volume.

HTML Optimization

-77%

Potential reduce by 40.0 kB

  • Original 51.9 kB
  • After minification 51.7 kB
  • After compression 11.9 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 40.0 kB or 77% of the original size.

Image Optimization

-37%

Potential reduce by 69.6 kB

  • Original 189.5 kB
  • After minification 119.9 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Obviously, Hello Olark needs image optimization as it can save up to 69.6 kB or 37% of the original volume. The most popular and efficient tools for JPEG and PNG image optimization are Jpegoptim and PNG Crush.

JavaScript Optimization

-38%

Potential reduce by 25.6 kB

  • Original 66.7 kB
  • After minification 66.5 kB
  • After compression 41.0 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 25.6 kB or 38% of the original size.

CSS Optimization

-0%

Potential reduce by 0 B

  • Original 31.6 kB
  • After minification 31.6 kB
  • After compression 31.6 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Hello.olark.com has all CSS files already compressed.

Requests Breakdown

Number of requests can be reduced by 13 (34%)

Requests Now

38

After Optimization

25

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 38 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Hello Olark. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 14 to 1 for JavaScripts and as a result speed up the page load time.

Network Requests Diagram

www.olark.com

www.olark.com

231 ms

rhis-sublime-site.48716382e.min.css

rhis-sublime-site.48716382e.min.css

49 ms

jquery-3.5.1.min.dc5e7f18c8.js

jquery-3.5.1.min.dc5e7f18c8.js

31 ms

rhis-sublime-site.84dd1147d.js

rhis-sublime-site.84dd1147d.js

76 ms

cookie-consent.js

cookie-consent.js

34 ms

form-124.js

form-124.js

75 ms

j.php

j.php

42 ms

6633e36dd87b8cf67a0b0e22_Olark_poppins_white.svg

6633e36dd87b8cf67a0b0e22_Olark_poppins_white.svg

42 ms

6481ff76b5ff5f59a69087d3_blind_user_illustration.webp

6481ff76b5ff5f59a69087d3_blind_user_illustration.webp

126 ms

6481f830724105fa6fcbb495_accessibility_illustration_2x.webp

6481f830724105fa6fcbb495_accessibility_illustration_2x.webp

26 ms

6470d202041bb767ea2e2698_2023_Olark_WCAG-2%202.svg

6470d202041bb767ea2e2698_2023_Olark_WCAG-2%202.svg

123 ms

647a678f28e918e69c9ebdda_greensquiggle.webp

647a678f28e918e69c9ebdda_greensquiggle.webp

128 ms

6470e10585072710b11d0347_handicon.webp

6470e10585072710b11d0347_handicon.webp

125 ms

6488ec387c1ca596f7cc96e7_originalpro.webp

6488ec387c1ca596f7cc96e7_originalpro.webp

125 ms

6488ec9b646e7274f09c1cf6_originalSMS.webp

6488ec9b646e7274f09c1cf6_originalSMS.webp

126 ms

6481fec150a2b373bc8de3b3_AI_Illustration.webp

6481fec150a2b373bc8de3b3_AI_Illustration.webp

129 ms

6481fed6ec8eb2298374a8ac_integrations_illustration.webp

6481fed6ec8eb2298374a8ac_integrations_illustration.webp

130 ms

6481feeed4c4cfd84d6fe31f_team_illustration.webp

6481feeed4c4cfd84d6fe31f_team_illustration.webp

130 ms

6480a7648e717af6934b4b7b_creative_bag_testimonial.webp

6480a7648e717af6934b4b7b_creative_bag_testimonial.webp

127 ms

6480b17e8b3db6d220f16200_lauren_rotman_creativebag.webp

6480b17e8b3db6d220f16200_lauren_rotman_creativebag.webp

128 ms

6480d022d1be2ab54eaef802_U_MT_testimonial.webp

6480d022d1be2ab54eaef802_U_MT_testimonial.webp

132 ms

6480d311643c24b582b9789e_Joe_Hickman_UMT.webp

6480d311643c24b582b9789e_Joe_Hickman_UMT.webp

131 ms

6542ba9c7dde913856a535d1_fenetechautomation.webp

6542ba9c7dde913856a535d1_fenetechautomation.webp

131 ms

646d3c494b3d75dd994208ee_support-dark.svg

646d3c494b3d75dd994208ee_support-dark.svg

132 ms

6633d97bc26b66fa20f8ae32_Olark_Poppins_underline-02%20(1).png

6633d97bc26b66fa20f8ae32_Olark_Poppins_underline-02%20(1).png

224 ms

6633d755970dafc3e4f795ae_B-Corp-Logo-Black-RGB.svg

6633d755970dafc3e4f795ae_B-Corp-Logo-Black-RGB.svg

133 ms

loader.js

loader.js

4 ms

insight.min.js

insight.min.js

122 ms

app.js

app.js

6 ms

9353-431-10-4341.js

9353-431-10-4341.js

17 ms

v.gif

v.gif

87 ms

c

c

170 ms

application2.js

application2.js

21 ms

646f97f5f83888fc94277664_Gibson-Regular.otf

646f97f5f83888fc94277664_Gibson-Regular.otf

296 ms

646f97efbe2579248b7f8367_Gibson-Bold.otf

646f97efbe2579248b7f8367_Gibson-Bold.otf

309 ms

9BAAAAAQAAAAFtwAAAAAAAAAKABQAHgAyAEYAjACiAL4BFgE2AY4AAAABAAAADAA8AAMAAAAAAAIAAAAAAAAAAAAAAAAAAAAAAAAADgCuAAEAAAAAAAEADQAAAAEAAAAAAAIABwCWAAEAAAAAAAMADQBIAAEAAAAAAAQADQCrAAEAAAAAAAUACwAnAAEAAAAAAAYADQBvAAEAAAAAAAoAGgDSAAMAAQQJAAEAGgANAAMAAQQJAAIADgCdAAMAAQQJAAMAGgBVAAMAAQQJAAQAGgC4AAMAAQQJAAUAFgAyAAMAAQQJAAYAGgB8AAMAAQQJAAoANADsd2ViZmxvdy1pY29ucwB3AGUAYgBmAGwAbwB3AC0AaQBjAG8AbgBzVmVyc2lvbiAxLjAAVgBlAHIAcwBpAG8AbgAgADEALgAwd2ViZmxvdy1pY29ucwB3AGUAYgBmAGwAbwB3AC0AaQBjAG8AbgBzd2ViZmxvdy1pY29ucwB3AGUAYgBmAGwAbwB3AC0AaQBjAG8AbgBzUmVndWxhcgBSAGUAZwB1AGwAYQByd2ViZmxvdy1pY29ucwB3AGUAYgBmAGwAbwB3AC0AaQBjAG8AbgBzRm9udCBnZW5lcmF0ZWQgYnkgSWNvTW9vbi4ARgBvAG4AdAAgAGcAZQBuAGUAcgBhAHQAZQBkACAAYgB5ACAASQBjAG8ATQBvAG8AbgAuAAAAAwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA==

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

6 ms

insight_tag_errors.gif

insight_tag_errors.gif

220 ms

storage.html

storage.html

3 ms

storage.js

storage.js

3 ms

visits

visits

98 ms

analytics.min.js

analytics.min.js

314 ms

log.png

log.png

110 ms

Accessibility Review

hello.olark.com accessibility score

95

Accessibility Issues

ARIA

These are opportunities to improve the usage of ARIA in your application which may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

[aria-hidden="true"] elements contain focusable descendents

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Links do not have a discernible name

Best Practices

hello.olark.com best practices score

83

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

High

Missing source maps for large first-party JavaScript

SEO Factors

hello.olark.com SEO score

93

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Links do not have descriptive text

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Hello.olark.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Hello.olark.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

hello.olark.com

Open Graph data is detected on the main page of Hello Olark. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: