Tools & Wizards About Us
re-desk.com screenshot

Report Summary

  • 32

    Performance

    Renders faster than
    52% of other websites

  • 82

    Accessibility

    Visual factors better than
    that of 52% of websites

  • 58

    Best Practices

    More advanced features
    available than in
    20% of websites

  • 62

    SEO

    Google-friendlier than
    23% of websites

re-desk.com

Ticketing system | Help Desk Support Software For Small Business

Page Load Speed

3.6 sec in total

First Response

365 ms

Resources Loaded

2.6 sec

Page Rendered

657 ms

re-desk.com screenshot

About Website

Visit re-desk.com now to see the best up-to-date Re Desk content for Russia and also check out these interesting facts you probably never knew about re-desk.com

Ticketing system or customer service Help Desk Support PHP Software open source for small business or ecommerce online store, best retail service desk solution for it support, free trial

Visit re-desk.com

Key Findings

We analyzed Re-desk.com page load time and found that the first response time was 365 ms and then it took 3.3 sec to load all DOM resources and completely render a web page. This is a poor result, as 60% of websites can load faster.

Performance Metrics

re-desk.com performance score

32

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value4.5 s

15/100

10%

LCP (Largest Contentful Paint)

Value9.7 s

0/100

25%

SI (Speed Index)

Value6.0 s

46/100

10%

TBT (Total Blocking Time)

Value620 ms

48/100

30%

CLS (Cumulative Layout Shift)

Value0.185

66/100

15%

TTI (Time to Interactive)

Value11.2 s

20/100

10%

Network Requests Diagram

re-desk.com

365 ms

www.re-desk.com

465 ms

css

34 ms

style_c_0236c87c1a26f5213086a8a25c9ce639.css

237 ms

jquery.min.js

321 ms

Our browser made a total of 54 requests to load all elements on the main page. We found that 63% of them (34 requests) were addressed to the original Re-desk.com, 11% (6 requests) were made to Apis.google.com and 6% (3 requests) were made to Fonts.gstatic.com. The less responsive or slowest element that took the longest time to load (1 sec) relates to the external source Developers.google.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 84.8 kB (11%)

Content Size

749.5 kB

After Optimization

664.8 kB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Re-desk.com main page is 749.5 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 55% of websites need less resources to load. Images take 475.6 kB which makes up the majority of the site volume.

HTML Optimization

-74%

Potential reduce by 32.2 kB

  • Original 43.6 kB
  • After minification 41.6 kB
  • After compression 11.4 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 32.2 kB or 74% of the original size.

Image Optimization

-6%

Potential reduce by 29.5 kB

  • Original 475.6 kB
  • After minification 446.1 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Re Desk images are well optimized though.

JavaScript Optimization

-0%

Potential reduce by 449 B

  • Original 169.5 kB
  • After minification 169.5 kB
  • After compression 169.1 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

CSS Optimization

-37%

Potential reduce by 22.6 kB

  • Original 60.8 kB
  • After minification 60.8 kB
  • After compression 38.2 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Re-desk.com needs all CSS files to be minified and compressed as it can save up to 22.6 kB or 37% of the original size.

Requests Breakdown

Number of requests can be reduced by 22 (48%)

Requests Now

46

After Optimization

24

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 46 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Re Desk. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 18 to 1 for JavaScripts and as a result speed up the page load time.

Network Requests Diagram

re-desk.com

re-desk.com

365 ms

www.re-desk.com

www.re-desk.com

465 ms

css

css

34 ms

style_c_0236c87c1a26f5213086a8a25c9ce639.css

style_c_0236c87c1a26f5213086a8a25c9ce639.css

237 ms

jquery.min.js

jquery.min.js

321 ms

jquery-ui.custom.min.js

jquery-ui.custom.min.js

447 ms

tooltip.min.js

tooltip.min.js

233 ms

_empty.editor.js

_empty.editor.js

232 ms

core.js

core.js

350 ms

ajax.js

ajax.js

348 ms

func.js

func.js

348 ms

slider.js

slider.js

347 ms

menu_arrow.gif

menu_arrow.gif

122 ms

h-banner-img-22.gif

h-banner-img-22.gif

162 ms

spacer.gif

spacer.gif

122 ms

customer-help-desk-software.jpg

customer-help-desk-software.jpg

472 ms

e-screen-1.jpg

e-screen-1.jpg

162 ms

e-screen-2.jpg

e-screen-2.jpg

121 ms

e-screen-3.jpg

e-screen-3.jpg

243 ms

re-desk-help-desk-awards.png

re-desk-help-desk-awards.png

703 ms

helpdesk-software-responsive.jpg

helpdesk-software-responsive.jpg

341 ms

star_full.png

star_full.png

247 ms

gplus.png

gplus.png

247 ms

facebook_icon.gif

facebook_icon.gif

362 ms

twitter.gif

twitter.gif

362 ms

cart.png

cart.png

343 ms

central_bg.png

central_bg.png

426 ms

h-banner-bg-11.png

h-banner-bg-11.png

449 ms

m-icons-sprite.png

m-icons-sprite.png

452 ms

comments_arrow.png

comments_arrow.png

459 ms

footer_line.png

footer_line.png

531 ms

button_sprite.png

button_sprite.png

562 ms

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsjZ0B4gaVcUwaEQXjM.ttf

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsjZ0B4gaVcUwaEQXjM.ttf

65 ms

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsiH0B4gaVcUwaEQXjM.ttf

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsiH0B4gaVcUwaEQXjM.ttf

70 ms

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsg-1x4gaVcUwaEQXjM.ttf

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsg-1x4gaVcUwaEQXjM.ttf

95 ms

platform.js

platform.js

92 ms

transparent_black_bg.png

transparent_black_bg.png

515 ms

ga.js

ga.js

20 ms

watch.js

watch.js

13 ms

fbevents.js

fbevents.js

55 ms

index.php

index.php

730 ms

all.js

all.js

75 ms

__utm.gif

__utm.gif

46 ms

all.js

all.js

19 ms

cb=gapi.loaded_0

cb=gapi.loaded_0

10 ms

cb=gapi.loaded_1

cb=gapi.loaded_1

52 ms

fastbutton

fastbutton

48 ms

62 ms

postmessageRelay

postmessageRelay

74 ms

developers.google.com

developers.google.com

1048 ms

544727282-postmessagerelay.js

544727282-postmessagerelay.js

20 ms

rpc:shindig_random.js

rpc:shindig_random.js

14 ms

cb=gapi.loaded_0

cb=gapi.loaded_0

5 ms

print.css

print.css

113 ms

Accessibility Review

re-desk.com accessibility score

82

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

<frame> or <iframe> elements do not have a title

High

Form elements do not have associated labels

Best Practices

re-desk.com best practices score

58

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

User Experience

Impact

Issue

High

Serves images with low resolution

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

SEO Factors

re-desk.com SEO score

62

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Links do not have descriptive text

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Re-desk.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Re-desk.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

re-desk.com

Open Graph description is not detected on the main page of Re Desk. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: