Tools & Wizards About Us
reply.ai screenshot

Report Summary

  • 5

    Performance

    Renders faster than
    21% of other websites

  • 93

    Accessibility

    Visual factors better than
    that of 80% of websites

  • 83

    Best Practices

    More advanced features
    available than in
    55% of websites

  • 85

    SEO

    Google-friendlier than
    55% of websites

reply.ai

The AI-Powered Customer Service CRM Platform | Kustomer

Page Load Speed

4.1 sec in total

First Response

1.1 sec

Resources Loaded

2 sec

Page Rendered

1 sec

reply.ai screenshot

About Website

Welcome to reply.ai homepage info - get ready to check Reply best content for United States right away, or after learning these important things about reply.ai

With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

Visit reply.ai

Key Findings

We analyzed Reply.ai page load time and found that the first response time was 1.1 sec and then it took 3 sec to load all DOM resources and completely render a web page. This is a poor result, as 55% of websites can load faster.

Performance Metrics

reply.ai performance score

5

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value4.9 s

10/100

10%

LCP (Largest Contentful Paint)

Value43.7 s

0/100

25%

SI (Speed Index)

Value12.1 s

4/100

10%

TBT (Total Blocking Time)

Value2,200 ms

6/100

30%

CLS (Cumulative Layout Shift)

Value0.535

14/100

15%

TTI (Time to Interactive)

Value56.2 s

0/100

10%

Network Requests Diagram

www.kustomer.com

1081 ms

OtAutoBlock.js

74 ms

otSDKStub.js

85 ms

39950761.js

80 ms

jquery-ui.css

48 ms

Our browser made a total of 69 requests to load all elements on the main page. We found that 0% of them (0 request) were addressed to the original Reply.ai, 4% (3 requests) were made to Cookie-cdn.cookiepro.com and 3% (2 requests) were made to Ajax.googleapis.com. The less responsive or slowest element that took the longest time to load (1.1 sec) relates to the external source Kustomer.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 3.3 MB (47%)

Content Size

6.9 MB

After Optimization

3.7 MB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Reply.ai main page is 6.9 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. Only a small number of websites need less resources to load. Images take 6.5 MB which makes up the majority of the site volume.

HTML Optimization

-76%

Potential reduce by 93.8 kB

  • Original 123.1 kB
  • After minification 118.7 kB
  • After compression 29.3 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 93.8 kB or 76% of the original size.

Image Optimization

-48%

Potential reduce by 3.1 MB

  • Original 6.5 MB
  • After minification 3.4 MB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Obviously, Reply needs image optimization as it can save up to 3.1 MB or 48% of the original volume. The most popular and efficient tools for JPEG and PNG image optimization are Jpegoptim and PNG Crush.

JavaScript Optimization

-6%

Potential reduce by 5.7 kB

  • Original 101.7 kB
  • After minification 101.7 kB
  • After compression 96.0 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

CSS Optimization

-23%

Potential reduce by 45.4 kB

  • Original 197.6 kB
  • After minification 197.6 kB
  • After compression 152.2 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Reply.ai needs all CSS files to be minified and compressed as it can save up to 45.4 kB or 23% of the original size.

Requests Breakdown

Number of requests can be reduced by 26 (43%)

Requests Now

61

After Optimization

35

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 61 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Reply. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 23 to 1 for JavaScripts and from 5 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

www.kustomer.com

www.kustomer.com

1081 ms

OtAutoBlock.js

OtAutoBlock.js

74 ms

otSDKStub.js

otSDKStub.js

85 ms

39950761.js

39950761.js

80 ms

jquery-ui.css

jquery-ui.css

48 ms

master.min.css

master.min.css

29 ms

front-css.css

front-css.css

32 ms

new-flags.css

new-flags.css

36 ms

search-forms.css

search-forms.css

28 ms

jquery.min.js

jquery.min.js

53 ms

dx-hubspot-public.min.js

dx-hubspot-public.min.js

31 ms

js.cookie.js

js.cookie.js

41 ms

handl-utm-grabber.js

handl-utm-grabber.js

44 ms

front-js.js

front-js.js

44 ms

core.min.js

core.min.js

42 ms

tabs.min.js

tabs.min.js

42 ms

sticky-kit.js

sticky-kit.js

43 ms

headroom.min.js

headroom.min.js

47 ms

scripts.js

scripts.js

45 ms

navigation.js

navigation.js

46 ms

flexible-page.js

flexible-page.js

47 ms

embedded-player-sdk-v5.min.js

embedded-player-sdk-v5.min.js

75 ms

skip-link-focus-fix.js

skip-link-focus-fix.js

47 ms

weglot.min.js

weglot.min.js

61 ms

weglot-init.js

weglot-init.js

47 ms

formTracker.min.js

formTracker.min.js

51 ms

forms.js

forms.js

48 ms

widget.js

widget.js

44 ms

1699307e-b4a9-497a-83b2-83e7360f02ee.json

1699307e-b4a9-497a-83b2-83e7360f02ee.json

285 ms

homepage-hero-arc.svg

homepage-hero-arc.svg

202 ms

HeroImage_AI_4K_8.18.23_NoGlow.png

HeroImage_AI_4K_8.18.23_NoGlow.png

173 ms

amazon-1.svg

amazon-1.svg

143 ms

lululemon-1.svg

lululemon-1.svg

148 ms

skims-2.svg

skims-2.svg

150 ms

feastables-1.svg

feastables-1.svg

145 ms

priceline-1.svg

priceline-1.svg

152 ms

american-express.svg

american-express.svg

147 ms

glovo-1.svg

glovo-1.svg

153 ms

turo-1.svg

turo-1.svg

154 ms

hopper-1.svg

hopper-1.svg

156 ms

rappi-1.svg

rappi-1.svg

166 ms

waitr-1.svg

waitr-1.svg

158 ms

money-lion-1.svg

money-lion-1.svg

180 ms

untuckit-1.svg

untuckit-1.svg

160 ms

sweetgreen-2.svg

sweetgreen-2.svg

162 ms

nuts.com_-1.svg

nuts.com_-1.svg

163 ms

Rectangle-1071.svg

Rectangle-1071.svg

160 ms

homepage-customer-assist-Media-05-1_v2.gif

homepage-customer-assist-Media-05-1_v2.gif

181 ms

homepage-agent-assist-section-expand-4.gif

homepage-agent-assist-section-expand-4.gif

198 ms

CRM_homepage_final@2x.png

CRM_homepage_final@2x.png

182 ms

rsz_1rsz_2productpillars_proactivesupoortai_phonemock_v3.png

rsz_1rsz_2productpillars_proactivesupoortai_phonemock_v3.png

204 ms

Collections_Wicks_X-1.jpg

Collections_Wicks_X-1.jpg

172 ms

CaseStudies_makesy.svg

CaseStudies_makesy.svg

173 ms

GlovoImage-1.jpg

GlovoImage-1.jpg

175 ms

CaseStudies_Glovo.svg

CaseStudies_Glovo.svg

176 ms

HexcladFeaturedImage.png

HexcladFeaturedImage.png

183 ms

HC_Logo_Horizontal_Logo.jpg

HC_Logo_Horizontal_Logo.jpg

200 ms

head_2_2760x1000-scaled-1.jpeg

head_2_2760x1000-scaled-1.jpeg

201 ms

CaseStudies_UNTUCKit.svg

CaseStudies_UNTUCKit.svg

197 ms

demo-section-bg-darker.png

demo-section-bg-darker.png

185 ms

wgarrowdown.png

wgarrowdown.png

186 ms

MuseoSans_500-webfont.woff

MuseoSans_500-webfont.woff

187 ms

MuseoSans_300-webfont.woff

MuseoSans_300-webfont.woff

188 ms

MuseoSans_700-webfont.woff

MuseoSans_700-webfont.woff

202 ms

location

location

141 ms

MuseoSans_900-webfont.woff

MuseoSans_900-webfont.woff

99 ms

MuseoSans_700_Italic-webfont.woff

MuseoSans_700_Italic-webfont.woff

24 ms

MuseoSans_500_Italic-webfont.woff

MuseoSans_500_Italic-webfont.woff

25 ms

MuseoSans_300_Italic-webfont.woff

MuseoSans_300_Italic-webfont.woff

25 ms

Accessibility Review

reply.ai accessibility score

93

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

<frame> or <iframe> elements do not have a title

High

Links do not have a discernible name

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

Heading elements are not in a sequentially-descending order

Best Practices

reply.ai best practices score

83

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

High

Page has valid source maps

SEO Factors

reply.ai SEO score

85

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Links do not have descriptive text

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Reply.ai can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Reply.ai main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

reply.ai

Open Graph data is detected on the main page of Reply. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: