2 sec in total
242 ms
1.6 sec
147 ms
Visit support.rightnow.org now to see the best up-to-date Support Right Now content for United States and also check out these interesting facts you probably never knew about support.rightnow.org
Visit support.rightnow.orgWe analyzed Support.rightnow.org page load time and found that the first response time was 242 ms and then it took 1.8 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 35% of websites can load faster.
support.rightnow.org performance score
name
value
score
weighting
Value1.8 s
88/100
10%
Value2.9 s
82/100
25%
Value3.6 s
87/100
10%
Value1,440 ms
15/100
30%
Value0
100/100
15%
Value3.8 s
90/100
10%
242 ms
421 ms
191 ms
148 ms
178 ms
Our browser made a total of 30 requests to load all elements on the main page. We found that 23% of them (7 requests) were addressed to the original Support.rightnow.org, 60% (18 requests) were made to P4.zdassets.com and 10% (3 requests) were made to Zndsk.com. The less responsive or slowest element that took the longest time to load (547 ms) belongs to the original domain Support.rightnow.org.
Page size can be reduced by 1.9 MB (77%)
2.5 MB
569.1 kB
In fact, the total size of Support.rightnow.org main page is 2.5 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 50% of websites need less resources to load. Javascripts take 2.0 MB which makes up the majority of the site volume.
Potential reduce by 37.0 kB
HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 37.0 kB or 71% of the original size.
Potential reduce by 3.3 kB
Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Obviously, Support Right Now needs image optimization as it can save up to 3.3 kB or 22% of the original volume. The most popular and efficient tools for JPEG and PNG image optimization are Jpegoptim and PNG Crush.
Potential reduce by 1.5 MB
It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 1.5 MB or 76% of the original size.
Potential reduce by 405.0 kB
CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Support.rightnow.org needs all CSS files to be minified and compressed as it can save up to 405.0 kB or 86% of the original size.
Number of requests can be reduced by 19 (68%)
28
9
The browser has sent 28 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Support Right Now. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 10 to 1 for JavaScripts and from 6 to 1 for CSS and as a result speed up the page load time.
support.rightnow.org
242 ms
home
421 ms
global-0a70adca25728d65e168340373b2ee39.css
191 ms
end_user-2aa5e1d130b8b9b7de027df856e42691.css
148 ms
agent-b927ae1727d83aed65e1275c13a75d65.css
178 ms
admin-8c1a44f48d673c2fb2956eb6041bf5e9.css
153 ms
1454095926.css
163 ms
jquery-1.6.1-24e9320e19b7eb8c3644af7ceadf2b83.js
210 ms
1455834699-1-0.js
330 ms
bootstrap-5b4a38db5c8267ae84759fdb4aefbaa0.js
312 ms
node_pubsub_2-fb2c5c16357a6b60ba2d52cef6b5de49.js
207 ms
auto_included-2bc7d623038b999cb7fd13095eeebb5c.js
260 ms
zd_tickets_table_node-f666c6418aab3f385d4ae27e0331ed8a.js
233 ms
zd_ticket_viewing_status_node-28ddd42d7133b78c1e646870873819e8.js
232 ms
print-b9c9930d3290ee9cb0a09bd4426bd8b5.css
109 ms
RNM-orange.png
547 ms
logo-delimiter.png
139 ms
menu.png
134 ms
composite.gif
129 ms
searchinput.gif
130 ms
fade_bar.png
118 ms
ga.js
93 ms
client.min.js
302 ms
async.json
157 ms
icons.png
47 ms
__utm.gif
11 ms
widget_close.png
29 ms
bullets.png
29 ms
hub.html
28 ms
hub.min.js
14 ms
support.rightnow.org accessibility score
Names and labels
These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.
Impact
Issue
<frame> or <iframe> elements do not have a title
Best practices
These items highlight common accessibility best practices.
Impact
Issue
[user-scalable="no"] is used in the <meta name="viewport"> element or the [maximum-scale] attribute is less than 5.
support.rightnow.org best practices score
Trust and Safety
Impact
Issue
Does not use HTTPS
Ensure CSP is effective against XSS attacks
General
Impact
Issue
Browser errors were logged to the console
support.rightnow.org SEO score
Crawling and Indexing
To appear in search results, crawlers need access to your app.
Impact
Issue
Page is blocked from indexing
Mobile Friendly
Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).
Impact
Issue
Document uses legible font sizes
EN
EN
UTF-8
Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Support.rightnow.org can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Support.rightnow.org main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.
support.rightnow.org
Open Graph description is not detected on the main page of Support Right Now. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: