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servicioalcliente.org screenshot

Report Summary

  • 43

    Performance

    Renders faster than
    62% of other websites

  • 48

    Accessibility

    Visual factors better than
    that of 20% of websites

  • 83

    Best Practices

    More advanced features
    available than in
    55% of websites

  • 100

    SEO

    Google-friendlier than
    94% of websites

servicioalcliente.org

Service Quality Institute (SQI): el Lider Global en Servicio al Cliente

Page Load Speed

1.7 sec in total

First Response

109 ms

Resources Loaded

1.3 sec

Page Rendered

255 ms

servicioalcliente.org screenshot

About Website

Click here to check amazing Servicio Al Cliente content. Otherwise, check out these important facts you probably never knew about servicioalcliente.org

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Key Findings

We analyzed Servicioalcliente.org page load time and found that the first response time was 109 ms and then it took 1.6 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 35% of websites can load faster.

Performance Metrics

servicioalcliente.org performance score

43

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value2.2 s

77/100

10%

LCP (Largest Contentful Paint)

Value4.2 s

45/100

25%

SI (Speed Index)

Value5.7 s

51/100

10%

TBT (Total Blocking Time)

Value1,640 ms

12/100

30%

CLS (Cumulative Layout Shift)

Value0.015

100/100

15%

TTI (Time to Interactive)

Value16.0 s

6/100

10%

Network Requests Diagram

servicioalcliente.org

109 ms

servicioalcliente.org

64 ms

www.servicequality.net

50 ms

www.servicequality.net

107 ms

styles.css

31 ms

Our browser made a total of 32 requests to load all elements on the main page. We found that 6% of them (2 requests) were addressed to the original Servicioalcliente.org, 41% (13 requests) were made to Servicequality.net and 16% (5 requests) were made to Youtube.com. The less responsive or slowest element that took the longest time to load (386 ms) relates to the external source Youtube.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 41.3 kB (6%)

Content Size

658.5 kB

After Optimization

617.2 kB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Servicioalcliente.org main page is 658.5 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 80% of websites need less resources to load and that’s why Accessify’s recommendations for optimization and resource minification can be helpful for this project. Images take 381.4 kB which makes up the majority of the site volume.

HTML Optimization

-80%

Potential reduce by 36.7 kB

  • Original 45.8 kB
  • After minification 35.4 kB
  • After compression 9.2 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 10.5 kB, which is 23% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 36.7 kB or 80% of the original size.

Image Optimization

-0%

Potential reduce by 0 B

  • Original 381.4 kB
  • After minification 381.4 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Servicio Al Cliente images are well optimized though.

JavaScript Optimization

-2%

Potential reduce by 3.6 kB

  • Original 166.9 kB
  • After minification 166.9 kB
  • After compression 163.3 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

CSS Optimization

-2%

Potential reduce by 1.1 kB

  • Original 64.3 kB
  • After minification 64.3 kB
  • After compression 63.3 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Servicioalcliente.org has all CSS files already compressed.

Requests Breakdown

Number of requests can be reduced by 13 (50%)

Requests Now

26

After Optimization

13

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 26 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Servicio Al Cliente. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 11 to 1 for JavaScripts and from 4 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

servicioalcliente.org

servicioalcliente.org

109 ms

servicioalcliente.org

servicioalcliente.org

64 ms

www.servicequality.net

www.servicequality.net

50 ms

www.servicequality.net

www.servicequality.net

107 ms

styles.css

styles.css

31 ms

mobile.css

mobile.css

41 ms

styles-sqi.css

styles-sqi.css

48 ms

jquery-3.4.1.min.js

jquery-3.4.1.min.js

19 ms

modernizr.min.js

modernizr.min.js

36 ms

mobile.js

mobile.js

111 ms

fbevents.js

fbevents.js

72 ms

all.js

all.js

98 ms

videoseries

videoseries

386 ms

logosqitop1000a.jpg

logosqitop1000a.jpg

40 ms

whatsapp-nuevonumero-1000x75.jpg

whatsapp-nuevonumero-1000x75.jpg

40 ms

certif-banner023-750.jpg

certif-banner023-750.jpg

41 ms

sergioflores2-300.jpg

sergioflores2-300.jpg

41 ms

librogratis-txt.gif

librogratis-txt.gif

63 ms

aetcs-sp-nw100.jpg

aetcs-sp-nw100.jpg

79 ms

fotodegrupo-ccst8-900.jpg

fotodegrupo-ccst8-900.jpg

77 ms

all.js

all.js

6 ms

www-player.css

www-player.css

13 ms

www-embed-player.js

www-embed-player.js

27 ms

base.js

base.js

51 ms

ad_status.js

ad_status.js

172 ms

YjCNJ0mFj9HiCkQt39lQVpZzkP0G8dlYH-ABayRLdFs.js

YjCNJ0mFj9HiCkQt39lQVpZzkP0G8dlYH-ABayRLdFs.js

113 ms

embed.js

embed.js

39 ms

AIdro_m6fdZryvFUOVRXB9si6nevjuiYymfeFC0_X1TpJ3d9Vw=s68-c-k-c0x00ffffff-no-rj

AIdro_m6fdZryvFUOVRXB9si6nevjuiYymfeFC0_X1TpJ3d9Vw=s68-c-k-c0x00ffffff-no-rj

146 ms

KFOmCnqEu92Fr1Mu4mxP.ttf

KFOmCnqEu92Fr1Mu4mxP.ttf

121 ms

KFOlCnqEu92Fr1MmEU9fBBc9.ttf

KFOlCnqEu92Fr1MmEU9fBBc9.ttf

122 ms

id

id

29 ms

Create

Create

90 ms

Accessibility Review

servicioalcliente.org accessibility score

48

Accessibility Issues

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Buttons do not have an accessible name

High

<frame> or <iframe> elements do not have a title

High

Form elements do not have associated labels

High

Links do not have a discernible name

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

Heading elements are not in a sequentially-descending order

Internationalization and localization

These are opportunities to improve the interpretation of your content by users in different locales.

Impact

Issue

High

<html> element does not have a [lang] attribute

Best practices

These items highlight common accessibility best practices.

Impact

Issue

High

[user-scalable="no"] is used in the <meta name="viewport"> element or the [maximum-scale] attribute is less than 5.

Best Practices

servicioalcliente.org best practices score

83

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Page has valid source maps

SEO Factors

servicioalcliente.org SEO score

100

Search Engine Optimization Advices

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    ES

  • Language Claimed

    N/A

  • Encoding

    ISO-8859-1

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Servicioalcliente.org can be misinterpreted by Google and other search engines. Our service has detected that Spanish is used on the page, and neither this language nor any other was claimed in <html> or <meta> tags. Our system also found out that Servicioalcliente.org main page’s claimed encoding is iso-8859-1. Changing it to UTF-8 can be a good choice, as this format is commonly used for encoding all over the web and thus their visitors won’t have any troubles with symbol transcription or reading.

Social Sharing Optimization

servicioalcliente.org

Open Graph data is detected on the main page of Servicio Al Cliente. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: