Tools & Wizards About Us
smartanswer.com screenshot

Report Summary

  • 92

    Performance

    Renders faster than
    92% of other websites

  • 95

    Accessibility

    Visual factors better than
    that of 86% of websites

  • 67

    Best Practices

    More advanced features
    available than in
    24% of websites

  • 67

    SEO

    Google-friendlier than
    26% of websites

smartanswer.com

Smart Answer. Customer service software. Online help desk and Live Help in 15 minutes.

Page Load Speed

206.1 sec in total

First Response

263 ms

Resources Loaded

1.7 sec

Page Rendered

204.2 sec

smartanswer.com screenshot

About Website

Click here to check amazing Smart Answer content. Otherwise, check out these important facts you probably never knew about smartanswer.com

Customer service software for managing customer requests and tracking issues. Help Desk and Live Help.

Visit smartanswer.com

Key Findings

We analyzed Smartanswer.com page load time and found that the first response time was 263 ms and then it took 205.9 sec to load all DOM resources and completely render a web page. This is an excellent result, as only a small number of websites can load faster.

Performance Metrics

smartanswer.com performance score

92

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value1.4 s

97/100

10%

LCP (Largest Contentful Paint)

Value3.2 s

71/100

25%

SI (Speed Index)

Value1.4 s

100/100

10%

TBT (Total Blocking Time)

Value0 ms

100/100

30%

CLS (Cumulative Layout Shift)

Value0.009

100/100

15%

TTI (Time to Interactive)

Value1.4 s

100/100

10%

Network Requests Diagram

smartanswer.com

263 ms

style.css

5 ms

layout.css

80 ms

rollover.js

80 ms

maxheight.js

80 ms

Our browser made a total of 36 requests to load all elements on the main page. We found that 89% of them (32 requests) were addressed to the original Smartanswer.com, 6% (2 requests) were made to Cdnjs.cloudflare.com and 3% (1 request) were made to Smartanswer.smartanswer.com. The less responsive or slowest element that took the longest time to load (876 ms) relates to the external source Smartanswer.smartanswer.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 21.8 kB (15%)

Content Size

149.3 kB

After Optimization

127.6 kB

  • Images
  • JavaScript
  • CSS

In fact, the total size of Smartanswer.com main page is 149.3 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 20% of websites need less resources to load. Images take 121.8 kB which makes up the majority of the site volume.

HTML Optimization

-0%

Potential reduce by -8 B

  • Original 0 B

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This web page is already compressed.

Image Optimization

-0%

Potential reduce by 205 B

  • Original 121.8 kB
  • After minification 121.6 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Smart Answer images are well optimized though.

JavaScript Optimization

-77%

Potential reduce by 14.5 kB

  • Original 18.9 kB
  • After minification 14.0 kB
  • After compression 4.4 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 14.5 kB or 77% of the original size.

CSS Optimization

-82%

Potential reduce by 7.1 kB

  • Original 8.6 kB
  • After minification 6.6 kB
  • After compression 1.5 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Smartanswer.com needs all CSS files to be minified and compressed as it can save up to 7.1 kB or 82% of the original size.

Requests Breakdown

Number of requests can be reduced by 17 (50%)

Requests Now

34

After Optimization

17

  • Images
  • JavaScript
  • CSS

The browser has sent 34 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Smart Answer. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 6 to 1 for JavaScripts and as a result speed up the page load time.

Network Requests Diagram

smartanswer.com

smartanswer.com

263 ms

style.css

style.css

5 ms

layout.css

layout.css

80 ms

rollover.js

rollover.js

80 ms

maxheight.js

maxheight.js

80 ms

cookieconsent.min.css

cookieconsent.min.css

81 ms

cookieconsent.min.js

cookieconsent.min.js

143 ms

livemonitor.js

livemonitor.js

82 ms

monitor.js

monitor.js

876 ms

bg_top.gif

bg_top.gif

585 ms

livemonitor.php

livemonitor.php

589 ms

logo.jpg

logo.jpg

587 ms

m1_1.jpg

m1_1.jpg

584 ms

m2.jpg

m2.jpg

648 ms

m3.jpg

m3.jpg

648 ms

m4.jpg

m4.jpg

647 ms

m5.jpg

m5.jpg

651 ms

bann_1.jpg

bann_1.jpg

706 ms

bann_2.jpg

bann_2.jpg

705 ms

bann_3.jpg

bann_3.jpg

727 ms

bann_4.jpg

bann_4.jpg

618 ms

page1_title1.gif

page1_title1.gif

618 ms

page4_pic1.jpg

page4_pic1.jpg

794 ms

spacer.gif

spacer.gif

750 ms

monitor.php

monitor.php

319 ms

bg_color.gif

bg_color.gif

234 ms

bg_color_top.gif

bg_color_top.gif

234 ms

bg_color_bot.gif

bg_color_bot.gif

245 ms

bg_color_left.gif

bg_color_left.gif

244 ms

bg_color_right.gif

bg_color_right.gif

243 ms

y_top_right.gif

y_top_right.gif

243 ms

y_top_left.gif

y_top_left.gif

259 ms

y_bot_right.gif

y_bot_right.gif

259 ms

y_bot_left.gif

y_bot_left.gif

259 ms

bg_ul.gif

bg_ul.gif

259 ms

bg_list.gif

bg_list.gif

260 ms

Accessibility Review

smartanswer.com accessibility score

95

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Links do not have a discernible name

Best Practices

smartanswer.com best practices score

67

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

User Experience

Impact

Issue

High

Serves images with low resolution

SEO Factors

smartanswer.com SEO score

67

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Links do not have descriptive text

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    N/A

  • Encoding

    N/A

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Smartanswer.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and neither this language nor any other was claimed in <html> or <meta> tags. Our system also found out that Smartanswer.com main page’s claimed encoding is . Changing it to UTF-8 can be a good choice, as this format is commonly used for encoding all over the web and thus their visitors won’t have any troubles with symbol transcription or reading.

Social Sharing Optimization

smartanswer.com

Open Graph description is not detected on the main page of Smart Answer. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: