Tools & Wizards About Us
smartassist.ai screenshot

Report Summary

  • 22

    Performance

    Renders faster than
    40% of other websites

  • 88

    Accessibility

    Visual factors better than
    that of 68% of websites

  • 75

    Best Practices

    More advanced features
    available than in
    35% of websites

  • 86

    SEO

    Google-friendlier than
    60% of websites

smartassist.ai

Kore.ai SmartAssist: AI-Powered Contact Center as a Service Solution

Page Load Speed

3.8 sec in total

First Response

130 ms

Resources Loaded

3.1 sec

Page Rendered

595 ms

smartassist.ai screenshot

About Website

Click here to check amazing Smart Assist content for India. Otherwise, check out these important facts you probably never knew about smartassist.ai

Built on top of Kore.ai’s no-code conversational AI platform, SmartAssist empowers modern day contact centers to deliver an optimized customer and agent experience.

Visit smartassist.ai

Key Findings

We analyzed Smartassist.ai page load time and found that the first response time was 130 ms and then it took 3.7 sec to load all DOM resources and completely render a web page. This is a poor result, as 65% of websites can load faster.

Performance Metrics

smartassist.ai performance score

22

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value3.4 s

36/100

10%

LCP (Largest Contentful Paint)

Value7.4 s

4/100

25%

SI (Speed Index)

Value11.4 s

5/100

10%

TBT (Total Blocking Time)

Value2,170 ms

6/100

30%

CLS (Cumulative Layout Shift)

Value0.066

97/100

15%

TTI (Time to Interactive)

Value20.0 s

2/100

10%

Network Requests Diagram

smartassist.ai

130 ms

smartassist.ai

56 ms

78 ms

search-filter.min.css

60 ms

css

37 ms

Our browser made a total of 77 requests to load all elements on the main page. We found that 3% of them (2 requests) were addressed to the original Smartassist.ai, 60% (46 requests) were made to Kore.ai and 18% (14 requests) were made to Kore-wordpress.s3.us-east-2.amazonaws.com. The less responsive or slowest element that took the longest time to load (536 ms) relates to the external source Kore.ai.

Page Optimization Overview & Recommendations

Page size can be reduced by 437.2 kB (10%)

Content Size

4.2 MB

After Optimization

3.8 MB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Smartassist.ai main page is 4.2 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 75% of websites need less resources to load and that’s why Accessify’s recommendations for optimization and resource minification can be helpful for this project. Images take 3.3 MB which makes up the majority of the site volume.

HTML Optimization

-84%

Potential reduce by 210.6 kB

  • Original 250.5 kB
  • After minification 249.3 kB
  • After compression 39.9 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 210.6 kB or 84% of the original size.

Image Optimization

-5%

Potential reduce by 174.2 kB

  • Original 3.3 MB
  • After minification 3.2 MB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Smart Assist images are well optimized though.

JavaScript Optimization

-10%

Potential reduce by 51.8 kB

  • Original 518.6 kB
  • After minification 518.6 kB
  • After compression 466.7 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

CSS Optimization

-0%

Potential reduce by 510 B

  • Original 131.7 kB
  • After minification 131.6 kB
  • After compression 131.2 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Smartassist.ai has all CSS files already compressed.

Requests Breakdown

Number of requests can be reduced by 43 (62%)

Requests Now

69

After Optimization

26

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 69 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Smart Assist. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 35 to 1 for JavaScripts and from 10 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

smartassist.ai

smartassist.ai

130 ms

smartassist.ai

smartassist.ai

56 ms

78 ms

search-filter.min.css

search-filter.min.css

60 ms

css

css

37 ms

kore.ai.css

kore.ai.css

120 ms

style.css

style.css

36 ms

ubermenu.min.css

ubermenu.min.css

62 ms

all.min.css

all.min.css

74 ms

Defaults.css

Defaults.css

65 ms

ultimate.min.css

ultimate.min.css

134 ms

icons.css

icons.css

102 ms

vidcons.css

vidcons.css

104 ms

jquery.min.js

jquery.min.js

248 ms

search-filter-build.min.js

search-filter-build.min.js

257 ms

chosen.jquery.min.js

chosen.jquery.min.js

262 ms

core.min.js

core.min.js

246 ms

modernizr-custom.min.js

modernizr-custom.min.js

267 ms

jquery-ui.min.js

jquery-ui.min.js

271 ms

js

js

69 ms

mouse.min.js

mouse.min.js

271 ms

slider.min.js

slider.min.js

264 ms

jquery-ui-labeledslider.min.js

jquery-ui-labeledslider.min.js

262 ms

ultimate.min.js

ultimate.min.js

365 ms

modal-all.min.js

modal-all.min.js

361 ms

jparallax.min.js

jparallax.min.js

360 ms

vhparallax.min.js

vhparallax.min.js

361 ms

ultimate_bg.min.js

ultimate_bg.min.js

362 ms

mb-YTPlayer.min.js

mb-YTPlayer.min.js

362 ms

lottie-player.js

lottie-player.js

536 ms

js

js

66 ms

js

js

106 ms

datepicker.min.js

datepicker.min.js

357 ms

kore.ai.js

kore.ai.js

529 ms

ubermenu.min.js

ubermenu.min.js

531 ms

imagesloaded.min.js

imagesloaded.min.js

530 ms

masonry.min.js

masonry.min.js

531 ms

lazyload.min.js

lazyload.min.js

531 ms

gtm.js

gtm.js

201 ms

fa-regular-400.woff

fa-regular-400.woff

175 ms

fa-light-300.woff

fa-light-300.woff

222 ms

fa-solid-900.woff

fa-solid-900.woff

292 ms

fa-brands-400.woff

fa-brands-400.woff

157 ms

fa-brands-400.woff

fa-brands-400.woff

251 ms

Kore.ai_logo-latest.svg

Kore.ai_logo-latest.svg

300 ms

Platform-Logo.svg

Platform-Logo.svg

79 ms

Platform-Nav-Icon.svg

Platform-Nav-Icon.svg

187 ms

BankAssist-Nav-Icon.svg

BankAssist-Nav-Icon.svg

188 ms

RetailAssist-Nav-Icon.svg

RetailAssist-Nav-Icon.svg

188 ms

SearchAssist-Menu-Nav-Icon.svg

SearchAssist-Menu-Nav-Icon.svg

191 ms

HealthAssist-Nav-Icon.svg

HealthAssist-Nav-Icon.svg

234 ms

IT-Assist-Nav-Icon.svg

IT-Assist-Nav-Icon.svg

231 ms

HR-Assist-Nav-Icon.svg

HR-Assist-Nav-Icon.svg

235 ms

AgentAssist-Nav-Icon.svg

AgentAssist-Nav-Icon.svg

246 ms

User-Square-Icon.svg

User-Square-Icon.svg

248 ms

Message-Chat-Icon.svg

Message-Chat-Icon.svg

229 ms

user-circle-Icon.svg

user-circle-Icon.svg

244 ms

aicpa-soc-logo.png

aicpa-soc-logo.png

235 ms

HIPAA.png

HIPAA.png

243 ms

GDPR.png

GDPR.png

246 ms

PCI.png

PCI.png

248 ms

Documentation-Banner.png

Documentation-Banner.png

342 ms

Academy-Banner.png

Academy-Banner.png

355 ms

Marketplace-Banner.png

Marketplace-Banner.png

357 ms

gartner_peer_insights.png

gartner_peer_insights.png

253 ms

Gartner-logo-white.svg

Gartner-logo-white.svg

282 ms

Request-A-Demo-White-Line-Banner.svg

Request-A-Demo-White-Line-Banner.svg

258 ms

hotjar-3340255.js

hotjar-3340255.js

241 ms

6si.min.js

6si.min.js

196 ms

insight.min.js

insight.min.js

194 ms

2619.js

2619.js

208 ms

tags.js

tags.js

257 ms

insight.old.min.js

insight.old.min.js

11 ms

modules.84f80a92c39bbd76564a.js

modules.84f80a92c39bbd76564a.js

18 ms

tracking.min.js

tracking.min.js

125 ms

p

p

130 ms

zi-tag.js

zi-tag.js

27 ms

Accessibility Review

smartassist.ai accessibility score

88

Accessibility Issues

ARIA

These are opportunities to improve the usage of ARIA in your application which may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

ARIA input fields do not have accessible names

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Buttons do not have an accessible name

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

Heading elements are not in a sequentially-descending order

Best Practices

smartassist.ai best practices score

75

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

High

Page has valid source maps

SEO Factors

smartassist.ai SEO score

86

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Links do not have descriptive text

Crawling and Indexing

To appear in search results, crawlers need access to your app.

Impact

Issue

High

Links are not crawlable

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Smartassist.ai can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Smartassist.ai main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

smartassist.ai

Open Graph data is detected on the main page of Smart Assist. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: