1.6 sec in total
163 ms
983 ms
501 ms
Visit smartcustomerservice.com now to see the best up-to-date Smart Customer Service content for India and also check out these interesting facts you probably never knew about smartcustomerservice.com
Breaking news, analysis, and advice from leading industry experts to help organizations deliver the best customer service experiences.
Visit smartcustomerservice.comWe analyzed Smartcustomerservice.com page load time and found that the first response time was 163 ms and then it took 1.5 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 30% of websites can load faster.
smartcustomerservice.com performance score
name
value
score
weighting
Value3.8 s
26/100
10%
Value6.1 s
12/100
25%
Value5.4 s
56/100
10%
Value3,160 ms
2/100
30%
Value0.008
100/100
15%
Value14.7 s
8/100
10%
163 ms
144 ms
145 ms
141 ms
143 ms
Our browser made a total of 48 requests to load all elements on the main page. We found that 33% of them (16 requests) were addressed to the original Smartcustomerservice.com, 27% (13 requests) were made to Dzceab466r34n.cloudfront.net and 8% (4 requests) were made to Tpc.googlesyndication.com. The less responsive or slowest element that took the longest time to load (342 ms) relates to the external source Conferences.infotoday.com.
Page size can be reduced by 401.2 kB (60%)
664.3 kB
263.1 kB
In fact, the total size of Smartcustomerservice.com main page is 664.3 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 35% of websites need less resources to load. Javascripts take 434.2 kB which makes up the majority of the site volume.
Potential reduce by 57.9 kB
HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 57.9 kB or 76% of the original size.
Potential reduce by 10.2 kB
Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Smart Customer Service images are well optimized though.
Potential reduce by 321.6 kB
It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 321.6 kB or 74% of the original size.
Potential reduce by 11.6 kB
CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Smartcustomerservice.com needs all CSS files to be minified and compressed as it can save up to 11.6 kB or 79% of the original size.
Number of requests can be reduced by 12 (28%)
43
31
The browser has sent 43 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Smart Customer Service. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 7 to 1 for JavaScripts and from 7 to 1 for CSS and as a result speed up the page load time.
smartcustomerservice.com
163 ms
default.css
144 ms
navigation.css
145 ms
dropdownpanel.css
141 ms
modal.css
143 ms
css
40 ms
css
55 ms
jquery-1.7.2.js
263 ms
gpt.js
8 ms
pubads_impl_82.js
6 ms
container.html
89 ms
bg.png
91 ms
105855-Denis-Pombriant-050.jpg
87 ms
32x32-Circle-49-FB.png
340 ms
logo.png
92 ms
logo_200.png
82 ms
105939-Justin-Robbins-050.jpg
92 ms
105938-Randi-Busse-050.jpg
89 ms
103475-Agent-3-Close-up-Profile-100.jpg
85 ms
16772-Cloud-1-100.jpg
90 ms
17083-Female-Avatar-100.jpg
83 ms
16368-Cloud-2-100.jpg
128 ms
16323-Voice-3-Voice-Bubbles-100.jpg
126 ms
106411-Hallmark-cards-100.jpg
180 ms
16665-Voice-Red-Megaphone-100.jpg
128 ms
32x32-Circle-49-LI.png
341 ms
32x32-Circle-49-TW.png
342 ms
ads
172 ms
2UX7WLTfW3W8TclTUvlFyQ.woff
34 ms
RxZJdnzeo3R5zSexge8UUT8E0i7KZn-EPnyo3HZu7kw.woff
43 ms
Hgo13k-tfSpn0qi1SFdUfT8E0i7KZn-EPnyo3HZu7kw.woff
48 ms
vzIUHo9z-oJ4WgkpPOtg1_esZW2xOQ-xsNqO47m55DA.woff
47 ms
14746452055228883615
66 ms
osd.js
31 ms
bg_section_bar.png
31 ms
106377-Maureen-Szlemp-050.png
72 ms
106442-Amy-Hawman-050.jpg
70 ms
106378-Bob-Furniss-050.jpg
64 ms
8142670757298448274
25 ms
15794607922779896885
12 ms
interstitial.css
28 ms
interstitial.js
30 ms
closeit.gif
37 ms
popup.htm
71 ms
blackdot.gif
36 ms
ga.js
30 ms
__utm.gif
14 ms
popup2.htm
25 ms
smartcustomerservice.com accessibility score
Contrast
These are opportunities to improve the legibility of your content.
Impact
Issue
Background and foreground colors do not have a sufficient contrast ratio.
Names and labels
These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.
Impact
Issue
Form elements do not have associated labels
smartcustomerservice.com best practices score
Trust and Safety
Impact
Issue
Does not use HTTPS
Includes front-end JavaScript libraries with known security vulnerabilities
Ensure CSP is effective against XSS attacks
User Experience
Impact
Issue
Serves images with low resolution
General
Impact
Issue
Detected JavaScript libraries
smartcustomerservice.com SEO score
Crawling and Indexing
To appear in search results, crawlers need access to your app.
Impact
Issue
robots.txt is not valid
EN
EN
UTF-8
Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Smartcustomerservice.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Smartcustomerservice.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.
smartcustomerservice.com
Open Graph data is detected on the main page of Smart Customer Service. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: