Tools & Wizards About Us
smartsupp.com screenshot

Report Summary

  • 39

    Performance

    Renders faster than
    58% of other websites

  • 97

    Accessibility

    Visual factors better than
    that of 92% of websites

  • 92

    Best Practices

    More advanced features
    available than in
    80% of websites

  • 100

    SEO

    Google-friendlier than
    94% of websites

smartsupp.com

Smartsupp | Increase sales with Live chat, Chatbot and AI tools

Page Load Speed

2.7 sec in total

First Response

190 ms

Resources Loaded

1.6 sec

Page Rendered

857 ms

smartsupp.com screenshot

About Website

Visit smartsupp.com now to see the best up-to-date Smartsupp content for Mexico and also check out these interesting facts you probably never knew about smartsupp.com

Power up your business and boost your online sales through conversations. We help turn visitors into loyal customers.

Visit smartsupp.com

Key Findings

We analyzed Smartsupp.com page load time and found that the first response time was 190 ms and then it took 2.5 sec to load all DOM resources and completely render a web page. This is a poor result, as 50% of websites can load faster.

Performance Metrics

smartsupp.com performance score

39

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value3.4 s

37/100

10%

LCP (Largest Contentful Paint)

Value4.3 s

41/100

25%

SI (Speed Index)

Value5.9 s

49/100

10%

TBT (Total Blocking Time)

Value1,360 ms

17/100

30%

CLS (Cumulative Layout Shift)

Value0.103

89/100

15%

TTI (Time to Interactive)

Value12.6 s

14/100

10%

Network Requests Diagram

smartsupp.com

190 ms

smartsupp.com

378 ms

www.smartsupp.com

105 ms

uc.js

117 ms

auto.min.js

265 ms

Our browser made a total of 81 requests to load all elements on the main page. We found that 9% of them (7 requests) were addressed to the original Smartsupp.com, 78% (63 requests) were made to Res.cloudinary.com and 7% (6 requests) were made to Fonts.gstatic.com. The less responsive or slowest element that took the longest time to load (626 ms) relates to the external source Res.cloudinary.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 184.0 kB (16%)

Content Size

1.1 MB

After Optimization

932.7 kB

  • HTML
  • Images
  • JavaScript

In fact, the total size of Smartsupp.com main page is 1.1 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 60% of websites need less resources to load. Images take 873.7 kB which makes up the majority of the site volume.

HTML Optimization

-80%

Potential reduce by 86.7 kB

  • Original 108.4 kB
  • After minification 108.3 kB
  • After compression 21.7 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 86.7 kB or 80% of the original size.

Image Optimization

-1%

Potential reduce by 9.3 kB

  • Original 873.7 kB
  • After minification 864.4 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Smartsupp images are well optimized though.

JavaScript Optimization

-65%

Potential reduce by 87.9 kB

  • Original 134.6 kB
  • After minification 134.6 kB
  • After compression 46.7 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 87.9 kB or 65% of the original size.

Requests Breakdown

Number of requests can be reduced by 6 (8%)

Requests Now

72

After Optimization

66

  • Images
  • JavaScript
  • CSS

The browser has sent 72 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Smartsupp. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 7 to 1 for JavaScripts and as a result speed up the page load time.

Network Requests Diagram

smartsupp.com

smartsupp.com

190 ms

smartsupp.com

smartsupp.com

378 ms

www.smartsupp.com

www.smartsupp.com

105 ms

uc.js

uc.js

117 ms

auto.min.js

auto.min.js

265 ms

gtm.js

gtm.js

140 ms

css2

css2

68 ms

style.8255f993734286a9d4b0c8f8f773f70bcb88c3f94f566b4732bb14dcbc781642.css

style.8255f993734286a9d4b0c8f8f773f70bcb88c3f94f566b4732bb14dcbc781642.css

51 ms

Vector_tn6bl5.svg

Vector_tn6bl5.svg

113 ms

Learn_from_the_experts_2x.png

Learn_from_the_experts_2x.png

118 ms

Harnessing_the_Power_of_eCommerce_oskszo.png

Harnessing_the_Power_of_eCommerce_oskszo.png

258 ms

Utilizing_chatbot_apps_tmamhv.png

Utilizing_chatbot_apps_tmamhv.png

235 ms

The_future_of_e-commerce_ytteuu.png

The_future_of_e-commerce_ytteuu.png

214 ms

Meet_us_on_social_media_2x.png

Meet_us_on_social_media_2x.png

181 ms

popper.min.js

popper.min.js

112 ms

tippy.min.js

tippy.min.js

112 ms

analytics.347e6efce63e2c2812340589f0f2d57968262fa78134833b5ea54fe676b8e716.js

analytics.347e6efce63e2c2812340589f0f2d57968262fa78134833b5ea54fe676b8e716.js

112 ms

btn-gplay-blue_jgzgjp.svg

btn-gplay-blue_jgzgjp.svg

160 ms

btn-appstore-blue_tq2zxi.svg

btn-appstore-blue_tq2zxi.svg

158 ms

drive_your_online_sales_through_conversations_a_b_test__2x_q8e4ti.png

drive_your_online_sales_through_conversations_a_b_test__2x_q8e4ti.png

209 ms

generali-logo_eum1n8.svg

generali-logo_eum1n8.svg

207 ms

Audi-Logo_2016_uub5mc.svg

Audi-Logo_2016_uub5mc.svg

206 ms

logo-officeshoes_gwq0wh.svg

logo-officeshoes_gwq0wh.svg

229 ms

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298 ms

logo_xddesign_ykp1mb.png

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316 ms

AXA_xtxpyo.png

AXA_xtxpyo.png

349 ms

insportline_2_nurq0c.svg

insportline_2_nurq0c.svg

249 ms

roneberg_h4ld3a_onhtam.png

roneberg_h4ld3a_onhtam.png

251 ms

wk_sklep_prezka_cru5i7.png

wk_sklep_prezka_cru5i7.png

350 ms

SCCB_logo_white_mf1kzc.png

SCCB_logo_white_mf1kzc.png

428 ms

BLD_pharm_mixcoc.png

BLD_pharm_mixcoc.png

345 ms

Volkswagen_logo_2019_upd0ok.svg

Volkswagen_logo_2019_upd0ok.svg

317 ms

DasWeltAuto-Logo_d2yvyr.jpg

DasWeltAuto-Logo_d2yvyr.jpg

344 ms

Citroen_2022.svg_epkzkm.png

Citroen_2022.svg_epkzkm.png

443 ms

unicredit_cz_1_wipgzo.svg

unicredit_cz_1_wipgzo.svg

372 ms

CDLE_chat_Image_xl6nuw.png

CDLE_chat_Image_xl6nuw.png

376 ms

Bconnect_case_studies_list_logo_2x_zmsqey.png

Bconnect_case_studies_list_logo_2x_zmsqey.png

454 ms

Rutger_2x_yv03aj.png

Rutger_2x_yv03aj.png

454 ms

Logotyp_Insportline_2013_negative_white_on_red_lm1uzx_e9hbdy.png

Logotyp_Insportline_2013_negative_white_on_red_lm1uzx_e9hbdy.png

491 ms

martin_kubica_2x_fjtsxh_qu0ijx.png

martin_kubica_2x_fjtsxh_qu0ijx.png

394 ms

logo-dokonala-kava_2x_tlxsip_gleou4.png

logo-dokonala-kava_2x_tlxsip_gleou4.png

475 ms

Jak_Houdek_avatar_2x_p9hwia.png

Jak_Houdek_avatar_2x_p9hwia.png

503 ms

logo-ketodiet-new_xqjlcy.svg

logo-ketodiet-new_xqjlcy.svg

551 ms

s%CC%8Ca%CC%81rka_kaiserova%CC%81_2x_elufdc.png

s%CC%8Ca%CC%81rka_kaiserova%CC%81_2x_elufdc.png

572 ms

logo-mujkoberec_2x_tcxk6x.png

logo-mujkoberec_2x_tcxk6x.png

587 ms

Toma%CC%81s%CC%8C_Linhart_2x_zeatz3.png

Toma%CC%81s%CC%8C_Linhart_2x_zeatz3.png

588 ms

unuodesign_logo_case_study_2x_ezzqke.png

unuodesign_logo_case_study_2x_ezzqke.png

626 ms

recorder.js

recorder.js

78 ms

pxiEyp8kv8JHgFVrFJA.ttf

pxiEyp8kv8JHgFVrFJA.ttf

79 ms

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90 ms

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pxiByp8kv8JHgFVrLDz8V1s.ttf

113 ms

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pxiByp8kv8JHgFVrLEj6V1s.ttf

113 ms

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pxiByp8kv8JHgFVrLCz7V1s.ttf

131 ms

pxiByp8kv8JHgFVrLDD4V1s.ttf

pxiByp8kv8JHgFVrLDD4V1s.ttf

128 ms

Irena_web_2x_fpoykk.png

Irena_web_2x_fpoykk.png

487 ms

Provide_that_human_touch_2x_gk0lyi.png

Provide_that_human_touch_2x_gk0lyi.png

547 ms

Save_your_business_precious_time_2x_xdivhu.png

Save_your_business_precious_time_2x_xdivhu.png

461 ms

Leadgen_HP_EN_ik8hku.png

Leadgen_HP_EN_ik8hku.png

568 ms

Group_8075.png

Group_8075.png

446 ms

Capterra_d7insh.svg

Capterra_d7insh.svg

406 ms

G2_Crowd_bsvbgi.svg

G2_Crowd_bsvbgi.svg

428 ms

Stars_jvgo4g.svg

Stars_jvgo4g.svg

451 ms

users-love-us_ih3oc3.svg

users-love-us_ih3oc3.svg

442 ms

Chatbots_HighestUserAdoption_Small-Business_Adoption_1_lclawp.png

Chatbots_HighestUserAdoption_Small-Business_Adoption_1_lclawp.png

426 ms

High_Performer_Europe_lwpeee.svg

High_Performer_Europe_lwpeee.svg

408 ms

high_performer_summer_znfrtl.svg

high_performer_summer_znfrtl.svg

425 ms

medal_sis6bh.svg

medal_sis6bh.svg

427 ms

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G2_Crowd_bqogz7.png

410 ms

star_full_ensaef.svg

star_full_ensaef.svg

383 ms

star_half_z0g3ed.svg

star_half_z0g3ed.svg

422 ms

download_1_sysvvz.png

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388 ms

prestashop_cr8axe.png

prestashop_cr8axe.png

450 ms

wordpress_egfnid.png

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416 ms

shopify_t6ghhg.png

shopify_t6ghhg.png

440 ms

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502 ms

opencart_e7rqei.png

opencart_e7rqei.png

493 ms

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epages_zlzzre.png

469 ms

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webnode_vmipn5.png

478 ms

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purple_tgoec2.png

508 ms

btn-appstore_kzijou.svg

btn-appstore_kzijou.svg

376 ms

btn-gplay_nvtsyv.svg

btn-gplay_nvtsyv.svg

391 ms

Accessibility Review

smartsupp.com accessibility score

97

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Best Practices

smartsupp.com best practices score

92

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Page has valid source maps

SEO Factors

smartsupp.com SEO score

100

Search Engine Optimization Advices

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Smartsupp.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Smartsupp.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

smartsupp.com

Open Graph data is detected on the main page of Smartsupp. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: