Tools & Wizards About Us
support.symless.com screenshot

Report Summary

  • 27

    Performance

    Renders faster than
    46% of other websites

  • 95

    Accessibility

    Visual factors better than
    that of 86% of websites

  • 92

    Best Practices

    More advanced features
    available than in
    80% of websites

  • 93

    SEO

    Google-friendlier than
    83% of websites

support.symless.com

Get help with Synergy - Knowledge base and tech support - Symless

Page Load Speed

1.1 sec in total

First Response

63 ms

Resources Loaded

725 ms

Page Rendered

294 ms

support.symless.com screenshot

About Website

Visit support.symless.com now to see the best up-to-date Support Symless content for United States and also check out these interesting facts you probably never knew about support.symless.com

At Symless, we have a tech support team ready to help you with Synergy (if you want to contact us), and a knowledge base with help pages if you prefer to self-serve.

Visit support.symless.com

Key Findings

We analyzed Support.symless.com page load time and found that the first response time was 63 ms and then it took 1 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 20% of websites can load faster.

Performance Metrics

support.symless.com performance score

27

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value4.1 s

20/100

10%

LCP (Largest Contentful Paint)

Value12.2 s

0/100

25%

SI (Speed Index)

Value6.1 s

44/100

10%

TBT (Total Blocking Time)

Value1,540 ms

13/100

30%

CLS (Cumulative Layout Shift)

Value0

100/100

15%

TTI (Time to Interactive)

Value12.8 s

13/100

10%

Network Requests Diagram

help

63 ms

symless-v2.8d718085a.min.css

50 ms

webfont.js

48 ms

js

96 ms

js

241 ms

Our browser made a total of 43 requests to load all elements on the main page. We found that 0% of them (0 request) were addressed to the original Support.symless.com, 19% (8 requests) were made to Fonts.gstatic.com and 12% (5 requests) were made to Googletagmanager.com. The less responsive or slowest element that took the longest time to load (288 ms) relates to the external source Assets-global.website-files.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 45.8 kB (7%)

Content Size

639.2 kB

After Optimization

593.4 kB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Support.symless.com main page is 639.2 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 65% of websites need less resources to load. Javascripts take 546.8 kB which makes up the majority of the site volume.

HTML Optimization

-84%

Potential reduce by 42.5 kB

  • Original 50.9 kB
  • After minification 50.8 kB
  • After compression 8.3 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 42.5 kB or 84% of the original size.

Image Optimization

-33%

Potential reduce by 2.7 kB

  • Original 8.3 kB
  • After minification 5.5 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Obviously, Support Symless needs image optimization as it can save up to 2.7 kB or 33% of the original volume. The most popular and efficient tools for JPEG and PNG image optimization are Jpegoptim and PNG Crush.

JavaScript Optimization

-0%

Potential reduce by 556 B

  • Original 546.8 kB
  • After minification 546.8 kB
  • After compression 546.3 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. This website has mostly compressed JavaScripts.

CSS Optimization

-0%

Potential reduce by 0 B

  • Original 33.2 kB
  • After minification 33.2 kB
  • After compression 33.2 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Support.symless.com has all CSS files already compressed.

Requests Breakdown

Number of requests can be reduced by 12 (35%)

Requests Now

34

After Optimization

22

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 34 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Support Symless. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 13 to 1 for JavaScripts and as a result speed up the page load time.

Network Requests Diagram

help

help

63 ms

symless-v2.8d718085a.min.css

symless-v2.8d718085a.min.css

50 ms

webfont.js

webfont.js

48 ms

js

js

96 ms

js

js

241 ms

jquery-3.5.1.min.dc5e7f18c8.js

jquery-3.5.1.min.dc5e7f18c8.js

94 ms

symless-v2.8563f3dc1.js

symless-v2.8563f3dc1.js

96 ms

snippet.js

snippet.js

96 ms

css

css

48 ms

gtm.js

gtm.js

176 ms

jetboost.js

jetboost.js

231 ms

5f4f70e33f2bb63b383cce70_Synergy%20logo%20on%20white.svg

5f4f70e33f2bb63b383cce70_Synergy%20logo%20on%20white.svg

98 ms

604646da6bb43248a0a579e1_knowledge%20banner.svg

604646da6bb43248a0a579e1_knowledge%20banner.svg

138 ms

603d03c4baed79591cb7df79_search.svg

603d03c4baed79591cb7df79_search.svg

141 ms

6046415c127dbd5e9b9e3576_common.svg

6046415c127dbd5e9b9e3576_common.svg

232 ms

6046415dfb6356e1b7468d6e_payments.svg

6046415dfb6356e1b7468d6e_payments.svg

234 ms

6046415da66da621e773d39c_setup.svg

6046415da66da621e773d39c_setup.svg

241 ms

604641b704ac71530b278788_windows.svg

604641b704ac71530b278788_windows.svg

245 ms

6046415d5ff6af0b45a4c6d5_mac.svg

6046415d5ff6af0b45a4c6d5_mac.svg

238 ms

6046415dc078eaa28de43c43_linux.svg

6046415dc078eaa28de43c43_linux.svg

236 ms

64a65a663d1c004d949468ee_youtube-128.png

64a65a663d1c004d949468ee_youtube-128.png

248 ms

620a3858833f49846909916c_reddit-128.png

620a3858833f49846909916c_reddit-128.png

247 ms

5cb7274cc3cc0c973277131b_twitter.svg

5cb7274cc3cc0c973277131b_twitter.svg

247 ms

5cb7274cc3cc0c5d6f77131a_instagram-brands%20(1).svg

5cb7274cc3cc0c5d6f77131a_instagram-brands%20(1).svg

288 ms

5cb7274cc3cc0c4477771319_facebook-square-brands.svg

5cb7274cc3cc0c4477771319_facebook-square-brands.svg

271 ms

620a385b0fa877991ba7987e_linkedin-3-128.png

620a385b0fa877991ba7987e_linkedin-3-128.png

272 ms

6245aa9f8ff65174550c5680_symless-logo--ukrain--white.svg

6245aa9f8ff65174550c5680_symless-logo--ukrain--white.svg

272 ms

KFOmCnqEu92Fr1Mu4mxM.woff

KFOmCnqEu92Fr1Mu4mxM.woff

215 ms

KFOlCnqEu92Fr1MmEU9fBBc-.woff

KFOlCnqEu92Fr1MmEU9fBBc-.woff

242 ms

analytics.js

analytics.js

160 ms

js

js

108 ms

xn7_YHE41ni1AdIRqAuZuw1Bx9mbZk4aE9_C-b8.woff

xn7_YHE41ni1AdIRqAuZuw1Bx9mbZk4aE9_C-b8.woff

201 ms

xn7_YHE41ni1AdIRqAuZuw1Bx9mbZk59E9_C-b8.woff

xn7_YHE41ni1AdIRqAuZuw1Bx9mbZk59E9_C-b8.woff

252 ms

xn7_YHE41ni1AdIRqAuZuw1Bx9mbZk4jE9_C-b8.woff

xn7_YHE41ni1AdIRqAuZuw1Bx9mbZk4jE9_C-b8.woff

252 ms

xn7_YHE41ni1AdIRqAuZuw1Bx9mbZk79FN_C-b8.woff

xn7_YHE41ni1AdIRqAuZuw1Bx9mbZk79FN_C-b8.woff

252 ms

font

font

251 ms

QldgNThLqRwH-OJ1UHjlKENVzkWGVkL3GZQmAwLYxYWI2qfdm7Lpp2I7WR32kQ.woff

QldgNThLqRwH-OJ1UHjlKENVzkWGVkL3GZQmAwLYxYWI2qfdm7Lpp2I7WR32kQ.woff

251 ms

cookie-consent.js

cookie-consent.js

284 ms

js

js

102 ms

js

js

71 ms

collect

collect

17 ms

collect

collect

30 ms

ga-audiences

ga-audiences

37 ms

Accessibility Review

support.symless.com accessibility score

95

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

Heading elements are not in a sequentially-descending order

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Links do not have a discernible name

Best Practices

support.symless.com best practices score

92

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Missing source maps for large first-party JavaScript

SEO Factors

support.symless.com SEO score

93

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Links do not have descriptive text

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Support.symless.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Support.symless.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

support.symless.com

Open Graph data is detected on the main page of Support Symless. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: