Tools & Wizards About Us
supportsync.com screenshot

Report Summary

  • 35

    Performance

    Renders faster than
    55% of other websites

  • 81

    Accessibility

    Visual factors better than
    that of 51% of websites

  • 58

    Best Practices

    More advanced features
    available than in
    20% of websites

  • 82

    SEO

    Google-friendlier than
    44% of websites

supportsync.com

SupportSync | Product Support Software with RMA and More

Page Load Speed

1.6 sec in total

First Response

112 ms

Resources Loaded

1.2 sec

Page Rendered

257 ms

supportsync.com screenshot

About Website

Visit supportsync.com now to see the best up-to-date Support Sync content for United States and also check out these interesting facts you probably never knew about supportsync.com

SupportSync is uniquely designed to manage all aspects of Product Support including Customer Service, RMA and Testing.

Visit supportsync.com

Key Findings

We analyzed Supportsync.com page load time and found that the first response time was 112 ms and then it took 1.5 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 30% of websites can load faster.

Performance Metrics

supportsync.com performance score

35

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value2.8 s

56/100

10%

LCP (Largest Contentful Paint)

Value7.5 s

4/100

25%

SI (Speed Index)

Value4.8 s

67/100

10%

TBT (Total Blocking Time)

Value1,300 ms

18/100

30%

CLS (Cumulative Layout Shift)

Value0

100/100

15%

TTI (Time to Interactive)

Value12.7 s

14/100

10%

Network Requests Diagram

supportsync.com

112 ms

www.supportsync.com

330 ms

font-awesome.min.css

55 ms

icons.css

509 ms

css

76 ms

Our browser made a total of 53 requests to load all elements on the main page. We found that 55% of them (29 requests) were addressed to the original Supportsync.com, 9% (5 requests) were made to Btn.createsend1.com and 9% (5 requests) were made to Fonts.gstatic.com. The less responsive or slowest element that took the longest time to load (509 ms) relates to the external source Abc.supportsync.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 530.5 kB (57%)

Content Size

924.2 kB

After Optimization

393.7 kB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Supportsync.com main page is 924.2 kB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 45% of websites need less resources to load. Javascripts take 391.2 kB which makes up the majority of the site volume.

HTML Optimization

-83%

Potential reduce by 25.1 kB

  • Original 30.4 kB
  • After minification 21.0 kB
  • After compression 5.3 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. This page needs HTML code to be minified as it can gain 9.5 kB, which is 31% of the original size. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 25.1 kB or 83% of the original size.

Image Optimization

-16%

Potential reduce by 40.3 kB

  • Original 249.0 kB
  • After minification 208.7 kB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Obviously, Support Sync needs image optimization as it can save up to 40.3 kB or 16% of the original volume. The most popular and efficient tools for JPEG and PNG image optimization are Jpegoptim and PNG Crush.

JavaScript Optimization

-65%

Potential reduce by 252.8 kB

  • Original 391.2 kB
  • After minification 365.1 kB
  • After compression 138.4 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 252.8 kB or 65% of the original size.

CSS Optimization

-84%

Potential reduce by 212.1 kB

  • Original 253.5 kB
  • After minification 219.7 kB
  • After compression 41.3 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Supportsync.com needs all CSS files to be minified and compressed as it can save up to 212.1 kB or 84% of the original size.

Requests Breakdown

Number of requests can be reduced by 16 (36%)

Requests Now

44

After Optimization

28

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 44 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Support Sync. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 12 to 1 for JavaScripts and from 6 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

supportsync.com

supportsync.com

112 ms

www.supportsync.com

www.supportsync.com

330 ms

font-awesome.min.css

font-awesome.min.css

55 ms

icons.css

icons.css

509 ms

css

css

76 ms

main.css

main.css

281 ms

logo_white.png

logo_white.png

170 ms

sync_home.png

sync_home.png

222 ms

shipping_home.png

shipping_home.png

194 ms

agent_service.png

agent_service.png

195 ms

nabi.png

nabi.png

198 ms

tonewoodamp.png

tonewoodamp.png

224 ms

cambium.png

cambium.png

258 ms

steiner.png

steiner.png

259 ms

payrange.png

payrange.png

263 ms

pivothead.png

pivothead.png

286 ms

meeaudio.png

meeaudio.png

286 ms

cailyn.png

cailyn.png

321 ms

burris.png

burris.png

323 ms

brandlink.png

brandlink.png

326 ms

digital2.png

digital2.png

337 ms

lepan.png

lepan.png

329 ms

nightowl.png

nightowl.png

385 ms

esaturnus.png

esaturnus.png

384 ms

jquery-2.1.1.min.js

jquery-2.1.1.min.js

59 ms

angular.min.js

angular.min.js

54 ms

angular-animate.min.js

angular-animate.min.js

58 ms

angular-route.min.js

angular-route.min.js

60 ms

angular-sanitize.min.js

angular-sanitize.min.js

61 ms

bootstrap.js

bootstrap.js

447 ms

main.js

main.js

415 ms

directives.js

directives.js

400 ms

conversion.js

conversion.js

58 ms

home_2600.png

home_2600.png

83 ms

sb.min.js

sb.min.js

115 ms

linkedin.png

linkedin.png

79 ms

googleplus.png

googleplus.png

78 ms

cJZKeOuBrn4kERxqtaUH3SZ2oysoEQEeKwjgmXLRnTc.ttf

cJZKeOuBrn4kERxqtaUH3SZ2oysoEQEeKwjgmXLRnTc.ttf

62 ms

DXI1ORHCpsQm3Vp6mXoaTZS3E-kSBmtLoNJPDtbj2Pk.ttf

DXI1ORHCpsQm3Vp6mXoaTZS3E-kSBmtLoNJPDtbj2Pk.ttf

76 ms

MTP_ySUJH_bn48VBG8sNSpS3E-kSBmtLoNJPDtbj2Pk.ttf

MTP_ySUJH_bn48VBG8sNSpS3E-kSBmtLoNJPDtbj2Pk.ttf

89 ms

k3k702ZOKiLJc3WVjuplzJS3E-kSBmtLoNJPDtbj2Pk.ttf

k3k702ZOKiLJc3WVjuplzJS3E-kSBmtLoNJPDtbj2Pk.ttf

115 ms

EInbV5DfGHOiMmvb1Xr-hpS3E-kSBmtLoNJPDtbj2Pk.ttf

EInbV5DfGHOiMmvb1Xr-hpS3E-kSBmtLoNJPDtbj2Pk.ttf

117 ms

79 ms

analytics.js

analytics.js

75 ms

menu.html

menu.html

151 ms

menu_bottom.html

menu_bottom.html

76 ms

subscribe

subscribe

25 ms

subscribe-button.min.css

subscribe-button.min.css

41 ms

subscribe-button-modal.min.css

subscribe-button-modal.min.css

47 ms

subscribebutton.noncc.min.js

subscribebutton.noncc.min.js

68 ms

114 ms

collect

collect

26 ms

collect

collect

84 ms

Accessibility Review

supportsync.com accessibility score

81

Accessibility Issues

ARIA

These are opportunities to improve the usage of ARIA in your application which may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

ARIA input fields do not have accessible names

High

Elements with an ARIA [role] that require children to contain a specific [role] are missing some or all of those required children.

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Navigation

These are opportunities to improve keyboard navigation in your application.

Impact

Issue

High

Heading elements are not in a sequentially-descending order

Internationalization and localization

These are opportunities to improve the interpretation of your content by users in different locales.

Impact

Issue

High

<html> element does not have a [lang] attribute

Best Practices

supportsync.com best practices score

58

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

High

Includes front-end JavaScript libraries with known security vulnerabilities

Low

Ensure CSP is effective against XSS attacks

User Experience

Impact

Issue

High

Displays images with incorrect aspect ratio

High

Serves images with low resolution

General

Impact

Issue

Low

Detected JavaScript libraries

High

Page has valid source maps

SEO Factors

supportsync.com SEO score

82

Search Engine Optimization Advices

Content Best Practices

Format your HTML in a way that enables crawlers to better understand your app’s content.

Impact

Issue

High

Links do not have descriptive text

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    EN

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Supportsync.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and it matches the claimed language. Our system also found out that Supportsync.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

supportsync.com

Open Graph description is not detected on the main page of Support Sync. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks: