Tools & Wizards About Us
support.talkspace.com screenshot

Report Summary

  • 15

    Performance

    Renders faster than
    27% of other websites

  • 94

    Accessibility

    Visual factors better than
    that of 83% of websites

  • 83

    Best Practices

    More advanced features
    available than in
    55% of websites

  • 97

    SEO

    Google-friendlier than
    91% of websites

support.talkspace.com

Talkspace - #1 Rated Online Therapy, 1 Million+ Users

Page Load Speed

2.2 sec in total

First Response

33 ms

Resources Loaded

1.3 sec

Page Rendered

904 ms

support.talkspace.com screenshot

About Website

Visit support.talkspace.com now to see the best up-to-date Support Talkspace content for United States and also check out these interesting facts you probably never knew about support.talkspace.com

Connect with a licensed therapist from the palm of your hand, and experience the most convenient, affordable way to improve your mental health. Start today.

Visit support.talkspace.com

Key Findings

We analyzed Support.talkspace.com page load time and found that the first response time was 33 ms and then it took 2.2 sec to load all DOM resources and completely render a web page. This is quite a good result, as only 45% of websites can load faster.

Performance Metrics

support.talkspace.com performance score

15

Measured Metrics

name

value

score

weighting

FCP (First Contentful Paint)

Value4.7 s

13/100

10%

LCP (Largest Contentful Paint)

Value20.6 s

0/100

25%

SI (Speed Index)

Value7.1 s

32/100

10%

TBT (Total Blocking Time)

Value5,550 ms

0/100

30%

CLS (Cumulative Layout Shift)

Value0.164

72/100

15%

TTI (Time to Interactive)

Value28.3 s

0/100

10%

Network Requests Diagram

support.talkspace.com

33 ms

support.talkspace.com

299 ms

www.talkspace.com

144 ms

HjpSItT2bk1QzDw8uQEk7xIYcvU.js

32 ms

homepage-f7d23c.c697c651c.min.css

65 ms

Our browser made a total of 100 requests to load all elements on the main page. We found that 2% of them (2 requests) were addressed to the original Support.talkspace.com, 72% (72 requests) were made to Cdn.prod.website-files.com and 9% (9 requests) were made to Fonts.gstatic.com. The less responsive or slowest element that took the longest time to load (582 ms) relates to the external source Cdn.prod.website-files.com.

Page Optimization Overview & Recommendations

Page size can be reduced by 168.0 kB (6%)

Content Size

2.7 MB

After Optimization

2.5 MB

  • HTML
  • Images
  • JavaScript
  • CSS

In fact, the total size of Support.talkspace.com main page is 2.7 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 80% of websites need less resources to load and that’s why Accessify’s recommendations for optimization and resource minification can be helpful for this project. Images take 2.3 MB which makes up the majority of the site volume.

HTML Optimization

-82%

Potential reduce by 97.6 kB

  • Original 118.8 kB
  • After minification 118.8 kB
  • After compression 21.3 kB

HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 97.6 kB or 82% of the original size.

Image Optimization

-0%

Potential reduce by 11.5 kB

  • Original 2.3 MB
  • After minification 2.3 MB

Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Support Talkspace images are well optimized though.

JavaScript Optimization

-28%

Potential reduce by 58.8 kB

  • Original 207.5 kB
  • After minification 207.5 kB
  • After compression 148.7 kB

It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 58.8 kB or 28% of the original size.

CSS Optimization

-0%

Potential reduce by 88 B

  • Original 20.7 kB
  • After minification 20.7 kB
  • After compression 20.6 kB

CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Support.talkspace.com has all CSS files already compressed.

Requests Breakdown

Number of requests can be reduced by 37 (44%)

Requests Now

84

After Optimization

47

  • AJAX
  • Images
  • JavaScript
  • CSS

The browser has sent 84 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Support Talkspace. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 8 to 1 for JavaScripts and from 4 to 1 for CSS and as a result speed up the page load time.

Network Requests Diagram

support.talkspace.com

support.talkspace.com

33 ms

support.talkspace.com

support.talkspace.com

299 ms

www.talkspace.com

www.talkspace.com

144 ms

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Accessibility Review

support.talkspace.com accessibility score

94

Accessibility Issues

Contrast

These are opportunities to improve the legibility of your content.

Impact

Issue

High

Background and foreground colors do not have a sufficient contrast ratio.

Internationalization and localization

These are opportunities to improve the interpretation of your content by users in different locales.

Impact

Issue

High

<html> element does not have a [lang] attribute

Names and labels

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Impact

Issue

High

Links do not have a discernible name

Best Practices

support.talkspace.com best practices score

83

Areas of Improvement

Trust and Safety

Impact

Issue

High

Does not use HTTPS

Low

Ensure CSP is effective against XSS attacks

General

Impact

Issue

Low

Detected JavaScript libraries

High

Browser errors were logged to the console

High

Page has valid source maps

SEO Factors

support.talkspace.com SEO score

97

Search Engine Optimization Advices

Mobile Friendly

Make sure your pages are mobile friendly so users don’t have to pinch or zoom in order to read the content pages. [Learn more](https://developers.google.com/search/mobile-sites/).

Impact

Issue

High

Document uses legible font sizes

High

Tap targets are not sized appropriately

Language and Encoding

  • Language Detected

    EN

  • Language Claimed

    N/A

  • Encoding

    UTF-8

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Support.talkspace.com can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and neither this language nor any other was claimed in <html> or <meta> tags. Our system also found out that Support.talkspace.com main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

Social Sharing Optimization

support.talkspace.com

Open Graph data is detected on the main page of Support Talkspace. This is the best way to make the web page social media friendly. Here is how it looks like on Facebook: