Analyze

help.unm.edu: Service Desk

Page load speed analysis

  • 47/100

    Normal result
  • 6

    Successful tests
  • 2

    Failed tests
  • First response

    269 ms

  • Resources loaded

    13.1 sec

  • Page rendered

    98 ms

  • Total page load time

    13.4 sec

Visit help.unm.edu now to see the best up-to-date Help Unm content for United States and also check out these interesting facts you probably never knew about help.unm.edu

We analyzed Help.unm.edu page load time and found that the first response time was 269 ms and then it took 13.2 sec to load all DOM resources and completely render a web page. This is a poor result, as 90% of websites can load faster.

Page optimization

  • HTML 20.8 kB
    Images 11.8 kB
    Javascripts 2.0 MB
    CSS 323.1 kB

    In fact, the total size of Help.unm.edu main page is 2.4 MB. This result falls beyond the top 1M of websites and identifies a large and not optimized web page that may take ages to load. 15% of websites need less resources to load. Javascripts take 2.0 MB which makes up the majority of the site volume.

    • Original 20.8 kB
    • After minification 20.7 kB
    • After compression 4.1 kB

    HTML optimization

    HTML content can be minified and compressed by a website’s server. The most efficient way is to compress content using GZIP which reduces data amount travelling through the network between server and browser. HTML code on this page is well minified. It is highly recommended that content of this web page should be compressed using GZIP, as it can save up to 16.7 kB or 80% of the original size.

    • Original 11.8 kB
    • After optimization 9.7 kB

    Image optimization

    Image size optimization can help to speed up a website loading time. The chart above shows the difference between the size before and after optimization. Obviously, Help Unm needs image optimization as it can save up to 2.1 kB or 18% of the original volume. The most popular and efficient tools for JPEG and PNG image optimization are Jpegoptim and PNG Crush.

    • Original 2.0 MB
    • After minification 1.5 MB
    • After compression 417.5 kB

    JavaScript optimization

    It’s better to minify JavaScript in order to improve website performance. The diagram shows the current total size of all JavaScript files against the prospective JavaScript size after its minification and compression. It is highly recommended that all JavaScript files should be compressed and minified as it can save up to 1.6 MB or 80% of the original size.

    • Original 323.1 kB
    • After minification 296.5 kB
    • After compression 50.7 kB

    CSS optimization

    CSS files minification is very important to reduce a web page rendering time. The faster CSS files can load, the earlier a page can be rendered. Help.unm.edu needs all CSS files to be minified and compressed as it can save up to 272.4 kB or 84% of the original size.

Network requests diagram

  • help.unm.edu
  • CherwellPortal
  • ServiceDesk
  • css.reset--4.60.3330.1.css
  • css.html4default--4.60.3330.1.css
  • css.ui.jqgrid.css
  • css.ui.timepicker.css
  • css.jquery.wijmo-open.2.3.2.css
  • css.jquery.wijmo-complete.all.2.3.2.min.css
  • kendo.common.min.css
  • kendo.uniform.min.css
  • css.editor--4.60.3330.1.css
  • css.appBar--4.60.3330.1.css
  • css.ddl--4.60.3330.1.css
  • css.toolbar--4.60.3330.1.css
  • css.resultList--4.60.3330.1.css
  • css.ui.spinner--4.60.3330.1.css
  • css.FileUpload--4.60.3330.1.css
  • css.knowledge--4.60.3330.1.css
  • jquery-ui-1.8.17.Gray.css
  • css.Trebuchet--4.60.3330.1.css
  • scripts.modernizr.2.0.6.js
  • scripts.excanvas-r58.js
  • scripts.jquery-1.8.3.js
  • scripts.jquery-ui-1.9.2.js
  • scripts.jquery.ba-bbq.min.js
  • scripts.pubsub-1.3.1-min.js
  • scripts.eventing.js
  • scripts.jquery.bgiframe-2.1.3-pre.js
  • scripts.jquery.glob.min.js
  • scripts.jquery.mousewheel.min.js
  • scripts.raphael-min.js
  • scripts.jquery.wijmo-open.all.2.3.2.min.js
  • scripts.jquery.wijmo-complete.all.2.3.2.min.js
  • scripts.kendo.web.min.js
  • scripts.trebuchet.kendo.editor--4.60.3330.1.js
  • scripts.combobox--4.60.3330.1.js
  • scripts.globalize.min.js
  • scripts.dropdownmenu--4.60.3330.1.js
  • scripts.jquery.json-2.2.js
  • scripts.jquery.detectmobilebrowser.js
  • scripts.json2.js
  • scripts.jquery.autoellipsis-1.0.2.min.js
  • scripts.jquery.iframe-transport.js
  • scripts.jquery.fileupload-5.10.1.js
  • scripts.FileUpload--4.60.3330.1.js
  • scripts.imageupload--4.60.3330.1.js
  • scripts.ui.spinner.min.js
  • scripts.Logger--4.60.3330.1.js
  • scripts.helpers--4.60.3330.1.js
  • scripts.init-app--4.60.3330.1.js
  • scripts.anchor--4.60.3330.1.js
  • scripts.validate--4.60.3330.1.js
  • scripts.Dashboard--4.60.3330.1.js
  • scripts.manager--4.60.3330.1.js
  • scripts.menu--4.60.3330.1.js
  • scripts.date--4.60.3330.1.js
  • scripts.jquery.blockUI.js
  • scripts.toolbar--4.60.3330.1.js
  • jquery.inputmask.js
  • jquery.inputmask.extensions.js
  • autoNumeric-1.7.4.js
  • scripts.listbox--4.60.3330.1.js
  • scripts.textmask--4.60.3330.1.js
  • scripts.grid.locale-en.js
  • scripts.jquery.jqGrid.min.js
  • scripts.dialog.js
  • scripts.expander.js
  • scripts.addressbook.js
  • scripts.jquery-ui-timepicker-addon.js
  • scripts.appBar--4.60.3330.1.js
  • scripts.CanvasHelpers--4.60.3330.1.js
  • scripts.BusOb--4.60.3330.1.js
  • ajax-loader.gif
  • [PlugIn]Images;Trebuchet.PlugIn.Images.Images.Public.People._32x32.user1.png
  • swoosh.png
  • [PlugIn]Images;Images.Public.CherwellLogoBlue.jpg
  • [Imported]Global;(None);UNM%20HelpUNM
  • helpv4.html
  • swoosh.png
  • Application.SetContentAreaSize
  • ui-bg_glass_75_cccccc_1x400.png
  • it-id-thumb.png
  • user-help.png
  • self-help32.png
  • contact.png

Our browser made a total of 86 requests to load all elements on the main page. We found that 94% of them (81 requests) were addressed to the original Help.unm.edu, 6% (5 requests) were made to Help.people.unm.edu. The less responsive or slowest element that took the longest time to load (8 sec) belongs to the original domain Help.unm.edu.

Additional info on help.unm.edu

Requests

The browser has sent 83 CSS, Javascripts, AJAX and image requests in order to completely render the main page of Help Unm. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 52 to 1 for JavaScripts and from 18 to 1 for CSS and as a result speed up the page load time.

52

Javascripts

11

Images

18

CSS

2

AJAX

83

All

Possible request optimization

1

Javascripts

11

Images

1

CSS

2

AJAX

68

Optimized

15

All

Normal result

Redirects

As for redirects, our browser reached this domain in two steps. The first redirect led to https://help.unm.edu/CherwellPortal, then it was forwarded to /CherwellPortal/ServiceDesk, and finally we managed to open this domain. We strongly recommend that the redirects should be reduced, as the more redirects a site has, the slower it loads.

IP address

This IP address is dedicated to Help.unm.edu. This is the best domain hosting practice .

Normal result

IP Trace

help.unm.edu

129.24.171.49

DNS records

Type Host Target/ip TTL Other
A

help.unm.edu

129.24.171.49 86397

Language and encoding

Normal result

Language

EN en language flag

Detected

N/A  language flag

Claimed

Encoding

UTF-8

Claimed

Language claimed in HTML meta tag should match the language actually used on the web page. Otherwise Help.unm.edu can be misinterpreted by Google and other search engines. Our service has detected that English is used on the page, and neither this language nor any other was claimed in <html> or <meta> tags. Our system also found out that Help.unm.edu main page’s claimed encoding is utf-8. Use of this encoding format is the best practice as the main page visitors from all over the world won’t have any issues with symbol transcription.

HTTPS certificate

SSL Certificate

Help.unm.edu has no SSL certificate. Web browsing can be safer with HTTPS connection, so we suggest that it should be obtained for this site.

Poor result

Visitor World Map

Country of origin for 67.8% of all visits is United States. It’s good for Help.unm.edu that their server is also located in United States, as that enables the majority of their visitors to benefit from a much faster page load time.

Good result

Poor result

Social Sharing Optimization

Open Graph description is not detected on the main page of Help Unm. Lack of Open Graph description can be counter-productive for their social media presence, as such a description allows converting a website homepage (or other pages) into good-looking, rich and well-structured posts, when it is being shared on Facebook and other social media. For example, adding the following code snippet into HTML <head> tag will help to represent this web page correctly in social networks:

help.unm.edu

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